Hector D.
Quick, painless, and super friendly service. Happy to do business here
Customer Reviews for Adams Smoke Shop
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Adams Smoke Shop
KENNETH W.
Dakota at Adams Smoke Shop was very professional. Was able to work a deal for me when I just showed up and had no reservation. You need to look at expanding this location. Home Depot/Penske (right down the street) does truck rentals too, but their customer service stinks. No one answers the phone, can't make a reservation, too busy for good customer service. You can make a mint competing with these folks. Thank you!
JENNIFER S.
Adams Smoke Shop is very conveniently located, the employee I worked with was friendly/helpful and the check-in process was super quick and easy.
JONATHAN G.
Excellent customer service, not enough stars in this rating.
Jacquelyn M.
Awesome customer service!! Will rent from here again =)
LAURA S.
Great customer service!
Antoinette F.
Super easy and great
darniece H.
Muffler was so loud. It was not easy to use. I was not happy at all.
alan G.
Excellent customer service
FREDERICK S.
Everything was smooth. Dakota helped us and was very professional which made the whole process cool 😎
Douglas E.
Fast and convenient! Trucks are well maintained.
MANUEL M.
I love the customer service Jon was very nice
Keoni S.
Guy didn't ask for ID Just handed keys when said we were there to pick up a 26' truck. Gave keys and then went on to open up smoke shop. Could have been anyone taking the truck.
Jovanie M.
Amazing customer service I will definitely be coming back
Hany W.
Excellent service.. Completely Satisfied.
KYLE D.
The sale rep was patient with us and gave us services with a smile
Tariq R.
Very friendly people
ROBERT C.
Quick, easy, frendly!
Melita L.
Great service!!
Taylor S.
Great experience, this was second time going to this location.
georgios G.
Thank you!
Eric Z.
Amazing customer service by both gentlemen today. Definitely going to recommend everyone in the area to rent their uhauls from this place. Extremely professional and fast.
Crystal S.
Dakota was very knowledgeable, helpful, and polite. Thank you!
Marcos O.
Staff was professional and courteous
Larry B.
The mobile process was a hassle and more work. If I'm tasked with a job, you should offer a discount. Mobile implies faster and all the verifying photos and entering information twice is nutty. I filled it out online then with my phone, then had a security flag for using a new device...my phone...
Janiece G.
The inside of the back of the box truck was so filthy we had to sweep out the trash and dirt and wood chips before we could use it.
Diana F.
He was busy and should've had help at the counter, but he was really nice and apologetic.
ricardo R.
Awesome service very helpful with any questions I had
Richard S.
I got overcharged not happy costumer
Eduardo L.
The guy was very friendly but didn't do the inspection of the truck with me prior to leaving. Turns out someone cut the gas tubes and took out gasoline from the tank. (I came to realize this when I wanted to refill the gas to where I found it)
brenda S.
Very friendly nice people...great service. Nice I could rent on a Sunday.
jeffery J.
Easy to get in and out. Great experience!
Bernadett B.
Guys are always great and efficient. This was my second time renting from here. I will come back and rent from this location next time I need to move.
Kenneth S.
very helpfull
Chris A.
Make the process user friendly: figure out a way to streamline traveling, paper work, gas replenishment, especially for those who have rented previously.
fernado G.
The owner and staff are very nice and polite . I definitely recommend Adams Smoke shop for Uhaul rental and more .
Derek P.
Dakota was great and the rental experience was great too. I'll definitely rent from here again.. The vehicle and appliance dolly I rented had problems though.
Buddy S.
Awesome customer service very professional!
Angela P.
Outstanding customer service, great prices and availability.
Michael K.
Probably one of the best uhaul rental places ive been to yet. Best customer service. I will only rent from here from now on...
Debora H.
The store is in a strip center, which is fine, but it's a smoke shop. It wreaks of incense, is hot and stocked with weird paraphernalia. Dakota is the employee and he is very nice and helpful. The truck was there but the appliance dolly I reserved was not. I had to drive to another U-Haul to pick it up. What a waste of time. To add insult to injury, the truck leaked oil in my driveway. I sure hope the leak was checked out before the next person drives it off the lot.
Daniel A.
1. Its a smoke shop and I did not feel comfortable there. 2. The UHAUL videos did not match the site. Specifically there was no orange lock box for me to leave the keys and that caused me to have to go back later and turn them in which seemed to upset the employee and caused me to waste another trip. .
Jordan S.
Dakota was great and very informative
Johann J.
Nice and courteous people. Very clear on what the you are paying for. Would go back
Veronica M.
Friendly and professional.
Brandon E.
Friendly people
FRED A.
Great customer service
Raegan Z.
Friendly attendant, clean and quick
Eduardo C.
Drop off time was 8 am store didnt open until 10. I was told i would not get charged for an extra day but i did. I had to call and go back to the store to get the issue resolved
Marc M.
Great customer service!!
Ronnie L.
Continue with the service youve been providing its the best
Daniel L.
Both representatives with uhal that I encountered during my rental were very courteous and professional.
THOMAS O.
pick up and drop was super easy and super fast, much better than the busy big U- Haul stores. I was expecting to get a really old, high mileage truck. I was pleasantly surprised, to find it was a brand new truck with only 20,000 miles on it.
Desiree A.
The young gentleman that helped me was very helpful and although the store was busy maintained a very well managed flow. I will definitely return for a truck rental and more. Very friendly. Even in return. Thank you. Customer service like this is hard to find now a days.
janice R.
Do not use this store for uhaul trucks to be picked up or dropped off the man that works there was very rude . The light was on no gas in the truck .
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