Customer Reviews for A1 Mini Storage of Houston

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A1 Mini Storage of Houston

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Trinidad Z. on

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Place was filthy, smelled like an ash tray. While sitting in the trash filled office a huge dog barged into the room pulling a young boy with it.

Beau G. on

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Sean B. on

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This location was closed and the gate was locked with barely enough room to fit a 15' truck without hanging into oncoming traffic into the busy street. There was no phone number to call and the call button on the gate didn't ring anyone. I suggest having more specific details on where and how to park the truck during a return. If the truck would have been longer than 15', it would not have fit in the minimal space provided.

Justin W. on

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The location I selected when I checked out was changed after the fact which I didn't realize once I got to the original location that morning. The location I picked up from was less than satisfactory. The office was in disarray. There was a dog roaming around the office as well. I don't have a problem with them, but some customers may be afraid or allergic.

Carmen E. on

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Pashion C. on

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Stephanie T. on

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Should have received a credit for returning more gas than required!

LeAnna U. on

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It is ducked off on Victory if your going too fast you will miss it, the man working in there wasn't clean and the inside wasn't clean either. He had us waiting outside for 15 minutes so he could go get some food, then when he returned he didnt tell us anything he just took the keys and wwnt back into the place, we then sat in the car another 10 minutes when we went back in he was too busy trying to feed his face he forgot to tell us how much we were charged and everything! I won't be returning.

Susan S. on

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Glenn L. on

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3stars only because of the dog hair in truck and stickiness of steering wheel. The gas hand also seemed to cost me a little extra due to how it read after I filled up the truck right down the street before returning the truck. Other than that, they were fine people to work with.

Deborah S. on

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Avis H. on

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