Customer Reviews for A&B Storage Kalispell
(U-Haul Neighborhood Dealer)

91 reviews

240 Demersville Rd   Kalispell, MT 59901

(406) 755-2098

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(406) 755-2098

240 Demersville Rd
Kalispell, MT 59901

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great location and well maintained facility.

Bart H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
5.0

Customer did not leave a comment.

Ryan P.  |  Overall Experience 
Rating:
5.0

Great place to secure your belongings. Awesome staff. AAA.

Bob M.  |  Overall Experience 
Rating:
5.0

After a rocky start as to the cancellation of our original contract due to someone deciding we couldn't take the truck to Canada, some heated exchanges with Dylan - and then the decision being made to allow the truck to cross into Canada all went well. Thanks to Dylan for the new arrangement, the truck was clean, rode well, held all our belongings and was easy to drive. Thank to UHaul for making our journey an easy one. We will recommend you to everyone.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
4.0

Unable to apply uhaul employee discount at 24/7 pickup location. Pickup location said they didn't know. Submitted CAF. Location did go out of their way to find vehicle and thank you, five stars.

James B. 
Rating:
5.0

I have rented a unit for the past 2 winters and will rent one again this fall.

Cliff S.  |  Overall Experience 
Rating:
1.0

There was no one present at the location when I showed at the appointed time to pick up the unit I had reserved. Attempts to contact by phone and email failed. I picked up the unit and left, then thru phone contact with the mail uhaul service number was able to complete the contract and pay for the rental.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Diane L.  |  Overall Experience 
Rating:
5.0

Wonderful service! Definitely will recommend

Julie W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

Kurt F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany D. 
Rating:
5.0

I recommend a 5-Star rating. The pricing was more than fair and affordable. without a bunch of add-ons and price gouging. as some storage facilities do. The owner went the second mile in customer service.

Janice P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSICA S.  |  Overall Experience 
Rating:
5.0

Always clean and well lit and safe! Very easy in and out! Staff was able to meet me after hours to let me in to open my unit and sell me a lock etc!

China P.  |  Overall Experience 
Rating:
5.0

See ya in spring

ROGER C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur W. 
Rating:
5.0

Jason was super helpful and quick to respond. Facilities were well maintained and secure.

James K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GENE R. 
Rating:
5.0

Customer did not leave a comment.

Fadi S. 
Rating:
3.0

Only place in Kalispell area to have the truck I needed. The agent was very reachable by phone and responded quickly. But windows and mirrors were very dirty.

James D. 
Rating:
5.0

Customer did not leave a comment.

GARRY P. 
Rating:
5.0

Saved our bacon on a last minute rental. Very great fun for a great experience.

LAWRENCE LEWIS S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Great to work with!

Jim M. 
Rating:
5.0

The owner was great. Happy, kind... despite our being late, and him having to return to the facility out of hours. Great customer service and went the extra mile.

Tasha F. 
Rating:
5.0

Customer did not leave a comment.

Tammie W. 
Rating:
5.0

Customer did not leave a comment.

BEN K. 
Rating:
5.0

Customer did not leave a comment.

Ron W. 
Rating:
5.0

Customer did not leave a comment.

Marcus W. 
Rating:
5.0

Went the extra mile, awesome service

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Chuck H. 
Rating:
5.0

This place and the operator are the only good things I have to say about the "U Haul" experience.

Jim B. 
Rating:
5.0

This place and the owner are superb.

John B. 
Rating:
5.0

Jason was super to work with!

Melinda F.  |  Reservation 
Rating:
5.0

None. It was a great experience!!!

Jarrod S. 
Rating:
4.0

Nice clean facility, management staff very helpful and friendly to work with. I highly recommend this storage facility and also Uhaul dealer.

Douglas S.  |  Reservation 
Rating:
5.0

Jason was vary helpful and friendly

Peter F. 
Rating:
5.0

Jason was very helpful-Thank You !

Laurens W.  |  Reservation 
Rating:
5.0

We dropped off truck at the A&B Storage. Called and left message for the owner Jason at that we did. He called me and let me know everything was checked in. Great service!!!

Todd E. 
Rating:
5.0

Customer did not leave a comment.

Maggie D. 
Rating:
5.0

Jason was very helpful in returning the truck and getting a storage unit. Location was easy and convenient. Thanks.

Bryan N. 
Rating:
5.0

The drop-off location was clean and I had a good experience there.

Jeff D. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
5.0

quick drop off place and painless transaction. Great job

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
4.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Jason is very personable and thorough. I always appreciate working with him.

Darryl R. 
Rating:
5.0

Very kind gentlemen named Jason who called me when I realized the U-Haul was late, he was very understanding and welcoming!

Lyndsey C. 
Rating:
5.0

The customer service and was above reproach. The facility was nice, neat, and very clean. I strongly would recommend anyone in this area to use this location.

Mike Y. 
Rating:
5.0

I returned a full unopened package of furniture pad & should get credit for them.

Karen T. 
Rating:
5.0

Easy facility to drop off and pick up. Lots of room to drive around.

Jason B. 
Rating:
5.0

Thanks to Jason for the great service! This could have been a bad day with out his help!

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
5.0

I do have one complaint - I scratched the top of the U-Haul and found out at the end that the top part is NOT insured - my cc was charged for the damage (with no warning as its in the contract)....I wish I had been made aware of this from the get go then I wouldn't have been so mad with the U-Haul company once I dropped it off!!

Eleanor M. 
Rating:
5.0

Customer did not leave a comment.

Dalton S. 
Rating:
5.0

Customer did not leave a comment.

Shannon K. 
Rating:
5.0

Jason is awesome, extremely accommodating, a great experience...

Jan B. 
Rating:
5.0

Very easy process, thank you very much!

Bradley J. 
Rating:
5.0

Customer did not leave a comment.

Tracy C. 
Rating:
5.0

Customer did not leave a comment.

laurel P. 
Rating:
3.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Rating:
1.0

Customer did not leave a comment.

CLIFFORD F. 
Rating:
3.0

I'm grateful that we could drop off on a Sunday evening. Easy drop off.

RICHARD S. 
Rating:
3.0

Frustrated with the Uhaul website and overall lack of Uhaul knowing where trucks really are. We were sent to A&B storage by another Uhaul location who said the truck we requested was available there. There was not one there. The guy at A&B was helpful and did what he could to check us out with another truck, but it took a long time because of Uhaul's site he had to use.

Ellen M. 
Rating:
5.0

Customer did not leave a comment.

Ronald V. 
Rating:
5.0

Customer did not leave a comment.

Cynthia W. 
Rating:
5.0

Thanks for all your help J.

David S. 
Rating:
5.0

Everything was perfect. Service was excellent and Jason was friendly and professional. I would highly recommend them.

Karol K. 
Rating:
3.0

Customer did not leave a comment.

jan M. 
Rating:
5.0

Jason was awesome. Friendly, personable, helpful, and was readily available.

Darryl R. 
Rating:
5.0

Customer did not leave a comment.

Trish V. 
Rating:
1.0

Took a long time for someone to come help us.

Ryan B. 
Rating:
4.0

Has nothing to do with this location but requesting that I drive 15 miles to drop off a trailer while there was a dealer at my destination is taking advantage of the customer. I will never ever do that again!!!

Thomas N. 
Rating:
5.0

Very professional. Clean and friendly.

Scott G. 
Rating:
2.0

The truck I rented was in very poor condition. The representative did not walk around and check the equipment with me. When I asked about the existing damage to the truck, he stated that it had already been documented. This is the third uhaul I have rented and by far the worst condition. When I dropped off the vehicle, the representative was even shocked at the poor condition of the vehicle.

No reviews have been submitted for this location.

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