Customer Reviews for Across Towing
(U-Haul Neighborhood Dealer)

Rating:

2.0

Truck was dirty, inside and out. Battery was near shot and took several jump starts in order to even use the vehicle. The place itself felt unsafe and unprofessional.

Rating:

4.0

No issues at all!

Rating:

1.0

Milage on vehicle was incorrect and the local merchant, according the U-haul, auto attached a $30 insurance that I had opted out of when making my reservation.

Rating:

1.0

Had no clue how much it was cause she didn't know and was charged 56 dollars for a car dolley

Rating:

2.0

Location was a messy yard of a private residence, employee drove away as I was trying to return the trailer- opened the main door to the building labeled "Office inside" to find a garage full of vehicles and tools, but nothing that even looked like an office.

Rating:

5.0

Nice to do business with

Rating:

1.0

The mileage was input incorrect and I was overcharged!!

Rating:

2.0

They said they were under the impression the dolly was out of service, they had to install a taillight when I arrived to pick it up. They did not test said taillight and didn't offer a adapter to plug the lights in, for me to test them. When I tested them after buying the adapter elsewhere, the light wasn't connected properly so I had to re-connect it. The safety chains that are the failsafe for the straps, had no S-hooks. When I called and asked them about this I was told " those are just in case the straps fail, you should be fine" I'm towimg a car 750 miles, I want to make sure theres a failsafe in case the straps failed. So again I had to buy the s hooks elsewhere and attach them myself.

Rating:

5.0

Exactly as planned. Few hoops to go through getting booked, but convenient and fair. Saved the day.

Rating:

1.0

When I pulled up to drop off the truck. All I saw was trash, car parts and I felt like I was in the middle of a junkyard.

Rating:

2.0

I told her about the damage to the dolly shoulder pictures. She didn’t seem to be too concerned.