Customer Reviews for Accokeek Gas & Go
(U-Haul Neighborhood Dealer)

770 reviews

201 Bryan Point Rd   Accokeek, MD 20607

(301) 203-0127

Office Hours

  • Mon-Sat: 7 am–6:30 pm
  • Sun: 8 am–6:30 pm

Services at this Location:

Contact Us

(301) 203-0127

201 Bryan Point Rd
Accokeek, MD 20607

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–6:30 pm
  • Sun: 8 am–6:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Amado D 
Rating:
4.0

Even through the personnel came out to assist the return, I was not happy that personnel had me put more gas in the truck than what was there when picked up. The truck didn’t have a full tank of gas when I picked it up, but it has a full tank now. Other than the that incident the return was fast and easy.

Veronica R 
Rating:
5.0

Customer did not leave a comment.

Crystal C 
Rating:
5.0

Customer did not leave a comment.

Roderick A 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn K 
Rating:
5.0

Customer service was excellent! This will definitely be the U-Haul I use moving forward. Everything was definitely at a pace I’d recommend to anyone in my area!!!

KEEYON R 
Rating:
3.0

Cleaner vehicle, better location, better vehicle

Davonya B 
Rating:
5.0

The Accokeek Gas & Go is a great family business. They have been in the community for so many years and the family is so pleasant and helpful every time I go in to rent a u-haul and I've done it at least 3 times a year. Thanks.,

Regina B 
Rating:
5.0

Customer service at this location has always been positive and willing to assist me with all of my rental needs. I would highly recommend using this location for your U-Haul rentals.

Elizabeth R 
Rating:
5.0

Great rental experience!

Sean G 
Rating:
4.0

Customer did not leave a comment.

LOIS V 
Rating:
5.0

Friendly staff, quick and efficient service. Thanks!

Joshua S 
Rating:
5.0

Customer did not leave a comment.

Francis T 
Rating:
4.0

Customer did not leave a comment.

RHONDA M 
Rating:
4.0

Customer did not leave a comment.

Karen S 
Rating:
5.0

Customer did not leave a comment.

Deborah W 
Rating:
5.0

Customer did not leave a comment.

Charles T 
Rating:
5.0

The entire experience is GREAT!

johnsie c 
Rating:
3.0

Customer did not leave a comment.

CHRISTINE W 
Rating:
5.0

Customer did not leave a comment.

Diana A 
Rating:
5.0

Customer did not leave a comment.

Christopher C 
Rating:
5.0

Easy transaction staff friendly

Keisha C 
Rating:
5.0

Refreshingly pleasant and extremely helpful.

Andrew M 
Rating:
5.0

Customer did not leave a comment.

Daniel G 
Rating:
5.0

Nothing, the gentleman that assisted me was kind, knowledgeable and positive

John E 
Rating:
5.0

Customer did not leave a comment.

JUAN G 
Rating:
4.0

Customer did not leave a comment.

James A 
Rating:
4.0

Customer did not leave a comment.

James A 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
2.0

I recommend better customer service.

FLOYD C 
Rating:
1.0

I was overcharged for the Uhaul. a receipt was sent to me with correct amount but more was takining out of my account.

Melissa B 
Rating:
1.0

I rented ONE truck and dropped it off this morning. Now, I keep getting texts, emails and phone calls wanted to know when I am droping off the THREE trucks I rented. WHAT THE HELL IS GOING ON? You don't know where your trucks are? You rented three trucks with the same VIN?

Donna N 
Rating:
5.0

This location gets better with each visit, customer service deserves 5 + stars, great job guys.

RICHARD G 
Rating:
4.0

Customer did not leave a comment.

Kleber A 
Rating:
1.0

At about 5:30 pm on a Monday , your representative was very unprofessional, sending me disrespectful personal messages on my phone all because he told me to wait until he finish with all customers before he can attend to me even though I was the first customer in the store

MURANA S 
Rating:
5.0

Customer did not leave a comment.

Marcia S 
Rating:
5.0

Customer did not leave a comment.

Delaino H 
Rating:
3.0

Customer did not leave a comment.

Alanna P 
Rating:
1.0

I was charged extra money for keeping a vehicle because this location doesn’t have a drop box for the keys. No one came to the door. I’ve been charged for miles between scheduled drop off location and actual drop off location. if I kept it, I would’ve been charged more by now.

Thomas D 
Rating:
3.0

Customer did not leave a comment.

FERNANDO G 
Rating:
5.0

Customer did not leave a comment.

Lorenzo T 
Rating:
5.0

Customer did not leave a comment.

Takuanda B 
Rating:
5.0

The team members at this facility were very nice and it is a convenient location. I will utilize them again for future rentals.

LOIS V 
Rating:
5.0

Customer did not leave a comment.

TYRONE G 
Rating:
1.0

Customer did not leave a comment.

Thomas R 
Rating:
5.0

Nothing, everything was good

RICHARD C 
Rating:
4.0

Very pleasant willing to help

NUANDI M 
Rating:
5.0

The service attendant was very friendly, professional and helpful. He ensured I had what I needed, both the check in/out process was seamless.

LEWIS F 
Rating:
4.0

Customer did not leave a comment.

Janay B 
Rating:
5.0

Customer did not leave a comment.

DeSean D 
Rating:
4.0

Customer did not leave a comment.

Grace J 
Rating:
5.0

Customer did not leave a comment.

TACHA B 
Rating:
3.0

Vehicle was old and filthy

Garry S 
Rating:
5.0

Customer did not leave a comment.

DANSHELL E 
Rating:
2.0

The truck was too pricey. ($1.49 per mile) that is too much. The truck was so old and was shaking all day.

OLUTAYO T 
Rating:
5.0

Customer did not leave a comment.

Michael A 
Rating:
5.0

Customer did not leave a comment.

Solomon M 
Rating:
5.0

Customer did not leave a comment.

JOSE G 
Rating:
1.0

Get it together

Daniel G 
Rating:
5.0

Customer did not leave a comment.

Gary B 
Rating:
5.0

Customer did not leave a comment.

Alyssa B 
Rating:
5.0

The local Manager met me when I drove up and the check-in took less than 5 minutes. Very efficient!

John H 
Rating:
5.0

Customer did not leave a comment.

Tre B 
Rating:
3.0

Customer did not leave a comment.

Colletta H 
Rating:
5.0

Customer did not leave a comment.

JESSICA T 
Rating:
4.0

Customer did not leave a comment.

JOSE G 
Rating:
1.0

Another U-Haul driver damaged my car and U-Haul did nothing about it. He did my car with a 27” footer and U-Haul did nothing about it. I will never use U-Haul again

Eddy J 
Rating:
5.0

Great customer service.

Adrian A 
Rating:
5.0

The Service was Great, I really appreciate the Politeness In every manner.

James A 
Rating:
3.0

Customer did not leave a comment.

GUTHRIE B 
Rating:
5.0

Customer did not leave a comment.

Felicia J 
Rating:
5.0

Customer did not leave a comment.

PAT H 
Rating:
5.0

Customer did not leave a comment.

Deanna T 
Rating:
5.0

Customer did not leave a comment.

Albertha J 
Rating:
5.0

I've commented on this location before when I was having a bad day but after prior rentals I have to take my hat off and say I would prefer this location for any future rental these guys go out of their way to make your rental as smooth as possible. Thanks guys you deserve an 5 star rating.

RICHARD G 
Rating:
5.0

Customer did not leave a comment.

FREDERICK S 
Rating:
5.0

Customer did not leave a comment.

Pamela P 
Rating:
5.0

Great service

Sean P 
Rating:
4.0

Customer did not leave a comment.

Karen F 
Rating:
5.0

Customer did not leave a comment.

JOHN J 
Rating:
4.0

Beware of unexpected charges, mileage charges change daily, 20 ft truck rental 2 days $85 + $260 for mileage + $12 for fuel, try penske at least you know what you're expecting to pay.

RICHARD G 
Rating:
5.0

Regular customer. Everyone is great. I always refer this location.

Stephanie W 
Rating:
5.0

Customer did not leave a comment.

BOBBY M 
Rating:
4.0

It would be nice if the cashier told me my charge amount before running my card.

Pamela T 
Rating:
5.0

Customer did not leave a comment.

randi s 
Rating:
5.0

Customer did not leave a comment.

karl h 
Rating:
4.0

The personnel were nice and friendly. The truck cab could have used a good vacuum or blow out, dirt all over. When I picked up the truck there was some weird guy hanging out where the trucks are parked.

James F 
Rating:
5.0

Customer did not leave a comment.

Martinez M 
Rating:
4.0

Although the location has received some negative reviews, my experience has always been pleasant. Yes, the interior of the trucks could be cleaner but other than that great experience.

Lynette P 
Rating:
5.0

Customer did not leave a comment.

Terence M 
Rating:
5.0

Service was excellent, all very helpful.

Tom B 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

Customer did not leave a comment.

Lynette P 
Rating:
4.0

Clean the interior and exterior of the van before renting it to the next customer, just like what the car rental agencies do. It just seems more professional. Make sure the vehicle is on FULL upon receipt and making sure it is on FULL when returned. This is easier to measure than if the vehicle is received with a level that's less than FULL. Likewise, credit should be given for excess fuel upon returning the vehicle, just as how the customer would be charged for returning with less fuel than when received.

Karl S 
Rating:
3.0

Customer did not leave a comment.

MICHAEL R 
Rating:
4.0

Customer did not leave a comment.

LARRY F 
Rating:
5.0

Great customer service vehicle was in great shape just dirty other than that ran fine no problems

LAWRENCE C 
Rating:
5.0

Customer did not leave a comment.

Dailin J 
Rating:
3.0

Customer did not leave a comment.

Christin B 
Rating:
5.0

This location is the best.

JAMES A 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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