Customer Reviews for Acadiana Stor N Lock of Slidell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Acadiana Stor N Lock of Slidell

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Bethann A. on

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Matthew K. on

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The truck had trouble shifting at one point but then didn't do it again.... the drop off process would be great if the location was in a place that had cellular service.

Lindsey C. on

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Tommy O. on

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Emile S. on

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FARREN S. on

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Bob F. on

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Christopher H. on

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Thoroughly checked that trailer was hitched properly and all lights worked. I had to change the wiring harness on my car - parts dealer was across the street.

Josue O. on

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Perry S. on

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The attendant was very helpful and kind .

Phyllis S. on

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Alonda S. on

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I have no complaints. Ms. Rosa was very helpful.

Robert Thomas A. on

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I loved the service here. The people were nice and professional. The office was very spacious and neat. The truck took only a few minutes (probably less) to pick up and drop off. 5 stars

Ken L. on

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Trucks were much better then ever expected. Clean, great AC, radio, cruise control and run the speed limit with a load. They were Great!! People in Slidell and Waveland were friendly, professional and helpful.

james C. on

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Mister F. on

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Was told I could return the truck by end of day by pickup location; my contract read 4pm but I went by the employee word. At 530 pm I was called by pickup location asking where truck was, explained I was unpacking and told I could return by midnight. Employee was real polight and explained it was due by 4 but no worries just have it in by 8am. I hung up and unpacked. While doing so I recaieved a voicemail by same employee apologizing and saying if I didn’t return immediately I would be charged additional day, so when I returned truck, listened to voicemail I was irritated. Next day I have a $47 charge for additional day, not at all pleased with the back and forth.

Katrina D. on

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Have the drop off location be the one reserved.

Mieko J. on

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her selection was small, she should have more units available

Fredrick C. on

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ROBERT R. on

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Although we had an appointment to pick up our truck we had to wait quite a while. The pick up ordeal lasted about 45 minutes and was excruciatingly tedious. The drop off experience was equally painful. There was a small scratch when we dropped off the truck, which we pointed out. And now, over two weeks later, still no one can tell me when or if my card will be charged for the original rental or the insurnace claim. Will not rent from here again.

Aaron I. on

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Customer Service was Awesome no long wait she was Nice Friendly outgoing in had a great personality and had alot of patients

wendell B. on

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service agent was great

FREDRICK LEWIS C. on

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Antonique J. on

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Dallas G. on

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JUSTIN B. on

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We were given a trunk, had it loaded, and then we received a call asking for the truck to be returned. The receptionist said that she gave us the wrong truck. This took over 2 hours out of our packing time, we were not given a discount or additional time. When we returned the truck, the original truck was there (we were told it was a one way truck).

Larry H. on

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Attendant was very helpful, checked unit out and did the hookups. Good job.

Douglas S. on

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Timothy D. on

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steve E. on

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Great service on short notice. Roxsanne was awersome!

Sharonda H. on

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Sunda M. on

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