Customer Reviews for A1 Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A1 Mini Storage

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Ewin M. | Overall Experience |
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Ms Williams was the best, I wish that she sold homes. I would buy for her quickly. Thank you once again

LaNell S.
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Customer did not leave a comment.

Fred C.
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Customer did not leave a comment.

John C.
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Truck was dirty and not well maintained. Windshield so dirty had trouble getting to gas station to clean it.... Not like the UHaul that I delt with in the past.

Djiby S.
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Good Customer ' service

Michelle T.
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I paid for a dozen of covers and did not receive them. Please remove this from the billing if it was charged.

EDRIC S.
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Customer did not leave a comment.

Kevin L.
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Customer did not leave a comment.

Tommy B.
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Customer did not leave a comment.

Edwin O.
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Just keep having a lovely customer service.

DAPHNI C.
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I had to rent a truck twice in order to fully move. This location is amazing. Friendly staff. FYI: close the door behind you! (Smile)

MELANIE R.
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Customer did not leave a comment.

Keena B.
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The dolly was damaged and she only had one i could not even use it so i basically paid for it for no reason. She told me just to take photos of the damage

Ayisha W.
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Customer did not leave a comment.

Rhonda T.
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The owners at this location were professional and very pleasant. Thank you. For the online return please ensure the location function is working properly as we experienced problems.

JOHN S.
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Great customer service A 1

Adrien L.
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Customer did not leave a comment.

Ernest J.
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Fernette was extremely helpful and professional during the process of my rental. I was highly satisfied with my overall experience!

Emily G.
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Customer did not leave a comment.

Janee C.
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Customer did not leave a comment.

Cheryl G.
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Customer did not leave a comment.

Anitra W.
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Customer did not leave a comment.

Tiffany P.
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Customer did not leave a comment.

Stephanie A.
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Online system is too slow

Kala F.
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Brakes were bad

Angela L.
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Awesome Customers service

Kevin S.
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Customer did not leave a comment.

Steven R.
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Fern was amazing! Very hospitable and easy to do business with.

Anthony H.
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Customer did not leave a comment.

Elizabeth S.
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Customer did not leave a comment.

Mutelas S.
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Ok

Aminah T.
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Customer did not leave a comment.

Nashel L.
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Good

Velicia H.
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Customer did not leave a comment.

Velicia H.
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Customer did not leave a comment.

Velicia H.
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Customer did not leave a comment.

Demetra N.
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Customer did not leave a comment.

James C. | Reservation |
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Friendly and professional service

James C.
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Always good Thanks

ralph H.
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Awesome Customer Service!

princess Y.
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i was over charged! without notice!

TAMIKA E. | Reservation |
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The storage unit was poorly kept. The ceiling is peeling apart and has debris coming from it. The customer service or the lack thereof is unacceptable. I went with another storage facility.

Rivington K.
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Customer did not leave a comment.

Sheree L.
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Mrs. Williams is the best. I had a last minute pick up and she came through for me as usual. She is always so informative. I have been to other rental locations and have not met one yet to top hers. This was not my first time doing business with her and it sure wont be the last. Thank you Mrs. Williams!

Kennedy J.
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Amazing amazing customer service!! Quick and easy process!

Gray R.
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Customer did not leave a comment.

Andrew J.
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Customer did not leave a comment.

Darnell E.
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Customer did not leave a comment.

Andre B.
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Customer did not leave a comment.

Lamekia W.
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She was very nice and Professional her energy is everything I would recommend this location to everyone and I will use her location again

Jerrell W.
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Fix radio

JARED W.
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Customer did not leave a comment.

Marquis W.
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Excellent customer service

Brandon A.
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Customer did not leave a comment.

Warren M.
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Customer did not leave a comment.

Maria L.
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Outstanding customer service. Was not excited to use U-Haul as I had a HORRIBLE experience with you for a cross country move. Was my oy option this time, the staff at A-1 was hands down THE BEST!

Shameisha V.
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Customer did not leave a comment.

LORIE P.
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I cant think of anything that needs improvement. My overall experience was great. I rent here everytime I need a storage or truck, and I get awesome customer which is important to me

Clydie S. | Reservation |
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Cancelled unit for a larger one, already moved in.

Ayana B.
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Customer did not leave a comment.

Destinee S.
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I love this location. Customer service is always great! I would definitely recommend.

Manuel S.
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Customer did not leave a comment.

Trent B.
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Customer did not leave a comment.

Amber B. | Reservation |
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To simplify and not belabor you with a long story, the unit was not well kept and my experience with the personnel was not positive at all

Brandon M.
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Customer did not leave a comment.

Alonzo M.
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The young lady, Fernette Williams, is a godsend. She aided my move in a professional manner that left me quite pleased .I came to UHaul. I will recommend her to everyone I know. Her attitude, demeanor, and business sense impressed me, and as a retired Army Recruiter, you have to come professional. She certainly is ready for greater things!

Pleasure D.
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I love this store and the energy of the owner. Will definitely recommend to anyone

John A.
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Worst experience with U-Haul I have ever Had

YOLANDA Y.
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Ferns is absolutely amazing...

Phillip J.
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After the morning started off crazy at the other location.. these two pleasant spirits changed my entire day. Thank u ladies

Doris B.
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Customer did not leave a comment.

Joselyn S. | Reservation |
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Employee was amazing.

jacqueline F.
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Customer did not leave a comment.

Jasmine P.
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Customer did not leave a comment.

Crystel T.
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The office agent was friendly, knowledgeable and efficient

Don B.
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Customer did not leave a comment.

KEVIN L.
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Customer service was great!

EDDIE G.
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Customer Service Over The Top Excellent!!! Personal in all areas. I will spread the word and will call on you if I need your services. Thank you much!!!

Danielle B.
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Customer did not leave a comment.

David C.
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The rep in the office was very personable, professional and, concise! She did a great job!!!

Tamika M.
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Very nice person!

Kimberly N.
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Customer did not leave a comment.

Tomeico G.
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Customer did not leave a comment.

GAREY M.
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NA

Tiana C.
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Customer did not leave a comment.

maria w. | Reservation |
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I called and cancelled my reservation and while I can’t remember the ladies name she ensured me that my Reservation would be cancelled with no charges. I was able to find a storage unit in my area.

Reginald B. | Reservation |
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Exceptional Service! Would definitely recommend

GAIL C.
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Excellant service!

DANIELLE G. | Overall Experience |
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Six months of storage usage what was convient and facility was close to my house

Cathrin J.
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My experience was amazing. Great customer service.

Authrine K.
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Exceptionally Wonderful!!!! I walked in at moments notice and your customer service rep exhibited a superb level of service..Thank you for job well done!!!!...Also note, in that I had previously formed judgement on this site, but because I received A++ level of service, then I am very certain to return again for another rental in the very near future. Thank You...

Nikkia P. | Reservation |
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The way the inside of the unit looks could be better.

Nikkia P. | Reservation |
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The size of the unit was not what I expected. I was not able to fit all my stuff inside. Storage units should be way bigger especially since it is people things they have to live with.

LARRY S. | Overall Experience |
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The young lady that oversees that location deserves an AAA plus Thanks fora great experience with A One storage

LEONARDO I. | Overall Experience |
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Get better, the office manager, was very helpful. She made the difference on my decision of using A-1 mini storage.

Michelle O. | Reservation |
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We decided to go elsewhere after seeing the condition of this storage place

LAMARLAN O. | Overall Experience |
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Amazing facility rented from here several times over the years. The property manager is rude which is unusual for this company, but i guess it happens sometimes. Fernette has a horrible attitude thoug

Steve T.
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Customer Service was beyond pleasant and Professional

Christine M.
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Employee was nice, but problems using computer. 2 customers ahead of me, but it took an hour to get to me. Equipment smelled heavily of smoke and ashes all throughout cab area. Had to clean out truck and request to borrow some deodorizer spray to be able to use equipment. Again, employee was nice and trying to do her job, but she seemed very overwhelmed. Check in process went smoothly, no one ahead of me when I came back to return truck.

Jeremy P.
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I always come to this location because the operator is very professional and knows what she's doing. I appreciate Ms. Fernette because she makes me feel as if I'm just not another customer with uhaul needs.

JAMAL OSER S.
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Customer did not leave a comment.

TYRELL C.
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Customer service line was no help at all. Operator was rude and unintelligible in rectifying my issue

Ronny L.
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She was very accommodating and friendly. She checked the truck and explained the contract thoroughly.

Jason M.
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Customer did not leave a comment.

Justin M.
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Customer did not leave a comment.

FELICE S.
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Customer did not leave a comment.

John U.
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Great friendly customer service. Informative and professional, made me and my family feel like we met a family friend.

KENNETH B. | First Impressions |
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Unit looks really good.

Nichelle B.
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MANAGER WAS SO PATIENT,AWESOME AND VERY EFFECTIVE. SHE KNEW HOW TO RUN HER PLACE SMOOTHLY.

TIMOTHY A.
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Customer did not leave a comment.

James A.
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Nothing ? everything was great . Thanks u haul.. Anderson

Tanya E.
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Customer did not leave a comment.

JENNIFER M. | First Impressions |
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They were very friendly and accommodating!!!!

ANITA W.
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Customer did not leave a comment.

James A.
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Excellent visit at 361 Riverside pkwy. Beautiful smiles , very informative help. Thanks you guys.

Patricia W.
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Customer did not leave a comment.

Travis O.
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Customer did not leave a comment.

ZACHARY F. | First Impressions |
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Tons of space and Fernette the manager is friendly, helpful, and very clear

KRISTA F. | First Impressions |
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Convenient location, easy to get to - right off the main road, and grounds were cleaner than I thought.

ANESSA B. | First Impressions |
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It was OK thanks

JAMES L. | First Impressions |
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I love the lady that works in the office she was gonna get me a little 5x5 I`m so happy she talked me into bigger cause my stuff wouldn`t have fit.

BERT B. | First Impressions |
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Front desk lady was very helpful and answered any question I had. Very nice. Made sure I understood all rules before I signed contract. Very good

No reviews have been submitted for this location.

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