Customer Reviews for Accel Automotive LLC
(U-Haul Neighborhood Dealer)

26 reviews

515 Locust Ave   Oconto Falls, WI 54154

(920) 846-0504

Location Hours

  • Monday - Friday:
    8 am - 12:30 pm / 1:30 pm - 5 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 6/29/2022 - 7/5/2022: Closed

Services at this Location:

Contact Us

(920) 846-0504

515 Locust Ave
Oconto Falls, WI 54154

Services at this Location:

Location Hours

  • Monday - Friday:
    8 am - 12:30 pm / 1:30 pm - 5 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 6/29/2022 - 7/5/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Bobbi H. 
Rating:
3.0

Customer did not leave a comment.

Kirk C. 
Rating:
5.0

Great rental experience!! Accel Automotive is an outstanding business and a great representative of the UHaul brand. Always my "go to" for rentals!!

KEITH L. 
Rating:
4.0

Awful lots of hoops to jump thru to get the actual remtal

STEVEN F. 
Rating:
5.0

John came out and helped me hook up the trailer. Also made sure that the sliding door was opening properly in the cold winter weather. Very thorough detailing loading procedures. Very helpful in all aspects.

LLOYD G. 
Rating:
5.0

Customer did not leave a comment.

Jayne P. 
Rating:
5.0

Customer did not leave a comment.

JARED B. 
Rating:
1.0

I reserved a uhaul for sturgeon bay. 2 days before I left I noticed the time and pickup location changed to green bay. Neither were communicated communicated me and neither the time or location worked for me. Upon calling, the nearest one for an earlier time was Oconto Falls. That's over an hour away. I should not have been allowed to reserve something in Sturgeon Bay if you don't have trucks in Sturgeon Bay. Upon arriving in Oconto Falls, no one was there at the time of pick up. We waiting 45 minutes before getting the key. I was also charged for milage from Oconto Falls to Sturgeon Bay, which is unacceptable. Upon returning, the app to take a picture of things was not working and there was no drop box, just a mail box. The fuel was at a quarter tank when I picked it up even though it said on my account when I returned it that it needed to be at half a tank because that's what it supposedly was left at.

Katrina W. 
Rating:
5.0

Customer did not leave a comment.

JONATHON L. 
Rating:
1.0

Show up at 8:30 a.m to drop off the car hauler and it was not open. Business hours 8-5pm no answer all day. Had to make a trip the next day to take pictures to show I drop off the day before. Saturday 8-12 and was not open.

Thomas G. 
Rating:
5.0

Great service, very well trained, two thumbs up!!!

RONALD O. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

KYLE L. 
Rating:
5.0

Sales rep was absolutely excellent at Accel Automotive LLC

John Z. 
Rating:
5.0

The computer was very slow but the customer service made up for ir! The service man was kind. Thank you Dawn Thomas

DAWN T. 
Rating:
5.0

Very friendly and helpful

Patricia W. 
Rating:
5.0

Customer did not leave a comment.

Patricia W. 
Rating:
5.0

Customer did not leave a comment.

Shane S. 
Rating:
5.0

John the proprietor of this location is always courteous and friendly. Extremely helpful. An asset to the U-Haul brand.

Keith L. 
Rating:
5.0

Cannot understand $35 cleaning charge,I feel the unit was returned cleaner than when I picked it up.

Brad G. 
Rating:
5.0

Customer did not leave a comment.

Keith L. 
Rating:
1.0

Hire compadent people. Not idiot ones.

Kathleen K. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Gary V. 
Rating:
4.0

System needs some work. They had a hard time for the system to download the correct information that was already in the system!

kieth K. 
Rating:
3.0

The manager didn't know I was coming. Took a half hour to do the paper work. Took 15 minutes to dig the trailer out of the snow and get it hooked up to my truck.

Paul J. 
No reviews have been submitted for this location.

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