Customer Reviews for Acorn Storage
(U-Haul Neighborhood Dealer)

2826 reviews

5555 N Dixie Hwy   Boca Raton, FL 33487

(561) 361-6734

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(561) 361-6734

5555 N Dixie Hwy
Boca Raton, FL 33487

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Adam P. 
Rating:
5.0

Customer did not leave a comment.

EUGENE B. 
Rating:
5.0

No great job

ROLANDO S. 
Rating:
5.0

Assistance and commitment to customer safety was superb!

MICHAEL K. 
Rating:
5.0

The workers there were amazing. Professional, friendly, and explained their products in a coherent manner. High recommend to come here 💯

ADONIS R. 
Rating:
5.0

Customer did not leave a comment.

Neal H. 
Rating:
5.0

The staff was so nice and very helpful.

STEPHEN W. 
Rating:
5.0

Customer did not leave a comment.

Carlos G. 
Rating:
4.0

Customer did not leave a comment.

Jessica W. 
Rating:
3.0

Customer did not leave a comment.

Alex M. 
Rating:
3.0

Customer did not leave a comment.

GARY K. 
Rating:
4.0

None. Service was quick and absolutely friendly

VINCENT R. 
Rating:
5.0

Customer did not leave a comment.

PEDRO G. 
Rating:
1.0

I originally reserved my UHAUL at a different location, about a mile away from my home for 9:30AM, 27650345. Upon arrival, I realized my reservation was changed to 10AM. We waited till 10AM and called, when we finally got someone on the phone, they told there was no truck available at that location for us. The location was about 15 miles round trip, and additional $17.85 just in miles, not even including the gas. But let's set aside that, and talk about the location for the pick up, as that is what this rating is for. Over the phone, we were told to ask at the counter if we can drop off at a closer location. On Saturday, June 5th, there were 3 KIDS on schedule with no real adult supervision. When I say kids, it's due to their attitude and lack of respect. Trent, was very respectful and assisted us as best he could. Being that we hired movers and they were waiting for us, and UHAUL really screwed us up with timing. One of your employees threatened my husband, saying "I'm outside, come outside, let's settle things". WHAT?!?!?! You really want to fight my husband right now??? All while myself and another unrelated customer was inside. In addition, the other employee on shift, was talking ill about one of your other customers, while myself and another customer was inside. How nice!!! 3 kids working the counter, and the only one that was respectful was Trent. The other 2 were the least bit professional. The customer service offered at this location is horrible and you should consider having a manger at this location to make sure your staff is not talking ill about other customers in front of other customers or threatening them to come outside and fight. TERRIBLE customer service.

ARLENE L. 
Rating:
4.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

ERIC M. 
Rating:
5.0

super friendly and pleasant to deal with. Love these guys

GEORGE L. 
Rating:
5.0

Called the central toll free phone number and was told that I could not get s Guaranteed pick up for the long weekend to move my daughter from jacksonville to boca raton. I checked with acorn storage and received a guaranteed pick up. Worked perfectly with our tight schedule. Returned this morning. No issues, Positive experience.

KAREN C. 
Rating:
4.0

Customer did not leave a comment.

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS T. 
Rating:
5.0

Customer did not leave a comment.

ILIR S. 
Rating:
5.0

Customer did not leave a comment.

AMADOR C. 
Rating:
3.0

Customer did not leave a comment.

RAYMOND C. 
Rating:
5.0

Customer did not leave a comment.

juan M. 
Rating:
5.0

Customer did not leave a comment.

LEONARD G. 
Rating:
5.0

Smooth and easy!

Noah G. 
Rating:
5.0

Customer did not leave a comment.

TERRY P. 
Rating:
5.0

Customer did not leave a comment.

Toma B. 
Rating:
5.0

Trent was very helpful. I will definitely recommend this location.

aiden C. 
Rating:
5.0

Customer did not leave a comment.

Catherine K. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

We had a bad customer service experience at the location we originally requested in Pampano Beach. AnnMarie was rude and condescending when we expressed frustration that we did not receive communication that our pick up location had been changed. The reps at the Boca/Dixie location were excellent!

DRU S. 
Rating:
5.0

Customer did not leave a comment.

Stephen E. 
Rating:
5.0

Great staff. Fast, friendly service. Love the 24 hr dropoff.

THOMAS J. 
Rating:
5.0

Customer did not leave a comment.

CRAIG G. 
Rating:
4.0

Equipment is old

JACK E. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

I wanted a VAn that is what I reserved but they had a truck. I would like to know if that location does not have what I requested can I be notified of other options

MALEAH J. 
Rating:
5.0

The crew at this location is really helpful.

Michael P. 
Rating:
4.0

personnel were polite and professional

CARY R. 
Rating:
5.0

Customer did not leave a comment.

PAUL B. 
Rating:
5.0

The staff was awesome. We went and looked at the trucks and they were very helpful. We wouild highly recommend Acorn for U Haul rentals. The whole experience was great. Would do U Haul again in the future when our Kids move.

JAY L. 
Rating:
1.0

the system did not work. mobile pick up was not available. three people in the store and they did not communicate well. 40 minutes late on move because of delay.

IGNATIUS G. 
Rating:
5.0

Good experience

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
5.0

Ran into some booking issues. Everyone worked hard to resolve the problem. Good team of people

Kevin O. 
Rating:
5.0

Excellent service 👍

JUAN DE DIOS M. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Angela N. 
Rating:
5.0

Friendly help

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Nothing. Staff was great.

RONALD B. 
Rating:
5.0

Customer did not leave a comment.

Diana F. 
Rating:
5.0

Excellent staff and facilities. We had a unit here for a few years and I would highly recommend them to friends

WILLIAM C.  |  Overall Experience 
Rating:
5.0

Employees were top notch.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Diana F. 
Rating:
5.0

Customer did not leave a comment.

Ruslan P. 
Rating:
5.0

Tom was the best. I will Def recommend and be back when and if I need a moving van or storage.

JEFFERY S. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

KATHY W. 
Rating:
5.0

My appliance dolly was inoperable causing a delay in loading and added cost to my movers hours.

William C. 
Rating:
5.0

Nice truck. good service. I recommend

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

Lori S. 
Rating:
5.0

Thanks

FELIKS M. 
Rating:
4.0

The staff were both friendly and helpful. Great experience.

MICHAEL P. 
Rating:
4.0

Customer did not leave a comment.

Grant L. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
5.0

I have rented three trucks from this location and always have had a good experience with my contact with all their representatives in the office. The associates have always been courteous and helpful in making for a seamless rental experience. I would definitely recommend this site to my Family and Friends.

JOSEPH P. 
Rating:
5.0

Customer did not leave a comment.

DENIS S. 
Rating:
5.0

Customer did not leave a comment.

SABIT D. 
Rating:
5.0

great customer service and very professional.

SCOTT C. 
Rating:
4.0

Customer did not leave a comment.

Christine S. 
Rating:
5.0

The guys at Acorn mini storage are the best. Super friendly and never any hassles. Moving is stressful enough, these guys make renting a truck easy, efficient and worry free. I highly recommend this location.

SEAN R. 
Rating:
5.0

Keep doing what you are doing!!!

WALTER B. 
Rating:
3.0

I paid 99 cents per mile but the truck registered 1 mile for every 3/4 of a mile. Also did not have the dolly that I requested but offered me a furniture dolly.

JOHN C. 
Rating:
5.0

The first trailer I rented had a slow leak in one tire and tire balance was a problem. I was able to swap out for another similar trailer before I left on my trip .. The second trailer was perfect and the swap was handled very easily with the support staff. Very well done

PETER C. 
Rating:
5.0

Customer did not leave a comment.

OLEKSANDR D. 
Rating:
5.0

the manager at the entrance was very very nice and very professional he took his time and proposed or asked if we thought about everything His helper also was attentif to our demand

SOPHIE R. 
Rating:
4.0

Customer did not leave a comment.

Tayliz R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

SEAN F. 
Rating:
5.0

Customer did not leave a comment.

VITALII K. 
Rating:
5.0

Customer did not leave a comment.

Scott J. 
Rating:
5.0

Customer did not leave a comment.

LEON L. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Personnel were very accommodating. Even though they were busy when I arrived they made a point to acknowledge my presence, frequently checked on me and then provided the most attentive care possible. I will definitely refer customers (friends and family) to acorn for storage and uhaul services.

EDSON G. 
Rating:
5.0

Customer did not leave a comment.

Tyler G. 
Rating:
1.0

Customer did not leave a comment.

Javier D. 
Rating:
5.0

Customer did not leave a comment.

NELSON S. 
Rating:
3.0

While convenient, it was confusing where to leader the trailer after hours.

Kirk N. 
Rating:
5.0

Customer did not leave a comment.

Luz M. 
Rating:
5.0

It was a quick and clean transaction

PETER C. 
Rating:
5.0

Customer did not leave a comment.

Kendry P. 
Rating:
5.0

Customer did not leave a comment.

JASON T. 
Rating:
4.0

Customer did not leave a comment.

Elie F. 
Rating:
3.0

Truck only had A half tank of gas and windows were dirty.

DAVID B. 
Rating:
5.0

Friendly reception and so polite owners should be proud of these guys

Christopher K. 
Rating:
5.0

Customer did not leave a comment.

CRAIG G. 
Rating:
5.0

They were super helpful

SANDRA J. 
Rating:
5.0

I had business files stored there for over 15 years. Never had any type of moisture problems or anything else. We brought the files into our office a few weeks ago for scanning or shredding and no bugs, no musty smell etc. Would definitely rent from them again if I needed storage.

ELSA J.  |  Overall Experience 
Rating:
4.0

All good

KEVIN H.  |  Reservation 
Rating:
5.0

Wonderful experience. When I arrived I was greeted and shown to my unit. The whole thing was clean and friendly and fast. Could not have been better. Thank you.

nathan a.  |  Reservation 
Rating:
5.0

Great service

Michelle V.  |  Reservation 
Rating:
5.0

They are every jod Thank you

JULIAN G.  |  Overall Experience 
No reviews have been submitted for this location.

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