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William A
Customer Reviews for A Storage Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I couldn't be happier with the customer service. I received while picking up my auto. Towing hitch staff was very helpful.Professional and I highly recommend
Kristina TGreat customer service!
Geoffrey SI forget the guys name but he was absolutely amazing!!! He was so kind and understanding of our situation and was happy to help! If I'm ever in need of a uhual again I will be going to him!! THE ABSOLUTE BEST!!!
Jamie RJoshua David was extremely nice and courteous. Took very good care of us. Explained everything in detail. We look forward to working with him again. Freda Jacobs
Freda jI was told that no one would be there when I dropped off the trailer because they went to lunch. The office was closed when I arrived. It was the only time that I had to drop off the trailer. So I unhooked the trailer and left.
MALCOLM ZGreat experience
Charles MEverything was Great and the customer service was OUTSTANDING! Thank you for your excellent customer service.
MCRA MVery helpful!
Wanda DWonderful and friendly service
Jennifer Hnothing
Kenya RThe best rental experience. Really fast to do the prerental paperwork and turning it in was a cinch, too. Easy to find the place also.
Jessica STruck inside needs to be cleaned and smells badly
Will JExcellent customer service!!
Daisy FMr. Josh was great. Excellent service and very nice. His personality made the renting experience very enjoyable. Will be renting again from him!
Rachel HExcellent service!
Paul HVery nice people thanks so much
Robert JThe family at U-haul has always given me good customer service for many years and I am very thankful to be a member of this family. Dawoo Mills.
Dawoo MLocation was clean. Excellent customer service. Will definitely use again. Thanks!!
Laura JThe best thing you can do is to continue doing what you are now doing. Josh is great! He is knowledgeable, friendly, and is on top of his game! I have never met him before, but my goodness, this guy is the best! He communicates and explains details very well. His personality is awesome! What a great employee you have at this location in Baton Rouge! I will definitely use your service again if needed! Thanks! Cory H.
Cory HWheel on 6X12 trailer had a bad vibration. Pulled on wheel didn’t appear to be bearings. May have been tire out of round. Stressful.
STEVEN LFriendly and excellent service!
Kim Tmr. josh was absolutely extraordinary! he really made me feel so comfortable with everything. he’s so welcoming ! please go there !!! you won’t be disappointed :)
kyla sVery helpful and nice.
Hosea LI'm a repeat customer and always will be. The service is top notch at this location!
Chris PAbsolutely nothing . U guys did awesome
Ashley CVery helpful. Thank you.
Chris PVery nice man helping with the rental.
Anne RIt was very easy to rent
Brad MDidn’t notify me that the location didn’t have what I needed. We needed dolly’s to move furniture, but didn’t find out we didn’t have them until we opened the truck.
Brett KVery friendly and quick.
Armando CI ordered a furniture dolly not furniture blankets. Did not get the dolly and paid for unused blankets
Glenn MThis was my second time renting at this location and the customer service was beyond amazing. Kind, courteous, and helpful are only a few words that I can us to describe my experience both times with the agent. A very pleasant experience. !!!
Hilda MGreat customer service, extremely friendly employee and easy service! Best experience as of yet from any uhaul facility
Rebecca GLove them very sweet no problem an very welcome talk to you with respect take time to listen an is very we’ll understanding on what you need an what would work best for you .. I would rent again and would recommend someone an anyone to theses loving people 5 star 👍🏾
Quawandela BDid a fantastic job with getting me a truck that I needed to move the things I needed to move
Daniel RI was well pleased, so I have no suggestions. The staff was very friendly and cooperative and offered tips to enhance our moving experience.
Patricia CNothing everything was great
Willie TQuick and helpful
Michael LThe office manager was so nice! He went to our storage unit and cleaned it out before we moved our stuff in. Everything went so smoothly. The storage units are gated and your code is unique to you. I would highly recommend.
Desiree W | ReservationCharging 1.09 per mile is ridiculous. I even put more gas in when I dropped it off, than what it had in it at pick up.
CHRISTY Y