Customer Reviews for A Storage Of Daphne LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Storage Of Daphne LLC

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Rob P. on

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Teresa H. on

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I believe you’ve made it very friendly to do the 24/7 service. Shannon truly heard what we needed and delivered.

Brittany D. on

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Rosa M. on

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Ina P. on

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MICHAEL K. on

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Fix your online and after hour check in process instead of penalizing customers with Extra fees. Your technologies suck

Jordan G. on

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kenneth M. on

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Nothing !

CHARLIE B. on

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The clerk seemed very unsure of herself andof the computer program. She was very nice and friendly though throughout the process.

Betty P. on

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LaSandra H. on

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The truck we had smelled like smoke. They should ask people not to smoke in the trucks....other than that we were happy with our experience.

Samuel S. on

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Tim B. on

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Stephanie was awesome awesome awesome awesome awesome awesome awesome awesome.

Marybeth S. on

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Did not like how you have to take a picture of your drivers license instead of being able to give to representative.

Cindy M. on

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Steven A. on

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mark K. on

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Abraham M. on

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Jeffrey N. on

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Dennis R. on

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Needs no improvement folks there were the best I’ve ever done business with renting UHaul equipment.

David M. on

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Brian D. on

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Dan D. on

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Thanks for the great service!!! The truck was great!!!

William W. on

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Centralized location. Great customer service. I'm a satisfied customer.

KELLY F. on

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Stephanie is so great at her job! She runs a class A business and we would highly recommend this location for your storage needs. Clean, dependable, friendly and always able to assist. We moved across the bay and no longer needed our storage unit but have enjoyed our nearly 3 years at this facility.

Heidi H. on

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Heather B. on

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Lashanda J. on

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Train the employees the lady who checked me in knew nothing about what to do.

jose H. on

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Stephen J. on

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Kimberly V. on

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Jeff J. on

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Melissa B. on

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Nicole L. on

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Quick and easy check out and check in. Helpful and friendly staff.

Mario T. on

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Mario T. on

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Paul M. on

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Kathryn G. on

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I was charged for furniture pads that i didn’t have to help me move.

Eddy B. on

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bob N. on

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Dirk N. on

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Charles B. on

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javier B. on

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I used the truck for 48 hrs (2 days). The rate was $20/day plus $0.29/mile. To date have not seen a final bill but received a call notifying me the bill was $188. Have yet to see detailed bill. 2x$20/day=$40, 160 miles x$0.29/mile=$46.9, insurance How does this add up to $188.00?

Christie B. on

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Rodney S. on

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Kristie S. on

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Same as above

William P W. on

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Matthew C. on

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Ernesto R. on

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Jeff L. on

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Richard G. on

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Very nice

Stephen R. on

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This location was immaculate!

Thomas W. on

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Colleen K. on

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harold C. on

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Great service

sue R. on

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Tracie D. on

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I had trouble with finding out how to rent without a representative on duty. The 1-800 reps were not familiar with the process either and left me on hold for long periods of time. This process took a couple of hours and then I was over billed. I rent uhaul trucks on a weekly basis and this was my worst experience yet for service.

Martin S. on

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This location is quick and freindly

Estella L. on

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I truly enjoyed being able to go in and get out fast. The customer service representative was very cheerful and made renting the vehicle smooth. This was the best experience ever in all the times I rented a uhaul.

Wayne M. on

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Donna G. on

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The check in needs to be user freindly The program could not locate the location had to contact u-haul after trying to return the truck for 45 minutes. I was on hold for 40 minutes waiting on someone to answer at u-haul. This part of the process needs to be simplified so everyone is able to pull up download the information and leave

Carvel R. on

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William D. on

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The business was closed when I arrived but it appeared very nice and clean.

Katherine S. on

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Robert S. on

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Very helpful young woman that was working there the day we came to get our truck. Very good customer service.

Laura A. on

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Jackson W. on

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The truck only had 30 miles to empty when I picked it up. Which when coupled with the slow online pickup process put me behind schedule. Shouldn’t be allowed to have less than a 1/4 of a tank of gas in a truck when being picked up.

NANCY C. on

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I booked this truck through another u haul location because they didn’t have one. I needed it Saturday. I was told I could pick up the key at closing on Friday if I needed it before 9:00 saturday. Everyone works on Friday. Helpers could come Saturday. Never intended Friday. I got a rude call Friday wanting to know why I hadn’t picked it up. I told her it was Saturday. She was very rude & said I had ordered it for Friday. I never did. I had to get there before closing in order to keep her from canceling. Then I had to buy insurance, even though my car insurance would have paid, because if something happened I would have to pay for damages when I brought it back. This is ridiculous. 29.95 a day is false advertising. Then you add all these charges & it was over 100.00. Will never rent from u haul for local again.

JANELLE C. on

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Jimmy P. on

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Excellent customer service.......

Charles P. on

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Jimmy P. on

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Missy H. on

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Stephanie was very helpful and knowledgeable. Having used U-Haul in past. The vehicles have changed. Think the vans were Ford made? One used yesterday was a rough ride and radio was. The Pitts and no CD. Long trip this is a must! Customer ahead of me was given a vehicle with no gas. I did top mine off when I returned it but very unprofessional to rent a vehicle that Might not make it to the gas station!?

tristan A. on

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Jennifer K. on

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Ray P. on

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I have always received exceptional and professional service from this small operation at a storage facility.

Michael D. on

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tristan A. on

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John P. on

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Vehicle rented had high engine noise. Could have bandaged hearing if on a long trip. This should be dampened to make it a more pleasant drive.

Elaine R. on

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The staff that we rented our uhaul from is AMAZING!!

Stephanie A. on

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The clerk complained about how tired and busy she was, it was her second job and she runs on no sleep, wanted me to take it to another location, explained the scenario which I shouldn't have to didn't owe her one just was being courteous and making sure she had space for the truck which we returned early. She was slow and sloppy. Very unprofessional.

Dirk N. on

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Nothing, the service was great.

Samantha K. on

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James P. on

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BILLY E. on

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Arthur W. on

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Service was amazing! Staff at this location are really friendly, professional, and overall a pleasure to deal with.

James B. on

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James B. on

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LINDA H. on

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I had a WONDERFUL EXPERIENCE!

Elizabeth M. on

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Carrie H. on

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Kimberly J. on

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Honesty . This was absolutely robbery . 24 hours and 100 miles for 172.00. You will get terrible reviews from me

Robert W. on

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Justina R. on

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Francis N. on

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peter W. on

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JOEY W. on

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Wrongfully charged me for fuel after returned the truck with more fuel than when I received the truck.

Brian M. on

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The lady who rented me the truck was very nice and personable very helpful I would definitely recommend this uhaul to anyone I know looking to rent a truck thank you very much

CHRISTINA T. on

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Very nice

Paul M. on

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