The two men that work at that location are very knowledgeable helpful courteous unfriendly. They are an attribute to U-Haul. I went there to make a reservation.
chris p
Customer Reviews for Acorn Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When we rented the truck the approximate charge was $94 and change. When we returned it 5 hours later it was $360 and change. Waiting for the manager Duff to return tomorrow to straighten out.
WAYNE IPick up was easy and staff were friendly and professional, I will use them again
Tony BStop overcharging especially when the customer returns the vehicle with the same gas and early
BRANDON WWe made a small local move and within the 10 miles we drove the gas tank was almost empty. The trucks are not well maintained and this caused for us to add 11 gallons to get the gas needle back up to the level we got it at. Think twice before renting here. The truck ID we had was TT-3657 E (top corner in the back)
MARTIN SQuick and easy
Jonathan RGreat new management!
T RGreat new owner
RUSSELL LGreat people fantastic
HECTOR DI always go here to rent a truck when I need one. Great customer service from 10/10 I give them 20
CAROLINA NNothing
Athus RTruck drove terrible. Check engine lite on. Heavy vibrations. Wheels felt very shaky. Need possible balancing or front end work. Dangerous
ANTHONY SGreat staff! In and out in no time. Look forward to using this location again
MICHAEL KVery friendly and personable staff. No improvements necessary
MICHAEL AI greatly appreciate the courtesy and professionalism. Everyone was very helpful and expeditious at getting me the rental quickly. I have been to this location many times and will continue to recommend to others. Thank you!
JOHN GStaff inside or excellent!
CAROL WUHAUAL itself took my reservation weeks in advance for a 9am pickup, the night before they text me to confirm they could not guarantee my 9am truck but had a 3pm. I booked 9am for a reason, movers were scheduled. Thats the point of a reservation system. The group at Acorn Storage was able to help me last minute and I got my 9am truck. These guys were great, definitely recommend them.
bobby fThe people working there were helpful and friendly.
ROBERT PExcellent
JUAN VEverything excellent!
JUAN VDid overnight drop off, no staff present at the time but the place looked good.
MARIBEL RFront office personnel was competent and professional
ROBERT DEverybody was nice and helpful!
ROBERT OHonestly, moving sucks and this U-Haul location made it a little bit better.
MARSHA JI couldn’t be any happier with the experience at this location. The gentlemen that check me in was highly professional and knew his job well. The young man that collected the vehicle when I dropped it off was excellent too. Would highly recommend. This location for anyone moving or needing a vehicle . Thanks for a pleasurable experience..
MICHAEL KI don’t see how you can do anything better, the guys in the office were very helpful and professional and friendly, overall they were excellent
Ralph CEverything was acceptable.
ANTHONY PThe young man that helped me when I dropped off the truck was nice and helpful.
WYATT HWalter will handle anything you need 😎
JOSEPH EGreat Service!!!!!!!
CHARLES CMoving is stressful enough but when you can rely on a company such, U-HAUL and especially this particular U-HAUL , it does make the move so much easier. Truck was ready for us, clean and ready to go. We absolutely will be using U-Haul again and will be recommending your services. Thank You.
MARK HHad to clean the inside , cup holders etc. Otherwise it was fine.
ANTHONY PI usually have to clean the Inside of the trucks. Steering wheel , cup holders , etc. I use wipes to clean the inside.
ANTHONY PWhen I arrived I was handled with care, a friendly smile and help right away. The gentleman Sunday 5/11/2025 was helping another customer but was more than happy to help answer my questions and Manuel outside was awesome! They both explained in detailed so I wasn't confused even though I asked them the same question again hahaha. Thank you for that team and their excellent service! Warm Regards, Vince Falcone
MANUEL V👍👍👍👍👍👍👍👍
URI YExcellent experience from beginning to end!
Hector PNothing! Amazing service and very professional. They have a very large fleet and we’re able to accommodate me without an appointment
MAX PInside of truck could be cleaner.
ANTHONY PAlways does a good job
TIMOTHY DThe guys at this location are great! Easy pick up, easy drop off. I ended up needing the trailer for an extra day, they extended the contract without any issues & I was able to even return the trailer easily after hours.
EZIO AAll good
DONNA CThis location has always served me well, but overall poor customer service experience during this rental.
LINDSEY TGreat job again guys, no nonsense or unpleasant surprises just good service 👍
MICHAEL WUnfortunately, the trailer we rented was not big enough. We brought it back within 15 minutes, but still had to pay.
JOSEPH MParking.
JOEL SGreat People
CLARENCE HAlways professional and clean. Amazing guys who works there
GIOVANNY Y