Customer Reviews for AAA Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAA Self Storage

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Joseph L. on

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Great customer service and support.

Woodrow J. on

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Customer did not leave a comment.

Robert W. on

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The truck I was renting was getting air in a tire when I arrived, and I was told it came in with low pressure on the gauge, but the tire was fine. Within 50 miles I had to call for a new tire because it was going flat. They should have done a proper tire inspection.

Crystal H. on

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Sonya L. on

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John D. on

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Great customer service. Drop off was easy.

GEORGE E. on

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DUWANNA E. on

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Steverson J. on

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Alanna D. on

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Sabrina S. on

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Just make sure app is working

GAIL K. on

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This was an easy process. People are friendly & helpful. I was so glad I could reserve a vehicle since I couldn't get to the location to pick one up until late morning on a Saturday. I will rent from AAA again.

Tonya M. on

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It was extremely pleasant to deal with this location. We have rented before from another location in Columbus GA and we will always use the Milgen Court location going forward.

jessica j. on

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Comment on the truck. The truck was hard to drive saw several other of the same model on the road and they seemed to be having the same problem of keeping the vehicle in the lane. Talked with one other driver while getting gas and he said the same thing. The front of the truck is squirely and hard to handle. It was an exhausting drive from Dallas, Texas to Columbus, Ga. I would not rent this model of truck again. I have rented the larger truck several times and it is easier to handle than this model.

Deon T. on

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All was good. I was in and out in about 15 minutes when picking up the van. The attendant was very nice as well. This was one of my better experiences with Uhaul.

Jeanne H. on

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Michelle H. on

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MICHAEL C. on

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SUKANT G. on

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Need better trash disposal

Gregory F. on

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Outstanding commendable customer service.

Jason B. on

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Area could be better lit at night. Perhaps some sort of solar/battery lighting. Clearly visible CCTV security cameras to give a better sense of security.

Anthony S. on

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chrisanthem m. on

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Terrell M. on

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Amazing customer service. The lady was super friendly and explained everything in complete detail.

Lisa C. on

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glacier S. on

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I was over charg

Wesley S. on

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Barbara M. on

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They accused me of damaging the vehicle. It a rock chip. I bought your insurance and they tried to hit my Visa card for $158. I have filed fraud charges. I have done a Facebook blast warning the public about their scam. Will not ever use uhaul or AAA storage on Milgen ct in Columbus GA

LARRY J. on

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Just keep giving the Great Service.

Richard B. on

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David W. on

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If you read the notes for this job there was a glass top table that broke in the truck. The moving Guys team swept the bed. I folded the blankets inside the truck. Now i have been charged a $55.00 cleanup fee+-_#&+$##. Dropped the truck off on Sunday. Left keys in drop box. No interaction with personnel.

joseph w. on

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I can't think of any

EVA G. on

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I enjoyed the service. I had no problems during the time I used the storage. My stuff were safe and I appreciate the friendly reminders every month. Staff is friendly and helpful. Thank you :)

John H. on

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Customer did not leave a comment.

Siva B. on

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Helpful and friendly