Thank you!
eric h
Customer Reviews for Action Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We dropped here after hours. It wasn’t the most convenient as they have a gate that’s pretty close to the road. This limits where you can park your truck after hours. We had to leave it on the shoulder. Had to stand in the roadway to take the pictures. Not very convenient but made it work.
Kendra NIr was just a long drive for me.
SHAWN AOn my reservation I asked for a pre-pickup inspection of the car carrier b/c I was picking it up 800 miles from mybhome. The regional manager texted me he would do the inspection and he did just prior to my pickup. That's what I call great service!
dave sThe young man that helped me hook up the dolly to my truck was very helpful, and when my hitch didn't work, they loaned me one that did. They also stayed a few minutes late for me to drop the dolly back off. Very pleased with my experience!
warren MI have no additional comments
Darius DTheir Excellent customer service and friendly environment makes it easy to be a return customer.
Russell GTruck acted like the brakes were wanting to mess up at times. RMPs were jumping while going up and down hills.
Cashus SMake sure equipment is cleaned out. There was trash and broken glass in our trailer.
Johna TVery polite and easy to work with. I'd recommend this location to anybody.
Stephen SThis was the second location I used. The first one, The Everything Store, should be shut down! They are completely incompetent. They forgot to put the appliance dolly in the truck and also forgot to put the keys in the lock box! Your app also needs somewhere that you can request an actual person to talk to. And more operators on the weekends because when you are already frustrated a 30 minute wait is not acceptable.
Rebecca DGreat service as soon as I pulled in someone met me to come unhook the trailer very nice location Robby and his team doing an excellent job.
gary cWAY to expensive. I literally move across town, and it was 106$.
Matthew KThe staff helped me quickly. He was friendly and aware of my rental. It took a few minutes for the vehicle to be swept and brought around. Everything was clear and the vehicle functioned very well.
Mark Dvery friendly employees
kenneth mWas not original location chosen. Did not have all equipment requested.
Gina WEverything went great except the return of my deposit. U haul can immediately take your money, but do not immediately return your deposit. In this day of electronic deposits, there should be no delay in returning a deposit.
Gaylen SNothing that I can think of
denver MThe gate was locked. Wasnt open at all. Had to talk to the neighbor about parking the truck at their place.
Teresa SRobbie helped to hook up my trailer correctly for my trip and saw to it that I was treated well. Easy pickup and drop-off. His helper unhooked it for me the next day. I never had to turn a jack or fool with the wiring. Great place to UHaul!
Scott LGreat service and people at this location. Happy to rent equipment here anytime!
Jerry PRight tail light / signal not working.
Vinit KThe two gentlemen I worked with were amazing. I highly recommend them to others. Great experience.
Warren MContact was very helpful and personable.
ronald hListed above!
John WThis is the best place I've ever rented a U-Haul from.
Timothy HExcellent service
Philip MThe pick up location best one I’ve ever used
marion tVery helpful
Stanley HHometown place with great folks. Fastest drop off I've ever done!! Wonderful. Thank you, V 👍🙂
Vionette PNot a thing. Maybe one more friendly person would help.
Whitney Bvery nice and helpful people
JEFF RThe team members at Action were great. Very friendly and helpful in all ways. The only problem we had is that we didn't realize until we unloaded the furniture that there was black grease all over it from the walls and floor of the Uhaul which damaged the furniture and the carpet at the new apartment.
matthew sEverything was great! Easy pick up. Great trailer. Great staff. Easy drop off.
JACK WI was impressed with this drop off location. The guy came out to meet me and the whole process took about 5 minutes.
Stanley HThis location was closed when we dropped the truck off so I am not able to rate this location except for the physical location itself. It was on the main road. Easy to find.
tita lQuick easy pick up hook up and service was great!
Gary PEmployees at Acton rental is very friendly.
Reda CService was professional top notch!!
RANDY EThe best experience. Very efficient. Very helpful.
Leslie HThis location should not be listed as being able to do “after hours drop offs”. Their gate was locked & had trucks parked in front of it making it impossible to get on to their lot for the drop off. We left & came back an hour later & the gate appeared to be still locked but the truck in front of the gate had been moved - so we noticed a guy inside the gate working on a bobcat & noticed the lock on the gate was actually unlocked so we took the lock off & opened the gate ourselves so we could drop the truck off. But this location should not be listed as after hours drop off available. Not a good experience dropping off
penny oNothing, everything was ready and the staff friendly and helpful. I will use them again.
Robert J