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Shirley M | Overall Experience
Customer Reviews for Action Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great person but truck was a bit off.
RUTH RStaff is always amazing, the grounds are very well kept and the storage rooms are in great shape!
Daniel C | Overall ExperienceThe office lady Brenda was very helpful, friendly, and new her stuff. I would like to thank her again.
Pamela J | Overall ExperienceHave a utility dolly that was reserved for my truck.
David PVery affordable storage units and was able to use one in a time of need. Would definitely come back again.
Eydiel R | Overall ExperienceEverything was great thank you very much
Shirley M | Overall ExperienceAmazing Experience! Management was Very accommodating and Extremely helpful!
Roland R | Overall ExperienceVery kind considerate and professional. Wonderful staff.
Ovidio OVery satisfied with staff. Excellent service. Had mechanical problem with moving truck and staff solved all problems without any inconvenience to me. Responded promptly and courteously.
Sandra J | Overall ExperienceThe staff Brenda es very kind and friendly.
ELIZABETH R | Overall ExperienceI received the uhaul with almost no gas and returned it with the same and was charged 61 bucks. Never again, will I rent from this place.
Terri LAll was satisfactory with the unit and reasonably priced.
Rosalinda A | Overall ExperienceI had problems with the tire tiedown on the passenger side it kept coming loose
WILBURN HNothing, everything was perfect. Very spacious, seats were comfortable it was a good experience.
KIMBERLY GI had a reservation, had 2 truck loads of furniture and I get there and they didnt have the room. So what was the purpose of the reservation. Do not call!! Go in person to assure you get it!!!
Kristian R | ReservationBrenda was very professional and answered all my questions. She helped with a u haul rental as well.
Thomas R | Overall ExperienceGreat
MARC A | Overall ExperienceGreat customer service!
DENA M | Overall ExperienceOffice manager was always helpful and friendly. I knew was property was secure n never had a problem.It was a pleasure doing business with you all. Thank you
TARA B | Overall ExperienceBrenda was great.
JESSICA Z | Overall ExperienceThe person we dealt with was very pleasant and helpful. Very satisfied with our choice of storage facilities.
Privacy R | First ImpressionsI will never rent from you again!!!!
Robert MWell kept storage.
DAVID M | First ImpressionsThe guy who helped us was super fast and nice and we were able to rent a truck the day before we needed it which was awesome!
Samantha MVery excellent service.
ROLANDO M | First ImpressionsYES, MS BRENDA UHAUL ASSOICATE VERY FRIENDLY,,,CURTIOUS,,,,EXPLAINABLE & INTELLIGENT,,,,ALL OFFICES SHOULD HAVE ASSOCIATES LIKE HER,,SHE DESERVES A RAISE FROM HER SUPERIOR OFFICER. THANKS, MR ANTHONY CAVAZOS,,,11/29/16.
Antonio CThe staff was very protective of allowing just anyone on site and I appreciate that because I had just reserved a storage room at this location. Everyone was very courteous and professional!
LETICIA G | First ImpressionsI couldn't have possibly had a better experience. Thank you! :)
sarah bGreat customer service. clean
Privacy R | First ImpressionsThe manager is such a sweet heart helped me find the best stoarge rate. Thanks Self Action I recommend ya to everyone...
Privacy R | First ImpressionsFix your intercom and put a roof over it .it is hard to operate when raining.
ROBERTO Rroof is rusting and there is/was a water leak in several units. no response at the gate the second day
Privacy R | First ImpressionsI reserved the van via phone call. When I went to rent it they indicated the price may be higher to which I objected. When turning in the van I had to wait half an hour for an employee to show up.
Doug LYoung lady behind the desk very helpful no problems and was on my way within 10 minutes......great job!!!
GUILLERMO PAngela was very kind and fair to me even though I overreacted to her questions about my rental. I would very much like to rent again sometime. I just like to know what my charges are going to be and what I can expect from my rental experience. Thank You sincerely.
DAVE BThe Staff was helpful and well informed and thorough in preparing the paperwork. They were friendly and supportive.
IRENE FSuper nice and helpful. Easy in and out. Very friendly.
SANDOR M26' truck was not provided as per reservation, I received a 17' truck instead 26'.that issue required me to do more than one load and mileage. also that truck was given to me after 11:00 a.m wasting my time almost half of the day! no discount provided due that issue! Reservation #23251384
JUAN R