Customer Reviews for AAA Storage World

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAA Storage World

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Julia B. on

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Customer did not leave a comment.

Thomas H. on

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CHRISTOPHER S. on

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Saundra G. on

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There was a little mix up with my return but it all got straightened out

Julia B. on

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Eugene C. on

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The friendliest person for so early in the morning

Jessica S. on

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We were there after hours.

LOUISE O. on

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No issues.

Maria H. on

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Janet B. on

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The truck was not cleaned out from previous renter. Dirt and leaves were left in the back of the truck. The staff member checking in this truck from previous day should have checked tthe back to be sure it was clean,

Ryn H. on

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Donna and Andy are first-rate professionals. Not only were they super pleasant and friendly, they also have the cleanest facilities! They were quick and efficient finding me the right Uhaul, they were also the live humans that answered my call, and didn't put me on hold. Everything from the free coffee to ole-timey peppermints were first rate. The truck was clean and easy to handle. Best of all, the stereo speakers rocked! Wish the speaker system in my car was that top notch! Thanks, Ryn Hayes

James S. on

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Susanne L. on

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Very friendly staff

LINDA N. on

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Teresa E. on

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Not one thing. Everything was perfect. Tammy and Andy were professional as well as informative and the information they gave me about the U-Haul and their storage units would make me come back to them again.

Linda R. on

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BILL G. on

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Thanks

Patricia M. on

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The vehicle was grubby and the windshield wipers were in torn-up condition. Trash from previous renter.

Phil S. on

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Great Experience! Thank you.

Fred R. on

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Scott B. on

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Excellent service and very friendly staff. I will be renting all my trucks from here.

Charles A. on

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Charles A. on

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Stephen P. on

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Christa L. on

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Super helpful and friendly

deborah Y. on

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I really have none-everyone is friendly and very helpful

Robert B. on

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SHOUJIE R. on

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Tina H. on

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Love Andy and all the staff! Clean and professional location. Friendly and courteous staff! I would recommend this location to everyone!!!!

Edward S. on

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Dennis M. on

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Julie S. on

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Even rented a storage building from them especially since they were not affiliated with uhaul I will be looking for a different company for future business

Julie S. on

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Very clean very helpful great place, even rented a storage building from them

Mike V. on

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When he saw the condition of the tire on the trailer he immediately said it should not have been in service.

Matt L. on

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Mallary B. on

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Very nice staff!

PABLO G. on

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Excellent customer service

Jeff F. on

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DANIEL M. on

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Quick check out!

Sue F. on

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Andy couldn’t have been more helpful!

GEORGE W. on

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Charly T. on

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Nothing you guys are the best of all

Johnny P. on

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Great location

Deborah D. on

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For this location, nothing - Andy at AAA Storage World was incredibly helpful and professional, and our rental went off without a hitch!

Martha B. on

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Scheduling caused a huge problem and cost me extra in gas that I am very unhappy about. First I scheduled 2 weeks I advance for the 15th at 10 AM. I receive a confirmation for 11:30AM that day instead of 10 and also had to pick it up almost 10 miles away when I put in a request for the Woodfin area that was less than a mile away. This company costed me more time and money. What is the point of a reservation when you are going out of your way.

Janet S. on

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woody W. on

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This was the first time we have rented any trailer/truck. The people we worked with were the best ever!!!!

Daniel R. on

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The pick up location and staff were excellent, the truck was clean and in good condition. However, the air conditioning did not work above 2200 RPM. I did let the drop off location know about that.

Michael J. on

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Great location, Andy very helpful.

James Z. on

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the hold time to call was far too long and completely unacceptable the operators were not helpful and too lengthy a wait once on the line. I will not pay the any of the last fee unless we can resolve. jaz

Robert M. on

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The app is AWFUL. I will do anything to not have to use it again. It was poorly designed, and took way too much time during pick up and drop off to use it. I would even consider going to Penske or somewhere else to avoid using the Uhaul app.

WARREN S. on

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Steve A. on

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caryl C. on

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AAA has a friendly,courteous and extremely competent staff. Their customer service and their facility is terrific.

Robert W. on

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Andy was great! He had me ready to go in minutes.

Margaret P. on

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I was met at the door. The guy was so nice and friendly and had me taken care of immediately with no waiting!

Susan S. on

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Very helpful staff.

austin K. on

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Randall M. on

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Louis John B. on

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In and out quickly with no problems.

Zach P. on

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Raymond G. on

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Great location and great people operating it. Easy in and out.

Jeffrey R. on

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Howard B. on

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Nothing I can think of. Great service, fast accurate and with a smile.

CHRISTOPHER B. on

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PABLO G. on

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The staff's customer service was excellent. In fact, I ended up renting a storage unit from them they were so friendly!

Neil W. on

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The location wasn't supposed to open until 9:00 A.M.. I had arrived early and when the staff person arrived, he allowed me to process early. He was kind and professional. In the pouring rain, he hooked the trailer to my truck. Very much appreciated.

Jerry H. on

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Friendly-- was great... !

Sandra W. on

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rob P. on

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Dianna D. on

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Awesome experience.

Angel H. on

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Matthew D. on

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Alan M. on

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Outstanding

James S. on

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Nothing, the Associate was extremely helpful and friendly. Clean and very professional.

Bobby L. on

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Nothing , everything went Great.

Terry D. on

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I found the staff here exceptionally friendly and helpful. Facility was new, clean, and well organized. I felt that they truly appreciated my business.

Thomas M. on

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Phil M. on

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Alex was great at handeling my request. I was in and out in no time. He was also very helpful with hook me up to the trailer.