Customer Reviews for Action Auto Body
(U-Haul Neighborhood Dealer)

147 reviews

650 Cozine Ave   East New York, NY 11208

(718) 647-1520

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(718) 647-1520

650 Cozine Ave
East New York, NY 11208

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JAMESALLEN JR D. 
Rating:
5.0

Everything was good nice customer service I wouldn't change anything I had a great experience

RONALDE B. 
Rating:
5.0

I rated the location Excellent because of the customer service that I received from the lady named Marilyn. The location is rated Average because someone failed to record the van as available in the system. Ms. Marilyn had to work pass her clock out time to make sure I get the van.

NIXON J. 
Rating:
1.0

Customer did not leave a comment.

Jamillah H. 
Rating:
5.0

This the best experience I have ever had. Every thing was so smooth and quick. I am really amazed at the service provided.

robin S. 
Rating:
5.0

Customer did not leave a comment.

Joe G. 
Rating:
3.0

The pricing of the equipment was not clear. The ending bill total was not something I anticipated. I felt the bill was too excessive

Willie J. 
Rating:
4.0

Customer did not leave a comment.

abdulwah O. 
Rating:
5.0

Customer did not leave a comment.

Briana B. 
Rating:
5.0

I am not happy due to the fact that I booked on line and opted out of the insurance offered. Now I receive a bill with insurance charges. $200 added to my bill is not acceptable.

Keith M. 
Rating:
5.0

Everything and all the staff was very accommodating. You don't need to change a thing. Thank you.

bette D. 
Rating:
5.0

Customer did not leave a comment.

justine M. 
Rating:
5.0

Nothing they're great people over there. I wish them all the best and U-Haul.

ORLANDO P. 
Rating:
2.0

This location did not have the supplies I requested available(Dolly, blankets). The rep was friendly and the pick up process was easy. However, the truck we rented could use some maintenance. I was also charged for a 15' truck (what I requested). I was given a 12' truck, which lead my move to require more trips than necessary.

Amanda W. 
Rating:
3.0

Flea Market and Sanitation yard in the same area. Limited parking when returning vehicle. That's all.

Showin H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
4.0

Customer did not leave a comment.

Peter E. 
Rating:
1.0

Customer did not leave a comment.

Llewelyn W. 
Rating:
3.0

Customer did not leave a comment.

dan M. 
Rating:
3.0

I was overcharged I can not get in touch with you guys I would appreciate a call 718-309-5222

jeff W. 
Rating:
2.0

Let people know that more information so they don't get charged extra

Jelani W. 
Rating:
5.0

Customer did not leave a comment.

Jaqueline H. 
Rating:
5.0

Nothing...the clerk is all professional and very helpful and above all she have a patient of a grandma...????????

ROBERTO P. 
Rating:
5.0

Customer did not leave a comment.

MELVIN B. 
Rating:
1.0

I was charged twice for the service

Lela P. 
Rating:
4.0

Maybe stay open a little later

veronica G. 
Rating:
3.0

Customer did not leave a comment.

Guye C. 
Rating:
4.0

gas portion not correct..

milton K. 
Rating:
5.0

Vehicle had food residue, someone ate well and left their crumbs

Ally H. 
Rating:
5.0

Customer did not leave a comment.

JUSTINE W. 
Rating:
3.0

Have equipment available when promised.

Thomasina W. 
Rating:
5.0

No improvement. Customer service is excellent very understanding and helpful. they are doing a great job.

roberto C. 
Rating:
5.0

The gentleman that help me did a very good job. He was fat with me. And that made me feel comfortable making the transaction. I felt really good about renting the U-Haul vehicle from this location.

Greg H. 
Rating:
5.0

Action was great. The only thing I was taken back on the $25 fuel charge

jeff W. 
Rating:
1.0

The rental truck was not at the location I reserved it, but was instead more than a half-hour taxi ride away. I was only informed of the change of location when I went to pick it up from my preferred location, so I was forced to take an expensive cab ride both ways on zero notice, inconveniencing both me and the friends who were helping me move. I did not receive a courtesy call in advance, despite the claims of receptionist, so could not plan accordingly. Would definitely think twice before using U-Haul again.

Tanya L. 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

everything was ok

KIM M. 
Rating:
5.0

Nothing, the reception was very nice

MARIE N. 
Rating:
4.0

Customer did not leave a comment.

Natalie V. 
Rating:
5.0

Everything was ok to me

Richard D. 
Rating:
5.0

Customer did not leave a comment.

RAMESH D. 
Rating:
5.0

Customer did not leave a comment.

jamal E. 
Rating:
5.0

Cool peoples at Action!!! Customer Service is great!!!

Enid M. 
Rating:
5.0

The best in town

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

darlene R. 
Rating:
5.0

Customer did not leave a comment.

merchan I. 
Rating:
5.0

Customer did not leave a comment.

Questa P. 
Rating:
5.0

Customer did not leave a comment.

Lynn P. 
Rating:
4.0

Customer did not leave a comment.

Janae W. 
Rating:
3.0

The front of van (driver /pas)need to clean out.Your customer associates are very good I was happy with them.

jose Q. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL K. 
Rating:
5.0

Customer did not leave a comment.

JAVIER O. 
Rating:
5.0

Customer did not leave a comment.

NAKIJAH M. 
Rating:
3.0

Have this location listed in the area based on zip code. It was not listed when I went to book the rental online.

Chubb B. 
Rating:
4.0

Customer did not leave a comment.

Lenonard S. 
Rating:
5.0

Stay the same way. Courteous, knowledgeable, easy return, and pleasant.

WANDA C. 
Rating:
1.0

The people/management at this location are very unorganized and unprofessional. They added stress to my moving situation I would advise no one to use this location you would have a bad experience. U-Haul should not send its customers to deal with the lack of respect to all race, creed, gender, sexuality, spirituality. It doesn't matter who you are, respect should be given.

dion P. 
Rating:
5.0

Customer did not leave a comment.

GEORGIANA P. 
Rating:
5.0

Everything was wonderful

Trevor H. 
Rating:
5.0

Great place, friendly and helpful staff, clean van, convenient location next to a well none storage location n flea market. I would definitely recommend my friends n family ??

QUESTA P. 
Rating:
5.0

Customer did not leave a comment.

NUR H. 
Rating:
3.0

in a scale from 1-10 I'll give this guys a 9.999999 percent. Its really simple to grab a van and move your belongings in a safe and easy way. Will totally recommend it.

PEDRO C. 
Rating:
4.0

Customer did not leave a comment.

Vincent R. 
Rating:
1.0

too expencive

imran C. 
Rating:
4.0

Better parking for the weekend returns.

MARK W. 
Rating:
5.0

Customer did not leave a comment.

andrew L. 
Rating:
4.0

Improve the software system

james P. 
Rating:
5.0

Experience at action auto body was very pleasant, service was fast and efficient and the costumer service was on point. I would definitely use them again and I would definitely recommend them

DANIEL E F. 
Rating:
5.0

AWESOME CUSTOMER SERVICE!!!!

DEVON J. 
Rating:
5.0

I like the service it was quick and easy, but the price they have per mile is crazy, so its like spending more rhan what you really want.

MICHELLE R. 
Rating:
3.0

Customer did not leave a comment.

LANCE M. 
Rating:
1.0

Customer did not leave a comment.

Iasia M. 
Rating:
5.0

Customer did not leave a comment.

curtis S. 
Rating:
2.0

First of all, my reservation was for a 9' van. Uhaul called me to tell me there was only a 10' truck available, which costs more in gas. The agent that called did not mention that instead of the location in Greenpoint, Brooklyn, NY, the 10' truck reservation was all the way down in southern brooklyn by the beach. I had to take a $35 and 45 minute uber ride to get to it. That added another 45 minutes to drive the truck back. Then the truck was empty and I had to go fill it up before we could start moving. This is all unacceptable and not the service I expect for a repeat customer.

SCOTT K. 
Rating:
5.0

Customer did not leave a comment.

DINATURMA T. 
Rating:
5.0

He is doing a great job. keep it up sir thanks

STANLEY A. 
Rating:
1.0

I rented the truck for a one day drop-off to Brooklyn, NY and after finishing unloading my cargo, the truck was dropped-off about 8:00 pm (5-22-15) that evening. After checking my email I was surprised that I was charged for another day ($40.00 + tax), and the time of drop-off was after 1:45 pm. I just hope this place have cameras because they are crooks working there. I would never recommend this location. I am filing a complaint with everyone.

ALBERT R. 
Rating:
3.0

Customer did not leave a comment.

Guillermina M. 
Rating:
3.0

Customer did not leave a comment.

lahmar S. 
Rating:
3.0

Customer did not leave a comment.

TANYA O. 
Rating:
5.0

Customer did not leave a comment.

RAMESH D. 
Rating:
5.0

Customer did not leave a comment.

BUNBURY S. 
Rating:
5.0

Had an excellent experience. No complaints.

ken S. 
Rating:
5.0

Customer did not leave a comment.

gilberto O. 
Rating:
3.0

Customer did not leave a comment.

TODD R. 
Rating:
5.0

great customer service !!!!

MARTINE P. 
Rating:
5.0

The location was great but I need to travel 30 miles to te location a closer location would be better

JOEL L. 
Rating:
5.0

Customer did not leave a comment.

LASHAWN S. 
Rating:
5.0

Customer did not leave a comment.

HAROLD Y. 
Rating:
5.0

A+++++

jesus A. 
Rating:
4.0

The service provided by Robert was professional, efficient and friendly. He answered our questions completely and thoroughly. The truck was immaculate. It was a great experience all around.

CAROL B. 
Rating:
5.0

My experience at this Rental Pick up location was the best thus far. I would definately recommend this location to friends and family

EXZAVIAR M. 
Rating:
5.0

clean and friendly service thank you Robert

RALPH K. 
Rating:
5.0

love this location once again thank you Robert!!!

PATRICK L. 
Rating:
3.0

Customer did not leave a comment.

TONY T. 
Rating:
5.0

Customer did not leave a comment.

DESIREE V. 
Rating:
4.0

The clerk was very efficient and friendly.

Joanna S. 
Rating:
5.0

5 stars like always thanks Robert !!!!!!!!!!

ADEBAYO M. 
Rating:
5.0

Customer did not leave a comment.

julius R. 
Rating:
5.0

Very happy with the service

giuseppe O. 
No reviews have been submitted for this location.

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