Customer Reviews for A&B Storage Kalispell
(U-Haul Neighborhood Dealer)

106 reviews

240 Demersville Rd   Kalispell, MT 59901

(406) 755-2098

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/24/2022 - 5/29/2022: Closed

Services at this Location:

Contact Us

(406) 755-2098

240 Demersville Rd
Kalispell, MT 59901

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/24/2022 - 5/29/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Dennis E. 
Rating:
5.0

This is a great place with very fair pricing. The owners are always so nice.

Jason & Traci P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kevin E. 
Rating:
5.0

I had a unit with this company for years and was always treated like family. Thank you all for everything!

JAMES G.  |  Overall Experience 
Rating:
5.0

Best customer service… great people and facility.

Katie S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve W.  |  Overall Experience 
Rating:
3.0

The pin for the hitch was missing. One of the front tires was completely bald. The employee at this location missed it and whoever handed it off to him missed it as well. We ended up waiting for 4 extra hours for U-Haul to fix the tire before our trip.

JEREMIAH J. 
Rating:
5.0

Storage unit was clean, the lot was fenced in with access via gate with keypad. Jason was very professional and helpful. Good, secure location.

Carol P.  |  Overall Experience 
Rating:
5.0

The owner is great. Easy to communicate with. If you don’t get him immediately he will promptly return your call.

Sergio G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesse J.  |  Overall Experience 
Rating:
5.0

I could not ask for better. I have had storage at the Lower Valley location 2 times now. Jason made me feel very secure in choosing there to store my items. Would gladly be on a waiting list next time if need be. Would not consider anywhere else. Jason has a finally run business. 🤗🎶

Betty D.  |  Overall Experience 
Rating:
5.0

I've used A&B Storage units a few different times, this last time for the last 5yrs or more. I've had great customer service, always felt safe and secure with my items and this location. I will definitely use this facility again if ever moving back to the Flathead Valley. Thanks again Jason B. for always being so kind and helpful. Bee Brewer

BERNICE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert V.  |  Overall Experience 
Rating:
5.0

I have had storage units for a number of years Jason is always available to answer questions . If he doesn't answer his phone he gets back to me in a very timely manner. We highly recommend A & B Storage.

Jan B.  |  Overall Experience 
Rating:
5.0

Great location and well maintained facility.

Bart H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
5.0

Customer did not leave a comment.

Ryan P.  |  Overall Experience 
Rating:
5.0

Great place to secure your belongings. Awesome staff. AAA.

Bob M.  |  Overall Experience 
Rating:
5.0

After a rocky start as to the cancellation of our original contract due to someone deciding we couldn't take the truck to Canada, some heated exchanges with Dylan - and then the decision being made to allow the truck to cross into Canada all went well. Thanks to Dylan for the new arrangement, the truck was clean, rode well, held all our belongings and was easy to drive. Thank to UHaul for making our journey an easy one. We will recommend you to everyone.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
4.0

Unable to apply uhaul employee discount at 24/7 pickup location. Pickup location said they didn't know. Submitted CAF. Location did go out of their way to find vehicle and thank you, five stars.

James B. 
Rating:
5.0

I have rented a unit for the past 2 winters and will rent one again this fall.

Cliff S.  |  Overall Experience 
Rating:
1.0

There was no one present at the location when I showed at the appointed time to pick up the unit I had reserved. Attempts to contact by phone and email failed. I picked up the unit and left, then thru phone contact with the mail uhaul service number was able to complete the contract and pay for the rental.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Diane L.  |  Overall Experience 
Rating:
5.0

Wonderful service! Definitely will recommend

Julie W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

Kurt F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany D. 
Rating:
5.0

I recommend a 5-Star rating. The pricing was more than fair and affordable. without a bunch of add-ons and price gouging. as some storage facilities do. The owner went the second mile in customer service.

Janice P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSICA S.  |  Overall Experience 
Rating:
5.0

Always clean and well lit and safe! Very easy in and out! Staff was able to meet me after hours to let me in to open my unit and sell me a lock etc!

China P.  |  Overall Experience 
Rating:
5.0

See ya in spring

ROGER C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur W. 
Rating:
5.0

Jason was super helpful and quick to respond. Facilities were well maintained and secure.

James K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GENE R. 
Rating:
5.0

Customer did not leave a comment.

Fadi S. 
Rating:
3.0

Only place in Kalispell area to have the truck I needed. The agent was very reachable by phone and responded quickly. But windows and mirrors were very dirty.

James D. 
Rating:
5.0

Customer did not leave a comment.

GARRY P. 
Rating:
5.0

Saved our bacon on a last minute rental. Very great fun for a great experience.

LAWRENCE LEWIS S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Great to work with!

Jim M. 
Rating:
5.0

The owner was great. Happy, kind... despite our being late, and him having to return to the facility out of hours. Great customer service and went the extra mile.

Tasha F. 
Rating:
5.0

Customer did not leave a comment.

Tammie W. 
Rating:
5.0

Customer did not leave a comment.

BEN K. 
Rating:
5.0

Customer did not leave a comment.

Ron W. 
Rating:
5.0

Customer did not leave a comment.

Marcus W. 
Rating:
5.0

Went the extra mile, awesome service

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Chuck H. 
Rating:
5.0

This place and the operator are the only good things I have to say about the "U Haul" experience.

Jim B. 
Rating:
5.0

This place and the owner are superb.

John B. 
Rating:
5.0

Jason was super to work with!

Melinda F.  |  Reservation 
Rating:
4.0

Does the trick.

Richard L.  |  Reservation 
Rating:
5.0

None. It was a great experience!!!

Jarrod S. 
Rating:
4.0

Nice clean facility, management staff very helpful and friendly to work with. I highly recommend this storage facility and also Uhaul dealer.

Douglas S.  |  Reservation 
Rating:
5.0

Jason was vary helpful and friendly

Peter F. 
Rating:
5.0

Jason was very helpful-Thank You !

Laurens W.  |  Reservation 
Rating:
5.0

We dropped off truck at the A&B Storage. Called and left message for the owner Jason at that we did. He called me and let me know everything was checked in. Great service!!!

Todd E. 
Rating:
5.0

Customer did not leave a comment.

Maggie D. 
Rating:
5.0

Jason was very helpful in returning the truck and getting a storage unit. Location was easy and convenient. Thanks.

Bryan N. 
Rating:
5.0

The drop-off location was clean and I had a good experience there.

Jeff D. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
5.0

quick drop off place and painless transaction. Great job

BRIAN C. 
Rating:
5.0

Good people to work with. Flexibie, friendly and responsive.

Tim P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
4.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Jason is very personable and thorough. I always appreciate working with him.

Darryl R. 
Rating:
5.0

Very kind gentlemen named Jason who called me when I realized the U-Haul was late, he was very understanding and welcoming!

Lyndsey C. 
Rating:
5.0

The customer service and was above reproach. The facility was nice, neat, and very clean. I strongly would recommend anyone in this area to use this location.

Mike Y. 
Rating:
5.0

I returned a full unopened package of furniture pad & should get credit for them.

Karen T. 
Rating:
5.0

Easy facility to drop off and pick up. Lots of room to drive around.

Jason B. 
Rating:
5.0

Thank you for your help, and flexibility.

Kimberly S.  |  Overall Experience 
Rating:
5.0

Thanks to Jason for the great service! This could have been a bad day with out his help!

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
5.0

I was surprised at how easy the move in, move out process was! Jason was very friendly, everything well maintained, with gated access...If you have to rent, this is the place!

CAROLYN W.  |  Overall Experience 
Rating:
5.0

Facility was great and customer service was too.

Jared P.  |  Reservation 
Rating:
5.0

Top notch storage! Would recommend to all my friends. Thank you for your service.

Kevin M.  |  Overall Experience 
Rating:
5.0

Affordable and convenient, very nice!

mark k.  |  Overall Experience 
Rating:
5.0

People were easy to work with, facility was secure and clean. I will highly recommend them to others!

Sheryl S.  |  Overall Experience 
Rating:
5.0

Jason was top notch since day 1, very professional and always returned calls in timely manner. They were able to open up another storage unit for me the morning we arrived. Clean and secure facility.

Kevin M.  |  Reservation 
Rating:
5.0

I do have one complaint - I scratched the top of the U-Haul and found out at the end that the top part is NOT insured - my cc was charged for the damage (with no warning as its in the contract)....I wish I had been made aware of this from the get go then I wouldn't have been so mad with the U-Haul company once I dropped it off!!

Eleanor M. 
Rating:
5.0

Jason is professional, responsive, helpful, and kind. Facility is clean and all associated systems functioned as advertised.

TODD L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dalton S. 
Rating:
5.0

Whenever I had a question concerning my storage unit I would email Jason and he replied promptly. I can easily say if Jason was around he had a friendly hello...and truly appreciated my business!

JULIE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon K. 
Rating:
5.0

Jason is awesome, extremely accommodating, a great experience...

Jan B. 
Rating:
5.0

Very easy process, thank you very much!

Bradley J. 
Rating:
5.0

Customer did not leave a comment.

Tracy C. 
Rating:
5.0

Customer did not leave a comment.

laurel P. 
Rating:
3.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Rating:
1.0

Customer did not leave a comment.

CLIFFORD F. 
Rating:
3.0

I'm grateful that we could drop off on a Sunday evening. Easy drop off.

RICHARD S. 
Rating:
3.0

Frustrated with the Uhaul website and overall lack of Uhaul knowing where trucks really are. We were sent to A&B storage by another Uhaul location who said the truck we requested was available there. There was not one there. The guy at A&B was helpful and did what he could to check us out with another truck, but it took a long time because of Uhaul's site he had to use.

Ellen M. 
Rating:
5.0

Customer did not leave a comment.

Ronald V. 
Rating:
5.0

Customer did not leave a comment.

Cynthia W. 
Rating:
5.0

Thanks for all your help J.

David S. 
Rating:
5.0

Everything was perfect. Service was excellent and Jason was friendly and professional. I would highly recommend them.

Karol K. 
Rating:
3.0

Customer did not leave a comment.

jan M. 
Rating:
5.0

Jason was awesome. Friendly, personable, helpful, and was readily available.

Darryl R. 
Rating:
5.0

Customer did not leave a comment.

Trish V. 
Rating:
1.0

Took a long time for someone to come help us.

Ryan B. 
Rating:
4.0

Has nothing to do with this location but requesting that I drive 15 miles to drop off a trailer while there was a dealer at my destination is taking advantage of the customer. I will never ever do that again!!!

Thomas N. 
Rating:
5.0

Very professional. Clean and friendly.

Scott G. 
No reviews have been submitted for this location.

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