Customer Reviews for Acorn Storage
(U-Haul Neighborhood Dealer)

3,161 reviews

5555 N Dixie Hwy   Boca Raton, FL 33487

(561) 361-6734

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 1/24/2022: 8:00 am - 5:00 pm

Services at this Location:

Contact Us

(561) 361-6734

5555 N Dixie Hwy
Boca Raton, FL 33487

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 1/24/2022: 8:00 am - 5:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Gabriel G. 
Rating:
5.0

Customer did not leave a comment.

ALICE B. 
Rating:
5.0

Customer did not leave a comment.

HUBERT C. 
Rating:
5.0

Customer did not leave a comment.

LORIA D M. 
Rating:
4.0

Customer did not leave a comment.

Daryl H. 
Rating:
5.0

Customer did not leave a comment.

Joel P. 
Rating:
5.0

Customer did not leave a comment.

Brry J. 
Rating:
4.0

Customer did not leave a comment.

Morgan R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Easy breezy vehicle return

DENNIS M. 
Rating:
3.0

I returned the trailer before 10:30AM on the 12th. My bill says it was returned 8:55AM on the 13th. I told the man I was returning it a day early and was hoping I wouldn't get charged the extra day.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

SHANE S. 
Rating:
1.0

Staff was super rude, no restroom available for customers, truck was not there as expected, no overview of how to use this truck or trailer, no walk around of the vehicle, awful experience.

JORDAN G. 
Rating:
2.0

Customer did not leave a comment.

KAMEL D. 
Rating:
5.0

Customer did not leave a comment.

CRAIG F. 
Rating:
5.0

Customer did not leave a comment.

Itay S. 
Rating:
5.0

The gent who took care of me was courteous, helpful, and professional!

LEONARD C. 
Rating:
4.0

Provide a lock for the truck's pull down door.

BERT P. 
Rating:
5.0

Customer did not leave a comment.

VICTOR B. 
Rating:
4.0

Customer did not leave a comment.

MARILIN V. 
Rating:
1.0

Customer did not leave a comment.

MARTIN B. 
Rating:
4.0

Customer did not leave a comment.

DEAN F. 
Rating:
5.0

Customer did not leave a comment.

LOUIS S. 
Rating:
4.0

Customer did not leave a comment.

MARC C. 
Rating:
5.0

Appreciate Rock working hard to get the equipment lined up for me to rent when he was the only person to show up early and on time after New Years.

JONATHAN E. 
Rating:
5.0

Customer did not leave a comment.

CANELA G. 
Rating:
5.0

Customer did not leave a comment.

Doug W. 
Rating:
5.0

I got the truck on "E" which was an inconvenience to fill up the tank before going to do what I had to do. Other than that, the guys at the location were nice and helpful.

PAOLO R. 
Rating:
5.0

Customer did not leave a comment.

ANGELOPETER M. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR P. 
Rating:
5.0

Nothing your employee Rakieemmike Calixte. Was extremely polite and professional he went above and beyond.

RAKIEEMMIKE C. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY F. 
Rating:
5.0

Great

KIRK P. 
Rating:
5.0

Customer did not leave a comment.

STEVEN R. 
Rating:
5.0

Victor was great.

KIRK P. 
Rating:
5.0

The manager Rocky is a very good service person and was very helpful.

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

BILL W. 
Rating:
4.0

Customer did not leave a comment.

Blake R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

The location was excellent! U-Haul on the other hand is a horribly run company. I have rented from U-Haul 3 times this year for one way rentals at over $1000 each. EVERY TIME there was an issue with my reservation. Whether they stressed me out with "we can't find a truck for you, moved the location, wrong size, truck, etc." I would NEVER EVER recommend U-Haul to even my worst enemy!

VALERIE J. 
Rating:
4.0

Wish we're were told about being taxed for gas and not refilling tank. It appeared to us that it would just be refilled. Not 137$ worth

SABRA H. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
4.0

Customer did not leave a comment.

LEWIS R. 
Rating:
4.0

Customer did not leave a comment.

GUSTAVO M. 
Rating:
5.0

Looked good, pleasant staff

David V. 
Rating:
1.0

Truck didnt come at all. Had to get a much larger truck. Luckily I got the same price, but I had to follow up with haul 3 times. Only then was this offered after 6 hours of waiting.

JASON E. 
Rating:
4.0

Old truck

JOSE L. 
Rating:
3.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Professional and friendly but vehicle should have more gas level when picking up.

MYRON H. 
Rating:
5.0

The gentlemen that i worked with were prompt, informative and respectful. The pick up and Drop off experience was simple and quick.

James M. 
Rating:
4.0

I had a few changes in my rental on my end and had a problem with my receiver hitch. These guys were very accommodating and made things easy on me! I highly recommend this Uhaul location!!!!

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Kim G. 
Rating:
3.0

Customer did not leave a comment.

JAMES GEORGE D. 
Rating:
3.0

Friendlier staff and cleaner facility.

SANFORD S. 
Rating:
5.0

Guys are very polite and helpful!

JohnM M. 
Rating:
5.0

The truck I had reserved was not available-previous customer did not return. Victor provided a larger truck at no additional cost which allowed me to keep moving with my plans.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY J. 
Rating:
5.0

Everything from start to finish was perfect. Special credit has to go out to the in house team. He called every day to insure all was well and smooth and if i needed any assistance. Will be coming back here just for that alone. Cheers

JOSE D. 
Rating:
5.0

Absolutely they were super!!!! 5 star

RANDI S. 
Rating:
5.0

Customer did not leave a comment.

JOHN V. 
Rating:
5.0

Customer did not leave a comment.

CRAIG P. 
Rating:
5.0

Customer did not leave a comment.

ERIK J. 
Rating:
5.0

Staff was awesome.

NANCY K. 
Rating:
4.0

Customer did not leave a comment.

ROSELEE C. 
Rating:
5.0

They got me in and out quickly. No issues.

ANDREA M. 
Rating:
5.0

Excellent service. Gentlemen at front desk professional and friendly. Very satisfied!

THOMAS D. 
Rating:
5.0

Customer did not leave a comment.

RYAN O. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

The guys were great 👍.

DIANA L. 
Rating:
4.0

Customer did not leave a comment.

SCOTT B. 
Rating:
5.0

as usual the staff was very good..

TREVOR E. 
Rating:
5.0

Customer did not leave a comment.

Ulugbek N. 
Rating:
4.0

Customer did not leave a comment.

DOMENICK A. 
Rating:
5.0

Not sure her name, but woman behind desk who helped me was very, very nice. I would go back just to see her:)

SEAN C. 
Rating:
4.0

Great customer service and quick and prompt on getting you in your vehicle so you can be on your way..

CHRISTOPHER J. 
Rating:
5.0

Customer did not leave a comment.

MELODY T. 
Rating:
5.0

Customer did not leave a comment.

MARK J. 
Rating:
5.0

Customer did not leave a comment.

JEROME F. 
Rating:
5.0

Great service they went above and beyond

MICHAEL P. 
Rating:
4.0

Customer did not leave a comment.

DARRELL R. 
Rating:
5.0

Maybe an air freshener but everything else was good 👍🏻

John C. 
Rating:
5.0

A+++

JANOS N. 
Rating:
5.0

Nothing. Great staff!

Victor T. 
Rating:
5.0

Very professional service

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA S. 
Rating:
5.0

Good job!

ALBERT N. 
Rating:
5.0

Customer did not leave a comment.

Obuli S. 
Rating:
4.0

The trailer jack Handel fell off in transit.

NIGEL C. 
Rating:
4.0

Customer did not leave a comment.

FLOYD J. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER T. 
Rating:
5.0

Customer did not leave a comment.

MARK C. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

GILBERTO R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL Z. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

ALEXEI S. 
Rating:
5.0

Trailer was old and dirty. I was scheduled to pick up the trailer at the Uhaul corporate location at 2150 W. Sample Rd. in Ponmpano Beach FL. The agent told me I was at the wrong location. It was the address in the reservation. I never received an email alerting me to the change and the agent was somewhat rude, acting like I was an idiot for coming to the wrong location. The experience at Acorn storage was quite different. The people there were very nice and helpful

James M. 
Rating:
5.0

Customer did not leave a comment.

DAVID E.  |  Overall Experience 
No reviews have been submitted for this location.

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