Not very friendly people. Owner said he did not have no time to do pre-inspection of the vehicle before I took it. They had marked more gas than what the truck had. Very Important to say they were not very knowledgeable of how to do the contract rental and they gave me some random papers, without the rental agreement. I had to ask for them again until they figure it out how to do it. They do not had the dolly, like the rep had told me they had. Not a very good representation of othe Uhaul facilities I've been. And the attitude of this people, just kills the business (period).
glenda r
Customer Reviews for A Z Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were missing the 4 flat dollies I had rented and I went to this location because it was changed last minute from my original location in Spring TX to this one by Uhaul.
BEATRIZ FThere was a fry on the floor that ants were were surrounding and eating so I had to kick that out. I also wish I had known it didn’t come with a running board because I had to move washer and dryers. Since there wasn’t a running board. I had to lift them in and lift them out. If there was a star for what I wanted. I would have given it a 2 just because of that reason.
Michael BNothing at all.
HELENA WI really appreciate Mr.Patel very professional
John DWould definitely recommend this U-Haul location.
William SNeed to fix U-Haul it jumps a lot and breaks didn’t break quick enough. They also charge more than what is stated when you rent online
Ligorio TGreat customer service! Truck was clean and well kept. Highly recommend.
SHONTANIQUE BEven with the hurricane power outages in the Spring area, they were extremely helpful and made sure I had a U-Haul when I needed it. The entire transaction was easy and smooth. Really appreciate this dealer.
Albert FExcellent service, I was able to replace a 10' U-haul truck to a 15' truck without no hassles.
JOSE BSalim was very professional and courteous. He went above and beyond to help me. I would highly recommend this location for a Uhaul truck rental.
ERICA MGreat customer service, very friendly!!!
Don NGreat drop off location and simple instructions
Brittany TUnhappy when I booked online it showed rental insurance was 8.00 when I showed up they said it was 16.00. I called uhaul and they said it was 16.00. The rental was only 14.99 insurance was more than the rental
Katie SJust a rip off
Keneisha WThe rep was very professional and Nice. He went above and beyond to make sure we were taken care of. I would definitely recommend this location. I appreciate the overall experience!!! Kudos to you!!!! :)
Shani TThe mobile checkin process was terrible and barely worked. I almost gave up.
Jonathon WStay the same
marvin wOwner/manager initially refused to let me drop off trailer, even though it was on the contract. As I’m on phone with customer service, he came back out and said I could drop it off
Ricky MRented a dollie and got charged for but didn’t get it. When I called to ask for it I was told they only had one and gave it to someone else. Then the truck was not cleaned and the back door got stuck when trying to close it. My son hurt himself really bad getting it to close due to it being fully loaded
Veronica INothing
MAYDIA G