Customer Reviews for ABC Auto Boat & RV Storage Inc
(U-Haul Neighborhood Dealer)

2,511 reviews

1616 SE Van Skiver Rd   Port Orchard, WA 98367
(Bethel Road and Van Skiver DO NOT BLOCK GATE)

(360) 876-9222

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 876-9222

1616 SE Van Skiver Rd
Port Orchard, WA 98367
(Bethel Road and Van Skiver DO NOT BLOCK GATE)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Cameron P. 
Rating:
5.0

Customer did not leave a comment.

JESSE G. 
Rating:
5.0

Clone Chuck- and give him a raise if you haven't already!

KATHY K. 
Rating:
5.0

Customer did not leave a comment.

XINDA M. 
Rating:
5.0

I received excellent customer service and support at ABC Auto Boat & RV Storage Inc. The person helping us was wonderful, friendly, and helpful and the equipment was in great condition!!

LISA B. 
Rating:
5.0

The staff was very friendly and helpful. Had everything we needed I'm hand and ready to go!

MATTHEW W. 
Rating:
5.0

Customer did not leave a comment.

DARLA K. 
Rating:
5.0

Customer did not leave a comment.

TERI D. 
Rating:
5.0

Customer did not leave a comment.

LEIGH P. 
Rating:
5.0

Customer did not leave a comment.

LORI J. 
Rating:
5.0

Customer did not leave a comment.

Janel M. 
Rating:
5.0

Customer did not leave a comment.

TITUS W. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY D. 
Rating:
5.0

Beyond excellent in all categories. A rare, but wonderful experience.

JEFFREY H. 
Rating:
5.0

The agent had the truck warmed up and waiting for us, and he was very helpful and pleasant. It was below freezing at the time, and everything was covered in snow, so the warm truck was really appreciated. Thank you!

JASON M. 
Rating:
5.0

Customer did not leave a comment.

HOPE M. 
Rating:
5.0

I dont think there could possibly be any improvement. It was a fantastic experience during a stressful time. Chuck at ABC worked with us to meet our needs and was kind and had a great sense of humor. It was a joy. Thsnk you!!

LYNETTE JERILYN M. 
Rating:
5.0

Always very good service at this location. The man who runs it is very efficient and helpful, and a very pleasant, kind person.

YVONNE B. 
Rating:
5.0

Chuck is awesome

MICHAEL JAMES K. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

The man at the counter is a valued employee. He was down to earth, trustworthy and honest.

JOSE Z. 
Rating:
5.0

Customer did not leave a comment.

BRUCE Y. 
Rating:
5.0

Great customer service! In and out very quickly and was given all the necessary information to help make the experience safe. Great job!

Don B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL JOHN L. 
Rating:
5.0

Customer service was very helpful. And friendly.

LYNDA SUSAN W. 
Rating:
5.0

Absolutely the very best experience I have ever had with renting any sort of car, truck or equipment. Not only did they have what I needed in stock and ready to go, but the service was fast and friendly. Highly recommend renting from them to anyone.

DANIELLE K. 
Rating:
5.0

Fantastic experience!

PAUL T. 
Rating:
4.0

Everything about the truck was great except the roof leaks a lil bit behind the passenger seat

DAVID H. 
Rating:
5.0

Customer service is over the top, very friendly, very welcoming. I've rented from this location twice now, and will continue to whenever I move again, and will definitely recommend to friends and family.

JENNIFER M. 
Rating:
5.0

Always great service here. A pleasure to deal with.

RAYMOND G. 
Rating:
5.0

Great customer service! A pleasure doing business with these folks.

RAYMOND G. 
Rating:
5.0

Just have an awesome personality like Chuck Kelly at every location!

KEITH B. 
Rating:
5.0

I highly recommend this to friends or anyone mentioning that they need a UHaul. I took a few of their business cards to pass on to friends. It was a pleasure doing business with them! Thank you!! 👍👍👍

Diana P. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
5.0

Experience was great no improvement needed

MILLARD G. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

SCOTT R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
5.0

Make sure the garbage is taken out of vehicle. Masks ect..

JOLYNN J. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

GARY K. 
Rating:
5.0

Customer did not leave a comment.

JOHN MURRAY P. 
Rating:
5.0

Customer did not leave a comment.

ANGELO H. 
Rating:
5.0

Chuck was great. We were somewhat late returning our truck, but he asked no questions and just told us we were all set. He also wished us a good day. Thanks Chuck.

Tom M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHINE L. 
Rating:
4.0

I had a issue with putting gas in my truck from uhaul so I called the uhaul number to let them know the lady who answered my call was very rude!! With little to no help. I paid a lot of money to one way from Washington to Arizona and feel like they did not deserve the amount I was charged. Horrible customer service. I will definitely not recommend anyone to use uhaul again!!! This had nothing to do with this location but has to do with uhaul overall!!! I don't recommend using them

KYLER M. 
Rating:
5.0

Very friendly. Even opened up a few minutes early so I would not have to wait.

KENNETH J. 
Rating:
5.0

Make sure to get your prostate check up

TIMOTHY EUGENE S. 
Rating:
5.0

Customer did not leave a comment.

JIMMY DWAYNE S. 
Rating:
5.0

I rented the truck for a stressful (aren't they all) move. The rental process was so easy, staff were so friendly and helpful, and even though I was scared at first to drive the truck…it was so easy to drive and handle, and the low deck made loading it almost effortless. I returned it a second before 5:00, and all I had to do was drop the key into the slot. UHaul rentals made easy! Thank you!!

LORRAINE O. 
Rating:
5.0

I am always amazed with the great service I receive from Chuck at this location.

TONYA M. 
Rating:
5.0

Customer did not leave a comment.

SARA B. 
Rating:
5.0

Great location, flexible, helpful, affordable, friendly, and pleasant experience. The process was easy and we would recommend this location.

KIMBERLY H. 
Rating:
5.0

Customer did not leave a comment.

SEBASTIAN K. 
Rating:
5.0

Customer did not leave a comment.

DONALD P. 
Rating:
5.0

Chuck was amazing! I couldn't ask for better customer service. I will rent here in the future even if I have to go out of my way to use this location. Thanks Chuck!!

CASEY M. 
Rating:
5.0

Fantastic customer service. Friendly, caring and compassionate. Chuck was absolutely amazing. I have never experienced such fantastic customer service at any other uhaul location. Thank you!

PAMELA S. 
Rating:
5.0

Nothing ... it was exceptional.

Matthew A. 
Rating:
5.0

Not a thing. Quick easy service. Couldn't ask for better.

LOUIS W. 
Rating:
5.0

They are so friendly and always seem so glad to see you. Love going to this U-Haul location

DEBORAH T. 
Rating:
5.0

Customer did not leave a comment.

JESSICA Q. 
Rating:
5.0

Truck was a little load sounded like a belt issue. But the customer service at this location was great and will come back here again if we need a truck again

HEATHER H. 
Rating:
5.0

Absolutely great experience!

LOWELL Y. 
Rating:
5.0

Customer did not leave a comment.

LUIS MENDIOLA C. 
Rating:
5.0

Customer did not leave a comment.

RYAN R. 
Rating:
5.0

Customer did not leave a comment.

GLENN G. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Top notch service! The vehicles are always nice and clean. No complaints.

ELOISA L. 
Rating:
5.0

they did a great job! they met me at the door and were super friendly and efficient. Great location and customer service :) thank you!

Gary D. 
Rating:
5.0

Exceptional service and customer appreciation. Will book here again when we buy a house and move (again). U-Haul has had our business in at least 4 states and always a good experience. The only way to roll for us.

Lorraine T. 
Rating:
5.0

Customer service was great, attendant was friendly and very responsive to my questions and concerns. Will definitely check with them before going anywhere else!

MICHAEL D. 
Rating:
5.0

Excellent experience

GARY W. 
Rating:
5.0

Everything went very well

BRIAN S. 
Rating:
5.0

Nothing! Chuck at ABC Storage is always great to deal with! Always energetic and happy to see anyone who walks through his doors!! Best place in Kitsap County or anywhere else to rent a Uhaul!

Jeremiah M. 
Rating:
5.0

The guy on shift 16oct21 was exttemely helpful, friendly and peofessional. Deserves a raise.

NOLAN K. 
Rating:
5.0

Fantastic customer experience. Very friendly and helpful.

CHERI MARIE T. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

My rental truck had a bad leak in the attic area . It got our belongings soaking wet. Chuck said he would put in a work order to have it fixed. I have been renting from Chuck at ABC for 10+ years I will always rent from them. I always have my friends and family rent from them too.

TONYA M. 
Rating:
5.0

Huge thanks to Chuck for being such a nice and pleasant person to work with! He was extremely helpful and respectful. Thanks again.

Deanna L. 
Rating:
5.0

Customer did not leave a comment.

DONN N. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

Customer did not leave a comment.

GREGORY L. 
Rating:
5.0

Absolutely nothing. This is my new go to U-Haul site in Port Orchard, WA. The owner/staff is so professional and very cool with suggestions.

DAVID ALLEN R. 
Rating:
5.0

The ladies at the pnw call center are rude and lazy. Put me on hold for 40 min. Then hung up. So I called back and the phones where shut off

CHRISTOPHER J. 
Rating:
5.0

Customer did not leave a comment.

PAIGE K. 
Rating:
5.0

No improvements necessary. Chuck runs a solid operation

STEVEN PHILIP P. 
Rating:
5.0

Customer did not leave a comment.

KENNETH F. 
Rating:
5.0

Customer did not leave a comment.

DON R. 
Rating:
5.0

Super friendly customer service!

MEGAN W. 
Rating:
5.0

Customer did not leave a comment.

HOPE M. 
Rating:
5.0

Friendly, fast, great service, clean vehicle.

ANDREW B. 
Rating:
5.0

Excellent customer service and we're happy with the condition of the van. Very clean!

ELOISA L. 
Rating:
5.0

Customer did not leave a comment.

Melisande M. 
Rating:
5.0

This location is run extremely well and very professional.

TONY S. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Chuck Kelly is very professional and personable.

FRANCOIS Z. 
Rating:
5.0

Great service! Thanks again

MAGGIE B. 
Rating:
5.0

Customer did not leave a comment.

JULIETTE L. 
No reviews have been submitted for this location.

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