Rubber fender securing mechanism was broken. Everything else worked perfectly
Rueben B
Customer Reviews for Access Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Love my friends at Access Self Storage. Super helpful and supportive. Will miss you guys!
ASHLEY RWonderful service and very easy to work with. I will continue to rent from them when needed.
SARAH NGreat friendly staff. Very accommodating
MICHAEL PProbably the best UHaul location I’ve ever used. Will try to prioritize this one for future U-haul needs. Staff was extremely friendly, helpful, and helped me save a bit of money on my rental.
Brian HExcellent staff, knowledgeable and helpful.
RICHARD SGeorge and Ron are the BEST. Super friendly and helpful. Uhaul is a great company and this is definitely the location to go to for all your moving needs. These guys made my day.
Paulette WGreat customer service and wonderful staff. Very friendly and knowlegable. Easy to deal with and was able to change accomodations. Would recommend them - they need 10 stars not 5.
Kimble MThe whole process was easy and everyone was so nice!
Mellisa HStaff were very friendly and helpful. We dropped the trailer after hours so unfortunately we had to use whatever rock we could find to place the tongue on. That may make it more difficult for staff to lift it from a lower position. I would suggest maybe a few blocks out front to help ease lifting that tongue from such a low position for the staff. This location was great!
Rachel CProfessional customer service and passionate connection with everyone the comes to seek help. Thanks again.
sammy nTop rated friendly service. Don't change a thing.
Gary CIm at repeat customer, Excellent service at this location
PATRICIA LOverall a very good experience. All of the U-Haul employees I interacted with were friendly and efficient. The store and equipment were clean. The process went smoothly from start to finish
Brian BCustomer service was excellent
Jorge PI appreciate the friendliness of the staff and that they allow the use of a dolly at no additional charge. I would definitely use their services again and highly recommend this U-Haul location. God bless!
DEBORAH PI needed a better understanding of drop off point in a strange city
BRUCE MThanks for an easy, pleasant experience!
Mark MI only had truck for one day and was charged 2 and I put gas in it and I was still charged an additional 28.00 on my card I have left messages but have not gotten a returned phone call.
rebecca RAlso - particularly helpful staff.
Hugh LVery friendly and helpful
Regina HVery clean truck. Staff was very courteous.
Joseph MThis is the only place I rent Uhauls. Super nice, professional, and quick! Excellent service every time.
GORAN TLeft there after hours.
Jeryl DI drop it off Thursday about 2:pm
Steve JClean efficient Very easy
TIMOTHY RHelpful, courteous, and well stocked. I’ll be back to this location for my rental needs.
Gregory MGreat people!!
Joan PExtremely helpful Staff Met me outside which I thought was nice Highly recommended 3rd time using this location
ANTHONY CThe cost is rising exponentially with each move. It went from $450 to now it’s $3100. It’s become unaffordable.
Adam DThey are great!!
RANDY WNa
DANNY SI came across this UHAUL location on google map after searching for truck rentals. The Sales reps were quite accomodating to all my needs when renting a vehicle in order to pickup some belongings from freight location. I highly recommend this location to rent a vehicle.
Freeman LWas a very easy drop off at that location. The gentleman I spoke with was extremely pleasant and helpful .
Judy WThe only gripe I have is that this location charged me $90 for gas even though I filled the tank to full before drop-off. I don't believe the attendant inspected the vehicle after I returned it. I received an email receipt minutes after dropping off the vehicle.
Shanna MEverything was great
Boyce SThe whole team was awesome!!!
stacey jRadio didn’t work. Cup holders broken. AC vents broken.
Matthew SAll the guys were super helpful!!
Addie AThis location was absolutely awesome and the staff was beyond professional!! However my card had an unauthorized usage at a Phoenix,AZ Uhaul dealership for $64.15
William MWow! Customer service was excellent! Employees were kind and so helpful!!
Charlotte WWe have used this location multiple times. Always a positive experience.
John RThis is my new go to spot for Uhaul rentals, Thanks!
Cassandra WEveryone was very friendly, welcoming, and could hold a great conversation! Very relatable folks and willing to help you out!
Juwan WThey were the nicest people.
sharon sVery friendly and very accommodating
Tom SWe had good Experience with Mr George in the past and also the from ladies were easy to work with...very very good location and staff!!
BABATOLA OSuper fast and easy.
Sheila PThe drop off was fine. The condition of the trailer in traveling was not good.
Robert C