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Benjamin D
Customer Reviews for Achille Enterprises Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easiest drop off ever.
Martin Bfeed and grain store closed on weekend We followed instructions and put key in key drop.
elaine kUnauthorized charges. Credit card dispute. Complaint and small claims court claim to follow. Second problem at this location in 4months.
Christopher MApp was crashing and took a long time to get ahold of someone to help check out the truck
Michael RThe lock box was too hard to open. It took about 45 min and there was no one to help me causing huge frustration. Had trouble with the online app. not saving what I wrote. Causing again, extreme frustration and delays. I had to restart about 3 times.
Brenda PThis location does not provide any services. It is remote pickup only and they do not notify you of that. I would have loved to have purchased additional services but there was no services at this location at all. It is not their fault. It is the fault of U-Haul for not clarifying that this was just a dirt lot with a couple of trucks to pick up. Achilles was wonderful and so was Jeff. I have no fault with them at all. My fault is with U-Haul. Somebody obviously placed a sunscreen over the windshield with the cracked window so that I would get nailed for it and not the previous person because they obviously missed it. On the drop off. You guys seemed like you're trying to scam me. I know I got the worst van in the world because it was for in town local and I can understand that but don't try to get me to pay for the previous guys damage.
Chris BNo people around, just a random parking lot. Also no wi-fi/service to follow instructions on the U-Haul app.
Nikita S