Great pickup location very helpful.
Wallace F
Customer Reviews for Access Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff at access Self Storage provided nothing but professional services during my U-Haul rental needs. I would like to thank you all again.
Eric LFriendly and knowledgeable staff. Always a pleasure.
MICHAEL LProfessionalism,they were talking about customers like they were below them,my daughter was one of them. Charged me one price and I signed the agreement then sent me an email with a higher price. Tire pressure light was on the vehicle and it was dirty inside.
Laurie SGreat experience
Joseph TGreat people in Kernersville.
John EBoth the lady and the gentleman working when I picked up my rental were very nice and helpful. Returning was a breeze. I pulled in and they unhooked me. I highly recommend this location.
Lisa BWe love renting here because they are so friendly and helpful
LESLIE PGreat staff
SHEMAQUA MEasy check out and check in.
Stephen JGreat experience and the team that assisted me was awesome. Thanks
MICHAEL LThe staff was great to work with. The facility was easy to navigate which was important to me as this was my first time with a trailer attached to my vehicle
Drew D10 out of 10!
Cameron SRepresentative were courteous and professional. Answered all my questions and concerns.
MICHAEL LAttendant was very friendly and quick. Very streamline!
mike sCustomer service was awesome. I knew as soon as I saw the prayer wall I was in the right place! Thank you
Omar CI always use this location, the staff is friendly and very helpful.
Gerald GRubber fender securing mechanism was broken. Everything else worked perfectly
Rueben BLove my friends at Access Self Storage. Super helpful and supportive. Will miss you guys!
ASHLEY RWonderful service and very easy to work with. I will continue to rent from them when needed.
SARAH NGreat friendly staff. Very accommodating
MICHAEL PProbably the best UHaul location I’ve ever used. Will try to prioritize this one for future U-haul needs. Staff was extremely friendly, helpful, and helped me save a bit of money on my rental.
Brian HExcellent staff, knowledgeable and helpful.
RICHARD SGeorge and Ron are the BEST. Super friendly and helpful. Uhaul is a great company and this is definitely the location to go to for all your moving needs. These guys made my day.
Paulette WGreat customer service and wonderful staff. Very friendly and knowlegable. Easy to deal with and was able to change accomodations. Would recommend them - they need 10 stars not 5.
Kimble MThe whole process was easy and everyone was so nice!
Mellisa HStaff were very friendly and helpful. We dropped the trailer after hours so unfortunately we had to use whatever rock we could find to place the tongue on. That may make it more difficult for staff to lift it from a lower position. I would suggest maybe a few blocks out front to help ease lifting that tongue from such a low position for the staff. This location was great!
Rachel CProfessional customer service and passionate connection with everyone the comes to seek help. Thanks again.
sammy nTop rated friendly service. Don't change a thing.
Gary CIm at repeat customer, Excellent service at this location
PATRICIA LOverall a very good experience. All of the U-Haul employees I interacted with were friendly and efficient. The store and equipment were clean. The process went smoothly from start to finish
Brian BCustomer service was excellent
Jorge PI appreciate the friendliness of the staff and that they allow the use of a dolly at no additional charge. I would definitely use their services again and highly recommend this U-Haul location. God bless!
DEBORAH PI needed a better understanding of drop off point in a strange city
BRUCE MThanks for an easy, pleasant experience!
Mark MI only had truck for one day and was charged 2 and I put gas in it and I was still charged an additional 28.00 on my card I have left messages but have not gotten a returned phone call.
rebecca RAlso - particularly helpful staff.
Hugh LVery friendly and helpful
Regina HVery clean truck. Staff was very courteous.
Joseph MThis is the only place I rent Uhauls. Super nice, professional, and quick! Excellent service every time.
GORAN TLeft there after hours.
Jeryl DI drop it off Thursday about 2:pm
Steve JClean efficient Very easy
TIMOTHY RHelpful, courteous, and well stocked. I’ll be back to this location for my rental needs.
Gregory MGreat people!!
Joan PExtremely helpful Staff Met me outside which I thought was nice Highly recommended 3rd time using this location
ANTHONY C