Customer did not leave a comment.
DUSTIN C
Customer Reviews for APR Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very accommodating on this rental. I was a walk in with no reservation and was in and out with trailer swiftly. Very pleasant to deal with.
WILLIAM LProbably the entrance to the office needs to be fixed with the brick chip out of the threshold. I almost fell, did not hurt myself, but it sure was not very safe! Friendly and cordial though!!!
ORIE EYou don’t need to change anything. The experience was smooth and enjoyable. The associate (Clint) was the nicest person I have dealt with in a long time. He answered all my questions and made me feel like a valued customer. I was very impressed. Thank you so much.
CIARA WGood experience
STACY WTook money out of my account for no reason over two weeks later
Briley Vthe location seemed pretty sketchy and I wasn't even sure I was at the correct place. But the people were friendly and helpful. I had no issues with the vehicle or hand truck rental. I wish they had a pickup truck to have been able to rent, but instead I had a big giant moving truck. I was honestly terrified driving it. Luckily I only needed it for a short distance to get things to a storage unit.
COLLIN BThis is the place I rent my Uhaul equipment from. Never any hassle or surprises. Easy pick up and return.
JAMES MWe love our experienced with the U-Haul. The owner was so nice and explained everything thoroughly. I will be using this location again. I am very satisfied with our experience.
TEEJAY BPretty noticeable lifter knock ither than that good kept truck
Johnny PFix the front door, it sticks something wretched.
NICHOLAS HVery fast service. He knew what he was doing.
JAMES BThe only problem had nothing to do with the location but the actual U-Haul company representatives on the phone that do not divulge all fees or information when asking about turning in vehicles or asking for help in turning them in.
LeRoy WI brought the trailer back at 12:30 and they were closed for lunch so I parked it and left it. Similar issue when I picked it up - I had to wait. But the return was much quicker that way.
PHILIP HEasy to work with!
CRAIG SGreat fast service.
NOEL HQuick and easy checkout and check in. Very helpful staff
HEATHER CI came here because the U-Haul location on Grand intentionally lied to me about my truck’s towing capacity so he wouldn’t have to rent a trailer. This location was a breathe of fresh air. Will sing his praises all day. He was honest, quick, courteous, and professional. Thank you!!!
RASHELL BClint is a fantastic person to work with getting your equipment ready. Great job
TERRY CClinton was very organized and accommodating
DOUGLAS GClint, the manager of the U-Haul office is one of the best people I have ever worked with. He will make the process works regardless of any obstacles or difficulties that arise. It is readily apparent why the wall of this office is covered with national recognition awards dating back decades. Great job, Clint for helping me move my goods from Enid to Houston.
TERRY CThis was a night drop off; no personnel were available.
DAVID BHelped me find the right trailer for the car I was hauling.
KELLY TThe workers are great and very helpful
Gavin KSame as above gor this place !! I've used the Enid location lots and always good experience!
LISA ANothing. An excellent experience all around!
RYAN DNothing it was a good experience
THOMAS SGreat customer service and is affordable and reasonable on price
KOMTA TFast pick up and very very easy return. Nice equipement as well. Thanks and will tell everyone I know to come see you.
DANNY DI was an hour late to pick it up and they wiped it off their system, could use a little window of time
CURTIS HDid not disclose that the air conditioner did not work in 100 degree heat
Danielle PVery friendly. Lots of equipment. Best in Enid!
John RThe trucks a/c fan didn’t hardly move any air. The air was cold. You could only feel it with the back of your hand up against the vent or a few inches away. fan speed switch didn’t change speeds or sound when the switch was moved Not sure if the dampener door was broken, fan motor resistor bad, or fan motor, or evaporator was clogged.
JAMES HMy bad I should have looked in before I left, it had broken glass and nails throughout I had to clean it out a little before use.
RICK LExtremely helpful and friendly man helped me drop off the trailer! Wonderful!!! Immediately asked if there were issues. I told him about the trailer. He was red tagging it.
AMANDA WGreat customer service and very accommodating when needing to extend rental time for military members
Mary CIf your computers go down all over the U.S. and you don't have a backup plan what a joke. You are a multi billion dollar corporation, you were worth millions before you used computers to run everything and we the costumer have to suffer get outta here.
Carey PVery good and knowledgeable staff. Great energy
Charles OThe U haul app is buggy. It crashed once when I tried to submit the return photos. Recommend improving U-Haul app for smoother experience
Thomas M