Customer Reviews for A Royal Moving and Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Royal Moving and Storage

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Julio M. on

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Customer did not leave a comment.

Michael S. on

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The first thing the man that I turned the key into did was swear. What a sorry individual and poor representative for uhaul.

Daniel O. on

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Very helpful and honest. They received my transporter and helpful with my questions after my incident with a faulty transporter

Enrique V. on

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Adam J. on

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Winona S. on

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The cab was full of roaches and we had to spray it down before loading???? Overall, customer service was great. Jenella was very nice and helpful

Justin M. on

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Very polite and helpful manager

Keith H. on

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Customer did not leave a comment.

Nicole D. on

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U-Haul dealer smells bad. Hours are different than what is listed online and what someone told me here inside the store. Online it says they open at 7am, on the door it shows 7:30am, and the people in the store said they opened at 8:00am. No truck ready when I arrived at 7:40am even though the website said I could arrive up to an hour prior to my appointment time.

Edgar S. on

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Thank you Miss Maria

yenel F. on

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Edgar S. on

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great service

Edgar S. on

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Great personal

Tyina G. on

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linda r. on

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Everyone was very friendly and helpful. Maria, was especially both on the phone and when we arrived at the facility.

Melissa R. on

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paola G. on

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excellent attention

Erwin G. on

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The truck was stolen after I returned it. I had to inconvenience myself the next day to file a police report. The area was extremely unsafe.

Bilal K. on

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Stick to your guarantee policy and not send customers’ things to 3rd party locations

Jessica D. on

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CHARLEY M. on

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Have this dealer in your website!

JENNIFER V. on

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It was very annoying that this location didn't close out my contract when I returned the truck and I had to deal with people calling me everyday saying I never returned the truck!!

EBBEN B. on

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Lucas C. on

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Reservation was made for 9 AM when I got there there was no one to take care of me, guy arrived at 10 AM but they did have Internet access so I have to wait for another 45 mins. Returned the equipment at 3:45 pm and since there was no one to received the equipment I left the keys in the Dropbox, next day I received an email stating I did not return the equipment. Really bad service, made me waste time and money unnesesarily. Not happy at all.