Customer Reviews for Action Auto Body
(U-Haul Neighborhood Dealer)

Rating:

3.0

More defined instructions for after hours parking.

Rating:

1.0

The area is very lonely, especially at night and it can be very dangerous to pick up a truck at that location.

Rating:

5.0

Thank you for the amazing customer service. When I had a technical issue with my app management from this location came up with a quick solution that allowed my rental to take place with out any issue

Rating:

5.0

Transaction was very quick and easy. Customer service was excellent.

Rating:

4.0

Keep the vehicles clean

Rating:

1.0

Make sure you don’t over charge them and refer them to Enterprise instead. I will never use this service again.

Rating:

5.0

absolutely nothing great customer service

Rating:

1.0

Front desk was extremely rude and unprofessional. There was no education at all. The van itself was dirty, smelled as if someone was smoking in it.

Rating:

5.0

Nothing, great job!

Rating:

5.0

Awesome sauce!!

Rating:

1.0

Definitely let customers know the importance of refueling take pics of gauges both gas and miles I rented a truck I only drove for 11 miles now am being charged $178 for less than 2 gallons of gas

Rating:

4.0

Have the vehicle cleaned for the next customer. There were several empty water bottles and snack bags left in the vehicle.

Rating:

5.0

Everything was smooth and easy.. vehicle was clean and on point and the customer service agent (Lisa) was kind and very professional. Great experience all around.

Rating:

1.0

This is the worst place ever, At the time of my pick up the candle my reservation, then keep pushing around back and forth from one locations to the next. When I finally able to untainted the U-Haul the charge me more than that I had on my reservations also the gas tank was not even full and then the expect me to return it full. This is the worst place ever and I will never recommend this place to anyone also the female there is like a pig, was very rude and nasty.

Rating:

5.0

Everything was good nice customer service I wouldn’t change anything I had a great experience

Rating:

5.0

I rated the location Excellent because of the customer service that I received from the lady named Marilyn. The location is rated Average because someone failed to record the van as available in the system. Ms. Marilyn had to work pass her clock out time to make sure I get the van.

Rating:

5.0

This the best experience I have ever had. Every thing was so smooth and quick. I am really amazed at the service provided.

Rating:

3.0

The pricing of the equipment was not clear. The ending bill total was not something I anticipated. I felt the bill was too excessive

Rating:

5.0

I am not happy due to the fact that I booked on line and opted out of the insurance offered. Now I receive a bill with insurance charges. $200 added to my bill is not acceptable.

Rating:

5.0

Everything and all the staff was very accommodating. You don't need to change a thing. Thank you.

Rating:

5.0

Nothing they're great people over there. I wish them all the best and U-Haul.

Rating:

2.0

This location did not have the supplies I requested available(Dolly, blankets). The rep was friendly and the pick up process was easy. However, the truck we rented could use some maintenance. I was also charged for a 15' truck (what I requested). I was given a 12' truck, which lead my move to require more trips than necessary.

Rating:

3.0

Flea Market and Sanitation yard in the same area. Limited parking when returning vehicle. That's all.

Rating:

3.0

I was overcharged I can not get in touch with you guys I would appreciate a call 718-309-5222

Rating:

2.0

Let people know that more information so they don't get charged extra

Rating:

5.0

Nothing...the clerk is all professional and very helpful and above all she have a patient of a grandma...????????

Rating:

1.0

I was charged twice for the service

Rating:

4.0

Maybe stay open a little later

Rating:

4.0

gas portion not correct..

Rating:

5.0

Vehicle had food residue, someone ate well and left their crumbs

Rating:

3.0

Have equipment available when promised.

Rating:

5.0

No improvement. Customer service is excellent very understanding and helpful. they are doing a great job.

Rating:

5.0

The gentleman that help me did a very good job. He was fat with me. And that made me feel comfortable making the transaction. I felt really good about renting the U-Haul vehicle from this location.

Rating:

5.0

Action was great. The only thing I was taken back on the $25 fuel charge

Rating:

1.0

The rental truck was not at the location I reserved it, but was instead more than a half-hour taxi ride away. I was only informed of the change of location when I went to pick it up from my preferred location, so I was forced to take an expensive cab ride both ways on zero notice, inconveniencing both me and the friends who were helping me move. I did not receive a courtesy call in advance, despite the claims of receptionist, so could not plan accordingly. Would definitely think twice before using U-Haul again.

Rating:

5.0

everything was ok

Rating:

5.0

Nothing, the reception was very nice

Rating:

5.0

Everything was ok to me

Rating:

5.0

Cool peoples at Action!!! Customer Service is great!!!

Rating:

5.0

The best in town

Rating:

3.0

The front of van (driver /pas)need to clean out.Your customer associates are very good I was happy with them.

Rating:

3.0

Have this location listed in the area based on zip code. It was not listed when I went to book the rental online.

Rating:

5.0

Stay the same way. Courteous, knowledgeable, easy return, and pleasant.

Rating:

1.0

The people/management at this location are very unorganized and unprofessional. They added stress to my moving situation I would advise no one to use this location you would have a bad experience. U-Haul should not send its customers to deal with the lack of respect to all race, creed, gender, sexuality, spirituality. It doesn't matter who you are, respect should be given.

Rating:

5.0

Everything was wonderful

Rating:

5.0

Great place, friendly and helpful staff, clean van, convenient location next to a well none storage location n flea market. I would definitely recommend my friends n family ??

Rating:

3.0

in a scale from 1-10 I'll give this guys a 9.999999 percent. Its really simple to grab a van and move your belongings in a safe and easy way. Will totally recommend it.

Rating:

1.0

too expencive

Rating:

4.0

Better parking for the weekend returns.

Rating:

4.0

Improve the software system

Rating:

5.0

Experience at action auto body was very pleasant, service was fast and efficient and the costumer service was on point. I would definitely use them again and I would definitely recommend them

Rating:

5.0

AWESOME CUSTOMER SERVICE!!!!

Rating:

5.0

I like the service it was quick and easy, but the price they have per mile is crazy, so its like spending more rhan what you really want.