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Alec D.
Customer Reviews for Acorn Mini Storage Of Port Orange
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Kristina E. | Overall ExperienceNothing i can think of
Nelson V.Great experience every time! The person that checks in the truck a actually comes out to the parking lot and greets you before you're even out of the truck. Great customer service!
Barbara G.Everything was perfect
joselito G.I have felt with many different u-haul dealers and have never had a problem. Thunk you u-haul
John L.Don't offer customers the ability to rent furniture dollies when the 3rd party vendor is not supplied said equipment. Very frustrating to schedule a move then not have the proper equipment. This does not reflect on Acorn Ministorage but on UHaul themselves.
Charles H.Interior of truck was dirty with small amounts of broken glass in the rear cargo area. The windshield was broken and I had major concerns that it would break through and either fall out, injure me, or both. The van needs to come out of service and be repaired ASAP.
John R.Extremely nice and helpful staff
Steven B.fast, simple and friendly. highly recommended
Daniel M.Both pickup and drop off were easy and the guys that work there are professional in both appearance and manners as well as articulate. They both made a very good impression on me. I changed my original reservation to this location because of how I was treated over the phone. I would definitely use this location in the future even though it's a little further away.
Pam W.I rented the trailer at my usual location but at time of pickup I had to go another 16 miles to get it .
Gary R.Very helpful rep
Johanna L.Excellent!! Thanks
HUGO B.Always very nice to customers.
JOSEPH WILLIAM M.Convenient pick up and drop off but our truck was dirty, we had to sweep it out before using and about half of the furniture pads that we paid for couldn't be used because they were wet and smelled of mildew.
Adrian B.Customer Service Rep was professional and helpful.
robert J.Thanks for making this easy
Linda H.Keep up the great work thank you
roy B.The steering on the truck was really, really bad. We had to keep the steering wheel at a 45 degree angle to get it to drive in a straight line. This truck needs a wheel alignment. It was hard to keep the truck on the road due to this issue. This truck could have easily crashed if a less experienced driver had picked it up.
Lawrence S.Fast and smooth just the way you want this type of transaction very helpful! Thank
TERRY M.Very professional.
Raul M.Have a emergency number we can call after hours.
Bruce D.Fantastic helpful stuff and enough inventory make this location a winner.
Norman E.We rented an inclosed trailer, it would be easier it the trailer tongue wasn't just laying on the ground and you have to lift it up to put it on and off the truck
Jay P.Everything was good. Your staff is wonderful
Stanley C. | Overall ExperienceGreat location and staff.
Sean D.The trailer I reserved 1week prior was not there on the morning that I had planned. I had to take a smaller one and make extra trips.
dennis C.Great staff very helpful
Tom R.It is a great facility. I stored my items from a long distance move for 1 1/2 yrs and never worried about the security of them. The location is excellent and easy to access.
charlotte j. | Overall ExperienceSantos and his staff are stellar. Best service we've encountered in 40 years of moving with the military. Definitely will be back!
flora W.Very helpful, knowledgeable staff!
THOMAS B.Santos was extremely helpful and courteous! This location is clean, updated and very hospitable.
Heather R.Extremely curteous. Very effecient.
Robert S.Santos is an excellent representative for your company. He's always so nice, informative and accommodating. Thanks!
Beth C. | Overall ExperienceVery nice storage facility, very clean, very friendly and professional staff
Joseph S. | Overall ExperienceGreat service
Steve M.Acorn mini storage does not inspect equipment for safety. Therefore within 10 miles of driving we lost a tire because they did not check the lug nuts that were lose. We contact them and they said were not authorized to do maintenance on them. Huge safe concern. Someone could have been hurt.
Michael M.Personnel at this site was very helpful, great attitude!
CHRIS D. | Overall ExperiencePersonnel at this location were absolutely great, easy to deal with, very accommodating
CHRISTOPHER D.I received quick and expertly handled service.
SPENCER S.I had a reservation for a van I was told I could pay in cash I told my order was $600 and it was 1600 miles I got to the store he said it would be $750 and I had to have a debit card I gave home a government issue debit card and it would not take it so that store made us get a bigger truck which cost more than twice as much worst experience I've ever had I had to pick up the truck because my dad was being sent to a nursing home the next day so I didn't have a choice very very bad experience
MATTHEW Y.Truck was clean other than the driver floor but not a big deal. Back of truck was clean and packing blankets were well packed and ready for use. Store associate was very professional and friendly. Very happy with Acorn Storage!
Todd M.Excellent service went out of their way to ensure we were happy customers
SUSAN M.Very pleased. Will definitely use again.
Tobias C.This is not the closet UHaul to my house. I choose to use this location. It is clean, organized, and uncluttered. Personnel know their jobs and perform them well.
ROBERT M.Gearshift lever on the truck was really sloppy and difficult to get in the gear. The heater did not work. And the skirting on the outside of the vehicle was destroyed. Also the cab had a tremendous amount of wind noise.
Andrew W.Great place to store things and know that they are secure Great staff takes care of you quickly and efficiently Thanks
DENNIS M. | Overall ExperienceBeautiful and Clean facility! The manager there did a great job, He was very helpful, knowledgeable and friendly.
JOHN M.LIKE EVERYONE ELSE YOU MAY NEED MORE employees
Daniel C.Santos at Acorn storage does a fantastic job and should be commended for the high level of customer service that he always provides.
NORMAN E.Thank you for the great service and for sure a very neat place!
LUCIANA B.Great customer service and easy to obtain the uhaul trailer of choice.
THOMAS O.Thank you for your service and availability, never had an issue.
Norman J. | Overall ExperienceLisa checked me out without my knowing!!!!!
Maha A. | Overall ExperienceEngineer light on for the truck. Should be taken care of
FERNANDO A.After driving a couple miles down the road I realized that the bolt that holds the trailer to the ball had not been tightened. If I would have tired loading the car with out double checking it would have popped off and damaged both vehicles. That made me question the condition of the trailer enough to look deeper at its condition and discovered the surge brakes were bone dry. Even after adding fluid they had no power, likely due to air in the lines. This location should have taken the time to check both of these and likely taken this trailer offline for repairs. Uhaul is very lucky they could have been liable for significant insurance and liability claims due to this location's incompetence
MARKEDWARD D.Fantastic customer service!
HEATHER J.Agent was well organized and happy to help with our last minute reservation. I work in the rental car industry so I understand that same day reservations can be tricky so I appreciated the good service that we received. Thanks
BRYCE G.Nice facility
joyce a. | Overall Experienceto expensive
Cathy T. | Overall ExperienceStaff was excellent very good to work with
Thomas W. | Overall ExperienceTodd was great and very helpful,
Nick P. | Overall ExperienceGreat Service! Very clean. Thanks:)
berry b. | Overall ExperienceFirst time renting a storage unit and it was a great experience, definitely would use again.
Trena G. | Overall ExperienceWonderful facility to store our RV. We only left in pursuit of a covered space.
Mary M. | Overall ExperienceI will be looking for a 5’ x 10’ unit in near future
Lawrence B. | Overall ExperienceStaff very friendly and helpful with all aspects of our experience with Acorn Storage. Always available.
EVERT O. | Overall ExperienceTodd was wunnnnderful! And I've already gotten a couple of people interested in using your Super Storage Facility. Also, have been wondering what the prorated credit will be, as I believe my account went through the 8th of the month. Figure the figure will reflect about 3 weeks 'overage' paid..... Again,many thanks ~~~~
ginny L. | Overall ExperienceKeep up the good work. Outstanding service and professionalism.
Jose C. | Overall ExperienceThey have the best customer service anywhere, hands down. We have a storage unit and an RV spot and wouldn't go anywhere else. The facilities are extremely clean and secure. We highly recommend them! you Acorn Mini Storage for truly being the best at what you do.
Marjorie W. | Overall ExperienceTHE STAFF IS FANTASTIC. THEY TREAT YOU WITH MUCH RESPECT.
FRANCES R. | Overall ExperienceTodd did a great job. This is a fantastic facility and I would highly recommend it to anyone who needs to store furnishings.
lewis r. | Overall ExperienceVery happy with this storage. Will use again.
maylene r. | Overall ExperienceThe facility is very clean and convenient. One of the main reasons we chose this facility was because of Todd. Todd is one of the nicest people and was very helpful from the beginning. I would definitely recommend this storage facility to anyone.
randall r. | Overall ExperienceI can’t remember his name, but the guy with the goatee at the front was awesome and should be recommended for retention and advancement
Jack D. | Overall ExperienceVery happy with my experience here. The customer service was outstanding. both front desk gentlemen I engaged with regularly were friendly, helpful and accommodating.
John F. | Overall ExperienceBrand new, clean and convenient location. Good employees who offer assistance if needed. I would recommend this to everyone.
Richard L. | Overall ExperienceGreat service all the time. Storage and rental equipment was clean and in top notch condition. Thanks again for all your help.
Dwight A. | Overall ExperienceVery clean.well maintained. Lots of parking. Nice and cool inside. Staff was great and Todd is the man if you need a storage place. I highly recommend Acorn storage👍
daniel b. | Overall ExperienceGreat storage facility. 5 stars on my book!
Carmalina T. | Overall ExperienceExcellent storage facilities, staff, customer service, and location. Was so glad they were open Sunday as we drove from out of state and had to unload the car that day. I would defiently use them again and highly recommend them! Excellent all around!
Bridget K. | Overall ExperienceGreat place
DENNIS M. | Overall ExperienceThe staff was friendly and helpful , I had no concerns of having my motorhome stored at the facility the security was visible and working .
John P. | Overall ExperienceEveryone was very courteous an helpful. It was a very good experience and will do it again!
JOHN M. | Overall ExperienceTodd was extremely helpful in every aspect of our moving in and moving out. He is a great asset as an employee.
Cynthia B. | Overall ExperienceExcellent facility, great staff and very convenient location. Will highly recommend.
Lisa B. | Overall Experience