Customer Reviews for AAA Storage
(U-Haul Neighborhood Dealer)

73 reviews

2092 Whitesville Rd   La Grange, GA 30240

(706) 407-4508

Location Hours

  • Mon-Tue: 8:30 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 1:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 407-4508

2092 Whitesville Rd
La Grange, GA 30240

Services at this Location:

Location Hours

  • Mon-Tue: 8:30 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 1:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent experience everything was handled perfectly.

RONALD E. 
Rating:
3.0

Customer did not leave a comment.

Ashley F. 
Rating:
5.0

Everything was fine,no problem 👍

TERRY H. 
Rating:
3.0

Customer did not leave a comment.

DOROTHY K. 
Rating:
5.0

Customer did not leave a comment.

Amanda S. 
Rating:
5.0

Nothing staff was friendly and knowledgeable about our needs. She found us equipment that was local so we did not have to drive to another town on a holiday weekend to rent a truck.

BONNY B. 
Rating:
5.0

Nothing, Amy was very friendly, answered all questions.

TIMOTHY S. 
Rating:
4.0

Customer did not leave a comment.

TIFFANY G. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
1.0

Customer did not leave a comment.

ENA P. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY T. 
Rating:
5.0

Customer did not leave a comment.

JULIE H. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

Derek W.  |  Overall Experience 
Rating:
4.0

My original rental was not ready in time. This was an alternative location. I was 2 hours late getting my truck!

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Colleen C. 
Rating:
5.0

This is an exceptional storage facility. My furniture was in storage for 8 months. I had no damage what so ever. I recommend this facility. The staff is so pleasant. They give courtesy calls.... Amy you rock!!!. I appreciate you so much!

SHIRANDA M.  |  Overall Experience 
Rating:
5.0

Fantastic experience

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

LYNNE J.  |  Overall Experience 
Rating:
5.0

Nothing. It was a very good experience.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Sherwonna B. 
Rating:
5.0

We are very happy with our experience with AAA Self Storage and Amy was great.

Stafford B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bill L. 
Rating:
2.0

2nd drop off, first one didn't take trailers Spent a lot of time running around to get trailer and drop off, not time efficient for me

Julie C. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE J.  |  Overall Experience 
Rating:
5.0

No problems to report. Good experience. Thanks.

FERNANDO B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremiah F. 
Rating:
3.0

My drop off was closed. The lady lived next door and seemed aggravated because we were there. She even sped around us to get to her driveway. It's a good thing we didn't have any small children.

Myra H. 
Rating:
5.0

Customer did not leave a comment.

Deshbir S. 
Rating:
5.0

Warn them that ordered items are all potentially not available.

David H. 
Rating:
5.0

Customer did not leave a comment.

Samuel P. 
Rating:
5.0

Customer did not leave a comment.

MAZWI C. 
Rating:
5.0

Customer did not leave a comment.

Theresa H. 
Rating:
2.0

This was not the location I requested in the beginning. The location changed after I booked my reservation. I spent more money in gas mileage this time, I had a budget estimate around last reservation based on the same distance. But I feel I got trip in this reservation based on the need for the U-Haul.

Earl M. 
Rating:
4.0

Customer did not leave a comment.

Anthony P. 
Rating:
4.0

Customer did not leave a comment.

Latasha K. 
Rating:
2.0

The truck was dirty on pickup. I didn't receive a receipt or a contract outlining the details of my order. Did not know i only had 185 miles and had to take two trips from Auburn to Dothan.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

WILLIE H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
5.0

Customer did not leave a comment.

Chuck I. 
Rating:
2.0

Follow customer to help disconnect trailer. I had to take care of this 6x12 cargo trailer by myself. Drop location is on a slope and it's just a matter of time when someone gets hurt if employee is unwilling to be professional enough to provide assistance!!!! LAZY

MICHAEL I. 
Rating:
4.0

Customer did not leave a comment.

JAMES H. 
Rating:
1.0

The location is Valley, AL was not open when we arrived for our appointment. We were on time and no one was there. We had to call U-Haul and travel WAAAAAAYYYY out of our way to go to another location. The location in Lagrange, AL was fantastic. TIffany was professional and accommodating.

dana B. 
Rating:
5.0

Customer did not leave a comment.

HEYWARD H. 
Rating:
5.0

Customer did not leave a comment.

Kinnett O. 
Rating:
4.0

Great job

Rob R. 
Rating:
5.0

One of the back tires had little remaining tread & needed to be replaced

Ron M. 
Rating:
5.0

Customer did not leave a comment.

Sierra C. 
Rating:
1.0

Poor customer service . Didn't have all equipment necessary

Jose R. 
Rating:
4.0

Somehow the handtrucks I reserved did not make it on to the truck before I left the lot. I called and reported it to the front desk at this location. And was assured it would be removed from the bill. It was not.

Randi T. 
Rating:
5.0

Customer did not leave a comment.

Caprice W. 
Rating:
2.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

jon O. 
Rating:
5.0

The truck we rented had something spilled on the seats, the cupholder/console area was dirty and there were cigarette butts and ashes in the tray.

patricia B. 
Rating:
5.0

Customer did not leave a comment.

Angela R. 
Rating:
4.0

Customer did not leave a comment.

Cary B. 
Rating:
4.0

Customer did not leave a comment.

Karen M. 
Rating:
5.0

very professional staff!! thank you

mary L. 
Rating:
5.0

Customer did not leave a comment.

XAVIER C. 
No reviews have been submitted for this location.

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