Customer Reviews for A Tech
(U-Haul Neighborhood Dealer)

280 reviews

1510 N Jefferson St   Monticello, FL 32344

(850) 342-9811

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(850) 342-9811

1510 N Jefferson St
Monticello, FL 32344

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Charlies B. 
Rating:
4.0

All good! Thanks!!

Art M. 
Rating:
4.0

Just a little hard to get in and out. Owner was very nice to deal with. Price was good.

frank S. 
Rating:
5.0

I liked the service as It is.

VERNON S. 
Rating:
3.0

I had a reservation for 10:30 and I didn't get a truck until after 2 pm

Lawanda J. 
Rating:
5.0

He didn't wear a mask. He should have had a mask on.

TIMOTHY C. 
Rating:
5.0

Excellent experience as usual. ALWAYS U-haul when I need a trailer. Great!! Easy rental process, easy return process. Thanks!!

BRUCE R. 
Rating:
5.0

Very satisfied with the assistance. Very GOOD !!

IRA W. 
Rating:
4.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Patty M. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel W. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Great service. Would recommend to anyone.

Tommy H. 
Rating:
5.0

Service was courteous, fast and exceeded my expectations

michael R. 
Rating:
4.0

Customer did not leave a comment.

Mary H. 
Rating:
3.0

I checked out truck online. Pain-in-the-ass. Didn't work at first. Tried chat. After several minutes they told me to call on-line help. Was on hold nearly 20 minutes, while waiting in parking lot. Contacted chat again to see if Inwas ever going to get somebody. They said a system problem that should be fixed soon. That was helpful. I did finally get someone and they walked me through it. The camera wouldn't work for license, somIngad to go through it a couple times. They were patient. Once I got the keys I let them go, but later on I was supposed to take a picture of the mileage, but and gas guage but camera wouldn't work again. I just said screw it. Fortunately it didn't seem to cause any problems with checking out, which I let them do. I just parked truck and out keys in lockbox. That part worked well. They did forget to put in dolly and blankets I had ordered, so that was a pain.

James D. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Mike F. 
Rating:
5.0

Customer did not leave a comment.

Nate W. 
Rating:
5.0

Customer did not leave a comment.

Tracy B. 
Rating:
5.0

Customer did not leave a comment.

Nate W. 
Rating:
4.0

I am not very pleased with the manner in which you pack the deal on your rentals ... my 39.95 rental had mileage added 29.8 x .99 and then to add insult to injury you added fuel charges of 23.20 . You took an attractive rental rate and then packed it to run the charges to almost a hundred dollars ..... I will not be renting from U-Haul again.

Bill J. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

No suggestions for improvement.

Tom D. 
Rating:
3.0

Customer did not leave a comment.

Charles K. 
Rating:
5.0

The per mile charge really added up for the job I needed to do. Because people using your service are just regular homeowners, not businesses, it would be better if the rate had closer to $0.29 per mile, or if you offered lowering rates as the mileage increases. I was going to get old furniture from clearing out my mother's house as she downsizes to assisted living. The high cost to keep these things in the family was a blow.

Laura Y. 
Rating:
5.0

Customer did not leave a comment.

MILLARD M. 
Rating:
4.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Byran A. 
Rating:
5.0

keep up the good work

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Econdra S. 
Rating:
2.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

This was a very friendly facility and helpful too. No waiting for service and an employee came out immediately to park the trailer and unhook my car. They all were very helpful.

GRETCHEN G. 
Rating:
4.0

Customer did not leave a comment.

Kelly B. 
Rating:
3.0

Customer did not leave a comment.

ANTHONY F. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
4.0

Truck cab was not clean. Dirty floor, sticky/dirty area for cups. Cargo area and ramp were dirty. Ramp had excessive dirt on it and cargo area had what looked like spills from prior users. UHauls reservation system sucks. Why let a person rent if the trucks aren't available in location requested. Driving 30 miles to pick up a different type vehicle than what I reserved is terrible business UHAul. Get your act together.

Edward C. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
4.0

great service

Francis M. 
Rating:
4.0

David and his crew took good care of us. I would go back for my next move.

Maria E. 
Rating:
5.0

I have done business with A Tech of Monticello, FL 32344 on numerous occasions. The staff and management are very professional and efficient. I will continue using their services for any future moving requirements.

Leamon L R. 
Rating:
5.0

Customer did not leave a comment.

Susan N. 
Rating:
4.0

Lower your mileage percent WoW!!!!

Robert D. 
Rating:
3.0

I was overcharged.

Nathan P. 
Rating:
3.0

I drove 8 hours with no air conditioning.

ryan L. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
5.0

Great experience. The business owner and his assistant made completing the rental process easy.

Harvey S. 
Rating:
3.0

Not much, I found this place was just fine for what I needed. The girl at the counter was very friendly and helpful and she had a great personality, I believe the guy that hooked up my trailer I rented was the owner and he was very decent and seemed friendly as well. I would use their service again and recommend them as well.

Eric R. 
Rating:
4.0

Customer did not leave a comment.

Samantha P. 
Rating:
5.0

Customer did not leave a comment.

Cheryl H. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Gerald L. 
Rating:
5.0

Customer did not leave a comment.

BLAIR A. 
Rating:
5.0

Customer did not leave a comment.

Tyra R. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
5.0

Complete satisfaction. Timely out and in, no wait.

Alex G. 
Rating:
5.0

Customer did not leave a comment.

George H. 
Rating:
5.0

Very good customer service.

Mark L. 
Rating:
5.0

Customer did not leave a comment.

Kenneth J. 
Rating:
5.0

David was very helpful.

Dallas G. 
Rating:
5.0

Customer did not leave a comment.

BLAIR A. 
Rating:
5.0

Customer did not leave a comment.

dessie J. 
Rating:
5.0

Customer did not leave a comment.

BLAIR A. 
Rating:
5.0

Customer did not leave a comment.

Joe V. 
Rating:
5.0

Customer did not leave a comment.

BLAIR A. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Samuel K. 
Rating:
5.0

Customer did not leave a comment.

Samuel K. 
Rating:
5.0

Customer did not leave a comment.

BLAIR A. 
Rating:
5.0

Customer did not leave a comment.

JOYCE A. 
Rating:
3.0

Customer did not leave a comment.

Rating:
4.0

Try not to over book a location and then when you try to fix the mistake dont case a bigger problem.

Brett J. 
Rating:
4.0

Customer did not leave a comment.

Virginia T. 
Rating:
5.0

A great place to rent from

Brant H. 
Rating:
5.0

Customer did not leave a comment.

Hansel L. 
Rating:
3.0

Need to clean vehicles inside and outside more frequently; vehicle interior was disgustingly dirty.

Scott T. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Provide pick-up Trucks and Cargo Vans.

HERBERT I. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Jeffery C. 
Rating:
3.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

Larry F. 
Rating:
4.0

Customer did not leave a comment.

Alfred S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIE J. 
Rating:
5.0

Customer did not leave a comment.

Tim W. 
Rating:
5.0

Customer did not leave a comment.

Elise T. 
Rating:
4.0

More equipment

Robert C. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN H. 
Rating:
4.0

Customer did not leave a comment.

Mike C. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
4.0

The owner was late getting to the business but he was very helpful!

Steven L. 
Rating:
5.0

Perfect service in every way.

ERNEST K. 
Rating:
4.0

Customer did not leave a comment.

Gerald B. 
Rating:
5.0

I'd highly recommend this location to anyone. Fast, easy and friendly. I'll be back!

ERNEST K. 
Rating:
5.0

I did the self check in through the app and it was really easy. When I dropped it off the lady parked it for me. The only thing I don't understand is when I was completing the check out process on my phone after I had prepaid this morning I had a pending charge for the cleaning fee even though I swept out the back and cleaned the cab.

Samantha P. 
Rating:
5.0

Gentleman was awsome, even out in the rain while dropping off not to keep me from waiting

BOBBY H. 
Rating:
3.0

Customer did not leave a comment.

ELEANOR B. 
Rating:
4.0

Customer did not leave a comment.

Wayne P. 
No reviews have been submitted for this location.

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