My husband dropped off the equipment, they were nice and friendly.
STEPHEN B
Customer Reviews for A&D Rentals And Dumpsters LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Customer Service
KEITH MThe area needs light I twisted my ankle because I couldn't.
Paul CNothing. Hope is an awesome dealer. Rent from her about once a month. I drive past 2 other dealers to get to her place across town.
JAMES HGood experience !!
TED HVery helpful
Jesse BHope was Wonderful in assisting me in booking my UHaul.!!!!
Carolyn HHope was very helpful and knowledgeable
WILLIAM MPlease pull truck to the front of the lot for after hours pick up. The truck was all the way at the back of the lot with no lighting.
Brian SDropped off after hrs so no interation with facility or people
GEORGE RLocation closed, during there posted open hours, when I went had to wait several hours to p/u equipment.
ANDREW MThis location went above and beyond so we could rent the equipment. The representative stayed after hours so we could get everything squared. We really appreciate that she did that!
WINSON PService was fast, efficient and friendly.
ALAN MTruck in really good condition
KENNY MHope is EXCELLENT!!!
Sharon ZThis was not my original pick up location. U-Haul changed it on their own. This was inconvenient to me and not very well communicated.
Allan AThe facility is clean, well stocked with rentals and staffed with friendly, efficient people.
Stephen TVery easy rental and the lady was very helpful.
Ken GThe GPS wasn’t friendly to this location. When I called the owner, she quickly knew where I was and put me on a path straight to her location so I can complete the drop off process. She offered great help and service!
Marcus SWonderful people to do business with
Raymond DRate per mile is too high.
James LWhen I called to check on drop off, Hope was very helpful in ensuring I knew the correct location and met me when I arrived.
Ray BParking was a little tight for returning the trailer
Darrell Cthanks for letting me use it..
Madison MThe app was kinda glitchy for us, and it made it a little more difficult because we had to stay on the phone with customer service for 15 minutes trying to get the code to the truck. But the truck was nice and clean and the process was simply and easy.
Jenny RThe GPS location with uhaul and the actual location do not match. We had to talk to 3 different people from uhaul and drive 2.5 miles down the road to some field in order for the GPS to register as though we were in the correct location. The whole thing wasted an hour and twenty minutes of time
Jordon SThis has nothing to do with the drop off location. However, when checking in the truck online there was no place to enter any issues with the trunk. The truck I rented leaked in the rain. Luckily there was only water damage on the boxes and nothing got ruined. Adding a comments section to report any mechanical or other issues would be great on the check-in/drop off page.
Vernon NHope was very kind and efficient and helpful. She is definitely 5 stars. I would definitely recommend this place.
Jeff D