Picked trailer up 4:00 pm was charged for the full day don't think this is right but had no choice only trailer in town will never rent again
BRUCE T
Customer Reviews for Action Pawn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The U-Haul truck had mechanical issues with the gas tank
Renee CThe manager was easy to work with and the pickup and drop-off were both hassle-free. No BS.
Kevin HEverything was great and fast. Thank you!
ADONIA LThe wait time to pick up the truck was over an hour, and once I was at the front of the line, the employee had me wait even longer because they didn't know how to use the Uhaul system to find my reservation. Overall, location focuses more on the pawn aspect rather than Uhaul system.
Jonathan CWould be nice to have assist in inspections prior to rental.
randy sGreat Service!! Stephanie is awesome!
Daiton RVery nice and helpful folks there
jeff jIt was a dirty pawnshop. The guy behind the counter was not helpful or knowledgable. He didn't really know how Uhaul worked or any informtation to answer my questions. His answers to my questions were "I don't know, I just work here." He didn't know how many blankets came in a standard package. Not a place you want to get a Uhaul from. Would not recommend.
David BVery wonderful and pleasant staff
jeff jSatisfied -- no suggestions that could improve.
KIM GGet your act together and don't send customers to seedy/dicey/dangerous facilities. Corporate should really go to every facility that represents them to see where customers have to pick up trucks.
Jeremy FTruck did have to be towed
matthew c