I returned the truck to a liquor store that was 10 miles away form my original drop off location. It was a strip mall that was no clear signage. The only way I know that it was a drop location was because there was another truck in the parking lot.
JONATHAN N
Customer Reviews for A&G Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It took about 30+ minutes to actually check out the truck because of poor cell reception. The store knew this issue and didn't offer wifi.
John KOvercharge me by $15 for a service I didn't ask for.
JOZSEF VLocation was 15 miles from my home. Very inconvenient. A different u-haul was only a half mile away and had many trucks. Why not take distance into consideration.
Richard VThe night shift worker took all the keys to their trucks to a different location, and I had to wait 45 minutes for someone to bring them.
Shann FOvercharged on mileage, receding empty tank, charged for fuel I didn’t have to put into truck. These people don’t speak English & none to check in truck. Horrible don’t do business here at this location.
AUDREY SI was giving the wrong information of when to return the truck. They wanted me to change me another day. Luckily I was able to not paid for the extra day because it was their fault. They definitely need more training.
RICARDO T