Customer did not leave a comment.
Robert A.
Customer Reviews for ABC Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
just do what you doing everything is great
RANDOLPH H.There were other places we passed on the way to this sight that had trailers available that did not show up. They just switched owners and there was some confusion at first about whether they even still rented. But after that things went smoothly
Angela G.NOTHING!! ..... I FIRED YOU! ..... and IMMEDIATELY HIRED PENESKE
michael W.Made life easy
Jonathan L.Right light on trailer not working.
Edward K.I recommend making Saturday rentals available since this location is open 7 days a week.
sabrina S.a variety with pickup trucks.
melvin W.Great customer service
louester W.Keep doin what u doin......
jaunita F.The only issue we had is, we rented the truck Friday and with this heat and rain, we were unable to return the truck right back as the 23 hours required. We contacted uhaul, as expected, but uhaul didn't help.
HOLLIE T.Checking in was a breeze! The service was great and everyone was very friendly and professional. The drop off location was very convenient. Well done!
Wesley C.the online reservation was horrible and did not work. The owner had to cancel the reservation and just rent direct. Uhaul customers service was horrible also
JOHN L.Everything was just fine
randy J.Great customer service!
Edward K.Bring down the price
PAMELA C.Easy to obtain, easy to drive 15 foot truck.
Michael C.I can't imagine what you can improve. The people were kind, courteous, professional, quick were able to accommodate any request that I had along with answering any questions including directions-to-main roads + routes to my next destination.
Fitimiah D.Everything went smooth Nice people
Dean D.Great service great staff. Could not improve on super service.
Frank W.The drop off location was in a gas station the representative was extremely pleasant and professional; however, my only recommendation would be to provide the rep with an actual U-Haul facility with the proper internet connection.
Cynthia W.The only thing that I noticed was that your information was left on table where anyone could just pick it up and have address and name.
RICHARD T.faster service. attendant slow did not seem sure of exactly how to proceed. may have been new to uhaul
walter M.Great friendly service. Would recommend to anyone looking for a truck or trailer.
Edward S.All I had to do was drop the key off on a Sunday but the Sunoco person working was nice and helpful.
SHERRY H.I love the efficient of the company I hope they keep good work up.
celia R.It would be nice if the location had moving supplies to purchase. Overall a pleasant, trouble-free experience.
Jack M.The headlight was damaged but the representative took care of it.
louise G.I was there at 10 am and for about hour was not able to get the vehicle. I had issues with the website during pickup. Tried to chat with a live rep who wouldnt respond and I continuously had to chat in. Online it said my picture couldnt be used and there was no way for me to get past it. Then it added safe move after I declined it spent 20 minutes waiting for customer service on the phone and called from another phone. Was on 2 phones waiting to get assistance. Then the code provided for the lock was incorrect. I called the Field manager over 4x and went into the store location so they could called uhual manager. Neither of them answered the phone. Called customer service back and confirmed the code and they told me I had to wait to hear from the field manager. It was 100 degrees out and we were outside the entire time to get it to work. I paid these movers by the hour and had to pay more money because it took until 11:15 to get the truck. The field manager texted me another code to use, which worked. So the incorrect lock was placed on the vehicle. Then i was suppose to drop the vehicle off in lake city but it wouldnt provide any locations. So I had to drive to another city for drop off and had to pay more money for gas because in lake city the correct amount was already in there. I should get a discount for this horrible service. This is the second bad experience with you people. I definitely wont use you guys next time.
Fantashia H.I never received my deposit back after turning in the uhaul on time and staying under my mileage
clifford L.great rental experience
cleveland W.Everything was great.
larry D.Nothing thank you for being so nice to me. My moving with the uhaul was fantastic I would recommend for people to use a uhaul truck to move with.
miriam H.Mark was very friendly and helpful.
timothy S.The 5x8 foot trailer pulled like a champ, great trailer, Thanks.!
Eddie K.Friendly courteous service.
STEVEN R.Very nice and helpful attendant to deal with!
Mike H.This location was excellent. The man in charge of the rentals was very helpful and showed me exactly what extra pieces I needed to add to my truck in order for the trailer to be hitched up and work properly. I definitely would use them again.
ANNETTE W.I don't have no bad comment this is my second time with you guys and everything is excellent.
DONQUAVOUS P.Everything went smoothly no hassle no wait.
arlene J.Everything was Excellent
DONQUAVOUS P.1st truck, hose bust, less than 30minutes
Christina E.