Customer Reviews for A1 Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A1 Mini Storage

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James A. on

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Excellent visit at 361 Riverside pkwy. Beautiful smiles , very informative help. Thanks you guys.

Patricia W. on

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Customer did not leave a comment.

Chastian C. on

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Good

Travis O. on

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Customer did not leave a comment.

Kennesha C. on

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We had a reimbursement coupon that needed to be applied at the time of return. I informed the attendee ahead of time and she confirmed that it would be applied when we returned. I arrived on time to return the vehicle and the building was closed at 12:30pm. I called the number on the door and was informed that the attendant was 20 minutes away. I was told that I needed to wait or turn in the keys to the box near the door. Since I needed to get to work, I was unable to wait the additional 20 minutes. I feel that since I arrived during the work day, I would have been properly charged as the $15 was not applied to my final payment. Very disappointed.

Jhessica W. on

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I was 15 minutes early for my and had to wait due to my rental not being brought back yet which was fine. Once my time had come the rental was still not available so I had to get another one. The staff was friendly but I do wish what I had asked for was available.

Renaud O. on

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Very satisfied

Joseph M. on

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Thank you very much

Reggie F. on

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Everything was perfect

Bode F. on

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Customer did not leave a comment.

OLUFEMI A. on

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Pick up your phone on time.

Jerrell W. on

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Wish I could put a 10

Temitope A. on

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She is very good at what she does. I highly recommend here for anyone who wants a quality service

Trudy P. on

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Customer did not leave a comment.

Kimberly C. on

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They were really helpful and quick

Lori S. on

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The help at the pick up location was great however the uhaul reservation system wouldn't allow her to do what she needed to do. She was trying to get help through uhaul customer service and they gave her the run around. She was on hold 3 different times for at least 15 minutes. NOT COOL. The business closes at 5 but she was there until 6 helping us.

Zachary F. on

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Tons of space and Fernette the manager is friendly, helpful, and very clear

Dinita F. on

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N\A

DAMON E. on

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Grateful to representative that changed the location because of equipment availability and to the check out agent and return associate. 5 stars all the way around! DEE

Quintarius B. on

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Everything was perfect

Brittany N. on

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The Uhaul Rep there is very knowledgable. She is more than accommodating each time and that is why this is my favorite locationthi rent from.

YVETTE J. on

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Customer did not leave a comment.

Nedenia M. on

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KEEP FERNETTE THERE FOR EVER, SHE IS THE BEST

Sonja J. on

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ERSKIN H. on

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Process of checking in and out was so easy.

Tiffany F. on

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Megan E. on

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Fernette was such pleasure. She was professional, funny, great work ethic and handled business diligently. Give her a raise!!!! please?? Thank you! Mae Mae

Michael J. on

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Make sure everything is accurate before taking people money

SAKINAH R. on

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The only reason I couldn't give 5 Stars, it's no fault of the management who work there, but there are loiterers who hang around the parking lot at night. We picked up our truck after hours. The woman who worked there did call the police. She needs help (security)

Khristina I. on

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ELIZABETH P. on

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jonah b. on

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DEIDRA B. on

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The customer service from Ms. Fernette Williams was excellent...????????????...She took Very good care of me....the only problem I had was that the computer was not a updated one so it made it hard and it took some time to check in and out... But over all very good because of the customer service from ms. Williams...

Gabrielle P. on

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It was not what i expected. So i decided not to rent there.

TAEMOND N. on

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Get Wi-Fi for employees And customers!

HELEN S. on

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The service was extraordinary!

BRITTANY J. on

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Customer did not leave a comment.

Ed S. on

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My experience with U- HAUL and A1 Mini Storage was outstanding. From the reservation specialist to help people at A1, everything just worked! Thank you! Ed

CURTIS G. on

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you deserve a bigger office

REGINA E. on

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Customer did not leave a comment.

Helen K. on

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Ruth W. on

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I received the best customer service ever! Everything was done in excellence!

Bob H. on

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You can get your computer system so they actually accept online reservations

KATHY L. on

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The women who runs the place is great very informative and she just smiles and basically makes your morning!! She was great

TEMIKA G. on

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Get more people’s like fernette she’s very nice never had any issues with anything I ever rented from her... Thank you keep up the great job.

Linda M. on

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It was clean and just the right size

ROGER J. on

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Nothing. Excellent service!

EDDIE S. on

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Customer did not leave a comment.

TAHIR J. on

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Jennie P. on

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SHEILA L. on

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Thank You

Shyria S. on

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Thanks again. I will look to rent from this location again. Great Service. Professional Service.

Patrick B. on

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Customer did not leave a comment.

James F. on

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TIFFANY T. on

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PAUL G. on

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Excellent customer service .

TERESA C. on

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LARESA H. on

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Expand the hospitality from this location to other locations.

Taylor T. on

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Customer did not leave a comment.

Sovaya S. on

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The location staff was very pleasant, the vehicle however had a check engine light and some other source of mechanical issue where there was a green colored wrench tool on the dashboard. I did not feel comfortable driving the truck as I usually do for fear that I would be stranded and have to pay my movers additional money.

Frankie J. on

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Customer did not leave a comment.

ALICE M. on

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This was my first time, l thought it was going to be nasty and dirty, thank God it was not. I will rent again in the near future. Thanks

ELIZABETH S. on

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Customer did not leave a comment.

DEXTER N. on

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Everything went well.Don't change anything.

Cicely E. on

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Contract process was quick yet thorough. Desk staff was super nice!

HUGH B. on

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Customer did not leave a comment.

EDDIE S. on

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Christopher D. on

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Everything is lovely

Curtis T. on

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Customer did not leave a comment.

Takeyshia M. on

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Margaret F. on

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Location itself is much to be desired. Next to a self service car wash, where people have set up a car/tire repair out of the car wash. I was uncomfortable leaving my car at this location, but I didn't have another driver. A female should take someone with them.

Jerry L. on

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Customer did not leave a comment.

Theresa J. on

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The Agent there was ..Awesome.and over the top..she was very polite..curtious

Winifred G. on

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Very good customer service. Thanks!!

Damika S. on

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I DIDN`T GET MY STORAGE I WENT SOMEWHERE ELSE BECAUSE THE PLACE WAS CLOSED WHEN I GO TO GEORGIA.

Leon B. on

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Customer did not leave a comment.

sharon L. on

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Thank you Uhaul, for your amazing equipment and your exceptional employee, Ms. Fernette Williams! She made what could have been a very hard ordeal on friday, a most enjoyable experience. This location will be my go to service center for all my moving needs!

DAVID L. on

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More trucks .

Danielle R. on

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Very nice great customer service but I did not need the space

Celine C. on

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WAS NOT SUPPOSED TO BE CHARGED FOR THE INSURANCE BUT WAS ANYWAY

ALFREDA R. on

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SHIANA G. on

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Kiara s. on

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The owner is great! she made sure I was comfortable with the unit before finalizing the rental. Would recommend this facility to anyone if asked.

Kia B. on

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Service was great and easy. The storage space is just right for our needs. I plan on using A1 Storage for all of our storage and UHaul rentals in the future.

Cassandra A. on

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Fernette was very helpful, and she had a pleasant attitude. She answered any questions I had. My experience was good!

Shaniquia A. on

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Great prices and helpful staff

Michael M. on

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Great and close to my home for easy access

Krista F. on

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Convenient location, easy to get to - right off the main road, and grounds were cleaner than I thought.

Anessa B. on

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It was OK thanks

Bria A. on

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I wish I would`ve known that doing the process online didn`t speed the process. the unit I had was locked. It was a huge inconvenience that they don`t have an emergency number to contact after hours.

Sherrieonte T. on

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Can`t really rate it because I didn`t use it....found another storage bigger and less then what you offer.

James L. on

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I love the lady that works in the office she was gonna get me a little 5x5 I`m so happy she talked me into bigger cause my stuff wouldn`t have fit.

Evelyn P. on

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Excellent customer service

Latisha D. on

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Will use again for future needs.

Bert B. on

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Front desk lady was very helpful and answered any question I had. Very nice. Made sure I understood all rules before I signed contract. Very good

Kimberly S. on

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The customer service skills were great and very understanding ...

kenneth W. on

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I did not move in.

amaris w. on

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Good customer service, but i was not comfortable storing my items there, the property was old

Jacia J. on

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She was very nice and kind

sharita j. on

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Great customer service. Works with you to get the best size for your items at the best price. Will use again if needed.

Olga R. on

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good location, but unit is down the heel, so it is not easy to unload the truck

marquita m. on

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They were very professional and a very pleasant attitude

Angelle M. on

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The location was average.

CONSTANCE W. on

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Very nice and friendly establishment..

Hanee H. on

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The staff and manager at A-1 Rental were excellent, they even stayed late to accomodate me getting to them when it was close to the end of the business day.

Ranaldo J. on

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The staff was very courteous and provided detailed info about the units and gave helpful recommendations.

TOREYAN B. on

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Great customer service!

TOREYAN B. on

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good customer service!

Winston C. on

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very good

shemika l. on

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All of my questions was answered. My rep took care of me from start to finish. Now that`s CUSTOMER SERVICE.

Freddie F. on

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Staff very friendly and helpful

MARISA M. on

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The customer service at this facility was outstanding. On move-in date a lock was on storage unit that was assigned. Management did come and remove in a timely manner.

Timothy M. on

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The facility is very clean and respectful to each customers.

JULIA K. on

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they were very nice and helpful and I got exactly what I needed.