Customer did not leave a comment.Richard V.
Customer Reviews for Adkisons BP Pure
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.LAWRENCE H.
Very friendly customer serviceRhonda B.
Customer did not leave a comment.Bill W.
Larry was excellent! He answered all our questions. He was friendly and didn't try to rush us even though he was busy. 10/10 will use againJoshua R.
Customer did not leave a comment.John R.
I have no complaints. Service was excellent and very accommodating. I would definitely recommend this business.sherry P.
Larry was great and made the rental go very smoothly.GARY E.
Great serviceCraig V.
Customer did not leave a comment.Terri T.
Nothing Larry @ Adkinsons BP is the man!David Z.
Customer did not leave a comment.Garey B.
Customer did not leave a comment.Judy R.
Customer did not leave a comment.Kurt H.
Larry was EXCELLENT and very helpful and accommodating and just an awesome person to work with for this move. Highly recommend using him for Uhaul or mechanical needs, just a great experience in a an already stressful time.carol M.
Drop off was very easy. The people were very polite.Betty A.
Very customer friendly and professional service.James G.
Not a thing they done an excellent job taking care of me I really appreciate itrob S.
Customer did not leave a comment.Gina B.
It was amazing. I would highly recommend.Matthew V.
Great drop off spot. Friendly and helpful people.Michael T.
Customer did not leave a comment.Robert G.
Customer did not leave a comment.CARLOS N.
Customer did not leave a comment.TOMMY M.
Pleasantly surprised. Other location had poorly maintained equipment and nonexistent customer service. Everything was well maintained; dealer friendly and helpful.Bill M.
Closed on day of delivery back to Uhaul, this was on a Saturday...SHAROLYN S.
Customer did not leave a comment.Richard C.
Larry at Atkinsons BP Pure was friendly, courteous and very helpful. He went the extra mile when there was a mileage error on the paperwork for my truck. They were going to charge me an extra $400 for 950 miles that I didn't put on the truck. He took the time to research the records and figure out the problem. Excellent customer service! Thank you!Robert A.
Friendly, knowledgeable, competentSandra B.
Customer did not leave a comment.Michael M.
Nothing. It was as good as it could be. Fast, courteous and hassle free.Raymond L.
Customer did not leave a comment.Christopher S.
Only had 1/4 tank of gas when we received it and was charged for it when we returned it as such.John B.
Customer did not leave a comment.Richard E.
Customer did not leave a comment.Stephen S.
Customer did not leave a comment.Lee W.
Customer did not leave a comment.Gregory W.
Customer did not leave a comment.PHILIP S.
The person at this location (Larry, I believe) was very helpful on this day with assisting my husband and I with renting a truck after our truck rental was changed at another location. This person was more than accommodating on this day and it was greatly appreciated. We would recommend this location again and again to others in the future.Tarsha B.
Best customer service anywhere. Clean, reliable equipment. Used this service many times here. Top notch all the way around.Deborah B.
Larry went above and beyond to secure our truck after Uhaul corporate changed our pickup city with no reason. If not for Larry, it would have been a burden.Jeff T.
Customer did not leave a comment.Florence P.
Larry went way out of his way to make the experience good and get us what we needed. Thank you!john S.
Customer did not leave a comment.Joshua T.
BACK UP CAMERA.RICHARD M.
Customer did not leave a comment.charles G.
Customer did not leave a comment.james C.
Customer did not leave a comment.MICHAEL C.
Customer did not leave a comment.RANDY M.
Customer did not leave a comment.Joseph F.
Most helpful customer service provider I have ever encountered in any industry, thanks for the great service!Jason H.
Customer did not leave a comment.elda G.
Larry had everything ready for me to upon arrival. Vehicle was spotlessMichael C.
Customer did not leave a comment.Todd L.
He was a joy to work with.ellen S.
Customer did not leave a comment.dale R.
Customer focused, quick, solved potential problems before they happened, great communication, and friendly owner. We lived out of state, but in my short visit, I could tell others were return customers. Also, the owner made sure I wasn't paying for more than I needed - I really appreciated that kind of attention these days!Kyle W.
Make the software work better. The man was great but the Uhaul website seemed messed up.Stuart W.
Superior customer service!Sara D.
Customer did not leave a comment.Samantha H.
Customer did not leave a comment.Ron H.
Proprietor was polite, cordial and kind. Right side passenger door lock was broken but proprietor was aware. â€œChange oil soonâ€ prompt also continually displayed and again, am sure proprietor is aware.Stanley C.
Excellent customer services. Larry just happened to pull up while we were trying to call a taxi to get a ride to the airport and he offered to bring us there. He saved the day for us!MICHAEL M.
The manager was very helpful and professional. Thanks for helping me meet my medical needs in Panama city. Escambia County sheriff department escorted me the entire time.Robert B.
Amazing customer service at BP Atkinson, never had a good uhaul experience until them.Kayla H.
Great customer service!!!Brendan P.
I just wanted to take the time to mention how professional, personable, and helpful Larry was. He was able to set me up with the equipment I needed, when I needed it, and was able to offer me assistance on multiple occasions while I was traveling to my new destination. Thank you Larry!kyle B.
Larry was great! Took great care of me! The equipment however smelled of smoke like someone owned it before and smoked inside with the windows up.Ashton S.
Customer did not leave a comment.MICHELLE C.
Amazing service! Won't be using anyone else from here on out!Ariela A.
Thank you for your hospitality; you made our experience worthwhile! That said, the truck has a very clear "no smoking" label that has not been enforced. My dad is a heavy smoker, and this is the most penetrating smoke aroma that I've smelled in a long time.Justin B.
Customer did not leave a comment.Charles S.
Customer did not leave a comment.bill B.
Customer did not leave a comment.rodney K.
Customer did not leave a comment.Joel H.
Customer did not leave a comment.Sage B.
Fantastic - easy in and out. Van was in good shape.Frank W.
Customer did not leave a comment.JOHN G.
Customer did not leave a comment.Anaiyah C.
Customer did not leave a comment.Sage B.
Great customer service, friendly atmosphere, and just an overall great experience.Kenny B.
Excellent customer service. I will recommend this location to anyone in the future no questions asked.Matthew C.
I want to thank the owner for helping out when he didn't have to. He brought me the truck from Pensacola to Gulf Breeze,I would recommend this location to everyone! Thank you again!Cheri L.
Customer did not leave a comment.Robert T.
I-Haul needs to update its mapping service. I told four different people that the Pensacola Bay Bridge was out, but apparently corporate admin doesn't listen to their staff. I had to drive an hour to pick up my and another back home to load it. Happily Larry Atkinson was so kind and helpful he made the trip worthwhile. I know I would not have received such excellent service at Midway U-Haul in Gulf Breeze. Larry Adkinson deserves a raise and a halo.Melissa K.
Excellent customer service.Jeffrey S.
HAVE MORE VEHICLES OF THIS KIND AVAILABLECREOLA L.
Customer did not leave a comment.Gregory A.
Super service, kind owner that was helpful. This location was not as close as another one but I picked it due to the positive reviews. Glad I did !MARK S.
Customer did not leave a comment.andrew B.
Service was excellent, fast and friendly. I've used this dealer previously and will continue to use in the future.Christopher W.
Customer did not leave a comment.Millicent B.
Excellent kind serviceDonald G.
Larry Atkinson is an awesome man to work with. He goes above and beyond to make sure his customers are happy with their service. You don't get that everywhere! David AlexanderDAVID A.
Customer did not leave a comment.Teena M.
Great service from a well established family businessRICKY C.
Larry was awesome! Will definitely work with him again!Michael S.
Larry,owner did an excellent job.stan L.
Larry is a shining example of great customer service and a huge helpJeremiah L.
This location is the most productive place I have ever seen...love this location..I will for know on only use this location because the guy who helped us was very helpful and curious ...cecilia G.