Picking up the truck and trailer at different locations was not good and it was a waste of time and money.John J.
A To Z Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick up and check in were both an easy and positive experience thanks to the employee's friendly and professional service.Steven K.
Customer did not leave a comment.William B.
Customer did not leave a comment.JEFFERY O.
Customer did not leave a comment.John W.
Customer did not leave a comment.DARREN P.
Easy procedure to rent and return. Van was clean and easy to handle and the girl at the desk was professional and accommodating.JAMIE E.
Customer did not leave a comment.Lawrence B.
Customer did not leave a comment.JAY W.
The woman who helped me was very nice and professional.Brian L.
Customer did not leave a comment.Bill C.
Customer did not leave a comment.brice Z.
Best rental station in St Louis !David G.
The location is great, the cell phone covid19 process is a tremendous headache. Also, I was sure your instructions said the truck ID numbers were located on the left at the bottom, which is where I spent way too much time looking, only to discover the number located on the right at the top.Jeffrey N.
Customer did not leave a comment.SERGIO C.
Keep doing what your doing!Theresa H.
Very helpful and the process was smooth sailing!Samuel M.
Customer did not leave a comment.Rudy P.
Customer did not leave a comment.John A.
Customer did not leave a comment.JENNIFER M.
Pick-up was easy and efficient. Staff were friendly and helpful. Trailer worked well.DAVID H.
Customer did not leave a comment.Melissa H.
Customer did not leave a comment.Thomas K.
Customer did not leave a comment.Billy B.
Keep inside the truck cleangary M.
Point out operations manual and a few basicsMary L.
Customer did not leave a comment.KATHLEEN M.
Customer did not leave a comment.KATRINA H.
Customer did not leave a comment.David D.
Customer did not leave a comment.Resa T.
quick and easy when checked in ahead of time.John G.
Customer did not leave a comment.GREGORY Z.
Customer did not leave a comment.JEFFREY S.
Customer did not leave a comment.joe P.
Never ask about gas mileage and also be willing to clean what's left from other people. They send texts lol. I'm used to an call and I'm 30yrs, like ???????SHAWN P.
Customer did not leave a comment.Tomey F.
The first truck something was wrong with it. It kept going out of control very scaryCYNTHIA S.
Customer did not leave a comment.Timothy L.
Toni was awesome great service! A-Z auto and U-haul Services! thanks Dr TonyAnthony C.
this is the only place i want but some how it changes another store i don,t rent from not coolROGER D.
Tony was so easy to work with. Uhaul delivered exactly what I asked for and customer relations couldnt have been betterBetty C.
The interior of the van that we rented did not look clean when we picked it up. Also we did not look over the outside with the person to make sure that there were no scratches/dents that we could be responsible. Also not her fault but the website apparently was being worked on and it took longer to check us in.NANCY U.
Customer did not leave a comment.Timothy C.
Customer did not leave a comment.DEBORAH N.
Staff took care everything very nice will use them againkathy K.
Customer did not leave a comment.Melissa L.
They get you the right trailer and service is the bestRoger D.
Customer did not leave a comment.Clara D.
Customer did not leave a comment.Tina W.
Customer did not leave a comment.david S.
liked it so much going to rent there again fridayROGER D.
Customer did not leave a comment.paul W.
Customer did not leave a comment.loris L.
Found NO deficiencies. People easy to work with. Would rent from here again if need arrises.JEREMIAH M.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.Rachel G.
The hours of what I reserved versus what this location was able to accommodate caused some issues. We requested to have the truck most of the day on Saturday but I was called a couple of days prior to say that their shift change is at 3pm so I could either pick it up Friday night and return by 3 on Saturday, or pick up after 3:30 on Saturday. I had already lined up people to help move for the day of Saturday (and they were not available Friday night), so we had to rush to get everything done by 3 instead of being able to have the day on Saturday. Not ideal.AUSTIN E.
The young lady there was very helpful and went above and beyond her duties.ronal H.
Glad I could give you some business!gordon G.
steering loose, brakes occationally squeekedBRUCE C.
Customer did not leave a comment.Rex D.
Customer did not leave a comment.stephen D.
Customer did not leave a comment.Serron R.
Customer did not leave a comment.Steve H.
It's like you didnt read my last review to you.. My Van's floor needed sweeping before I rented it. The very nice gal at a to z knew I was having a difficult time getting van and driving from one place to the next because no one had my reservation. She quickly and efficiently rented a van to me...I think it could've been swept but didnt complain...now I'm charged for it?? I would appreciate you taking the 25.00 off..Linda P.
Customer did not leave a comment.Joanna O.
Customer did not leave a comment.Paige P.
Trailer was fantastic and the service was excellent, a all around pleasure.thomas B.
Customer did not leave a comment.Jim C.
Please use these guys. I went in to rent a truck without a reservation. The prior reservation at another Uhaul did not work out. I was taken care of immediately and provided a van with minimal effort. I was very impressed with the professionalism and helpfulness. I was in a bad spot, really needed the truck/van today and they were able to help me out. I will definitely use them again and Highly Recommend.Larry R.
Customer did not leave a comment.Timothy J.
Customer did not leave a comment.Matthew B.
The online return did not work on my phone or the friend's phone who was giving me a ride. It also didn't work in April when I did the same for a friend. Please fix the website or stop telling people to use it!Anna W.
Very nice people to deal with.STEPHEN R.
Customer did not leave a comment.Paul D.
Customer did not leave a comment.JOE S.
It was hard to figure out who to talk to, and then she kept leaving to chase around other incoming trucks. She had us randomly stop and park right in front of the entrance. She also had a mask with her, but was not wearing it. I'm high risk, so this made me nervous.Michael S.
Excellent experienceRichard O.
Everything was finegary M.
Customer did not leave a comment.Terri M.
Everything was excellentLindsey L.
Drop off took less than 5 minutes.Patricia M.
I don't remember her name but the person who assist me to rent the truck, she was very friendly and very helpful with all the question i had.Yecenia G.
Customer did not leave a comment.karin R.
Customer did not leave a comment.CHRISTOPHER E.
Customer did not leave a comment.MATTHEW H.
Friendly staff. Very happy with my rental experience.John H.
Customer did not leave a comment.John H.
Nothing ðŸ‘ðŸ»Norma M.
Customer did not leave a comment.Peter B.
Customer did not leave a comment.Kevin B.
Try cleaning the interior cab. I used bleach Clorox spray. Service was great!CORY K.
Customer did not leave a comment.Peter A.
Customer did not leave a comment.donald U.
Customer did not leave a comment.DENNIS C.
Very nice rep at the deskstephen K.
Customer did not leave a comment.mindy M.
Customer did not leave a comment.David K.
Employee could be a little nicer. Maybe she was having a bad day.Haley M.