Customer Reviews for AAA Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAA Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

bill L.
Rating:

Customer did not leave a comment.

Julie C.
Rating:

2nd drop off, first one didn't take trailers Spent a lot of time running around to get trailer and drop off, not time efficient for me

KATHERINE J. | Overall Experience |
Rating:

Customer did not leave a comment.

FERNANDO B. | Overall Experience |
Rating:

No problems to report. Good experience. Thanks.

Jeremiah F.
Rating:

Customer did not leave a comment.

Myra H.
Rating:

My drop off was closed. The lady lived next door and seemed aggravated because we were there. She even sped around us to get to her driveway. It's a good thing we didn't have any small children.

Deshbir S.
Rating:

Customer did not leave a comment.

David H.
Rating:

Warn them that ordered items are all potentially not available.

Samuel P.
Rating:

Customer did not leave a comment.

MAZWI C.
Rating:

Customer did not leave a comment.

Theresa H.
Rating:

Customer did not leave a comment.

Earl M.
Rating:

This was not the location I requested in the beginning. The location changed after I booked my reservation. I spent more money in gas mileage this time, I had a budget estimate around last reservation based on the same distance. But I feel I got trip in this reservation based on the need for the U-Haul.

Anthony P.
Rating:

Customer did not leave a comment.

Latasha K.
Rating:

Customer did not leave a comment.

Joshua W.
Rating:

The truck was dirty on pickup. I didn't receive a receipt or a contract outlining the details of my order. Did not know i only had 185 miles and had to take two trips from Auburn to Dothan.

WILLIE H.
Rating:

Customer did not leave a comment.

Jennifer L.
Rating:

Customer did not leave a comment.

Chuck I.
Rating:

Customer did not leave a comment.

MICHAEL I.
Rating:

Follow customer to help disconnect trailer. I had to take care of this 6x12 cargo trailer by myself. Drop location is on a slope and it's just a matter of time when someone gets hurt if employee is unwilling to be professional enough to provide assistance!!!! LAZY

JAMES H.
Rating:

Customer did not leave a comment.

dana B.
Rating:

The location is Valley, AL was not open when we arrived for our appointment. We were on time and no one was there. We had to call U-Haul and travel WAAAAAAYYYY out of our way to go to another location. The location in Lagrange, AL was fantastic. TIffany was professional and accommodating.

HEYWARD H.
Rating:

Customer did not leave a comment.

Kinnett O.
Rating:

Customer did not leave a comment.

Rob R.
Rating:

Great job

Ron M.
Rating:

One of the back tires had little remaining tread & needed to be replaced

Sierra C.
Rating:

Customer did not leave a comment.

stephanie s. | Reservation |
Rating:

Good job

Jose R.
Rating:

Poor customer service . Didn't have all equipment necessary

Randi T.
Rating:

Somehow the handtrucks I reserved did not make it on to the truck before I left the lot. I called and reported it to the front desk at this location. And was assured it would be removed from the bill. It was not.

Caprice W.
Rating:

Customer did not leave a comment.

Andrew H.
Rating:

Customer did not leave a comment.

jon O.
Rating:

Customer did not leave a comment.

patricia B.
Rating:

The truck we rented had something spilled on the seats, the cupholder/console area was dirty and there were cigarette butts and ashes in the tray.

Angela R.
Rating:

Customer did not leave a comment.

Cary B.
Rating:

Customer did not leave a comment.

Karen M.
Rating:

Customer did not leave a comment.

mary L.
Rating:

very professional staff!! thank you

XAVIER C.
Rating:

Customer did not leave a comment.

Jacob D. | Reservation |
Rating:

N/A

JEMETRICE M. | Overall Experience |
Rating:

Yes the facility was great and the staff is friendly

JENNIFER S. | Overall Experience |
Rating:

Never any issues

JIMMY H. | Overall Experience |
Rating:

Had no problems at all. If needed, I will use again.

No reviews have been submitted for this location.

Back
To Top