Customer Reviews for Adkisons BP Pure
(U-Haul Neighborhood Dealer)

1,029 reviews

2800 E Cervantes St   Pensacola, FL 32503

(850) 432-0149

Office Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 432-0149

2800 E Cervantes St
Pensacola, FL 32503

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very friendly service at this U-Haul highly recommended

Keith L 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
5.0

Customer did not leave a comment.

michael l 
Rating:
5.0

Customer did not leave a comment.

Aubrey E 
Rating:
5.0

Best location for pick up and drop off with friendly and helpful staff.

Shellie S 
Rating:
5.0

Nothing, it was a Great Experience! The guy that help me was Wonderful!!

TAMMY B 
Rating:
5.0

Customer did not leave a comment.

Albert N 
Rating:
5.0

Best place ever.

September S 
Rating:
5.0

My experience with U-haul at the Stanley Ave location in Pensacola exceeded my expectations. They are friendly, professional, and explained all costs up front. The 10 ft box truck that I rented was in new condition, easy to handle, and just the right size for the job. I highly recommend supporting this business.

melanie j 
Rating:
5.0

Great place to rent from. The truck was clean and Larry was helpful and pleasant to work with. Definitely recommend going this place to someone else

PAUL M 
Rating:
5.0

None

RONALD C 
Rating:
5.0

Larry is awesome! Rented a motorcycle trailer and ended up with a great conversation too. Thank you sir!

John T 
Rating:
5.0

Adkisons BP is absolutely the best location I have ever rented a U Haul from. He owns the business, and has for years, and knows what he's doing. He is friendly, courteous and easy-going. Rent from him instead of the big rental "centers", you won't be disappointed.

Anthony C 
Rating:
5.0

Mr. Larry was extremely helpful and very kind. I can not recommend him enough.

Stephon S 
Rating:
3.0

Customer did not leave a comment.

Steven F 
Rating:
5.0

Everything was good

rebecca s 
Rating:
5.0

I have had two incredible experiences with Adkinson's and will recommend to anyone I know needs a truck. If I need another one, this is where I will go.

HEIDI H 
Rating:
5.0

Excellent service and overall experience.

SCOTT C 
Rating:
5.0

Customer did not leave a comment.

Cynthia O 
Rating:
5.0

Larry was fantastic. Would definitely recommend this business.

CHRISTINA B 
Rating:
5.0

Gentleman was very nice and helpful.

WILLIAM W 
Rating:
5.0

Tremendous support from Adkinsons! We'll be back.

leslie m 
Rating:
5.0

Mr. Larry was great to work with! He was very professional and very personable! If I need to use U-Haul in Pensacola again, I'll use this location again!

Timothy D 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

Exceptional customer service! I recommend Larry to everyone!

Ryan E 
Rating:
4.0

Customer did not leave a comment.

Sarah G 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE H 
Rating:
5.0

Owner was wonderful!!

Amanda C 
Rating:
5.0

The owner was very nice and accommodating. Great local business

Jessica W 
Rating:
5.0

Customer did not leave a comment.

Ian P 
Rating:
5.0

Experience was great at this location.

Janet C 
Rating:
5.0

Customer did not leave a comment.

Rebecca H 
Rating:
5.0

The easiest, friendliest Uhaul dealer I have ever had the pleasure of working with across the country.

Christopher R 
Rating:
5.0

Customer did not leave a comment.

Vicki W 
Rating:
4.0

Customer did not leave a comment.

Ryan H 
Rating:
5.0

Customer did not leave a comment.

Billie C 
Rating:
5.0

Customer did not leave a comment.

SUELLA S 
Rating:
5.0

Customer did not leave a comment.

Sandra R 
Rating:
5.0

Customer did not leave a comment.

Ian P 
Rating:
5.0

Pleasnt, efficient staff, convient location Convientlacayh Ion

Byron A 
Rating:
5.0

Customer did not leave a comment.

Tia H 
Rating:
5.0

Quotes need to be more transparent of what invoice price will be

Stacy H 
Rating:
5.0

Customer did not leave a comment.

Sylvia G 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F 
Rating:
5.0

Good customer service and upon arrival I was greeted with a confirmation call.

Kenon B 
Rating:
5.0

Larry is always helpful and makes sure I have everything I need.

candace m 
Rating:
5.0

Nothing

william b 
Rating:
5.0

Customer did not leave a comment.

fred h 
Rating:
5.0

Nothing! Equipment was ready and very clean. The agent was friendly and helpful 😊

andrew s 
Rating:
5.0

Great customer service from this Location!

TERRY S 
Rating:
5.0

Customer did not leave a comment.

shawn V 
Rating:
5.0

the guy running it was awesome, would recommend his place to a lot of people

jacob m 
Rating:
5.0

Just a good experience all the way around!

gail b 
Rating:
5.0

Great customer service

ZACHARIAH B 
Rating:
1.0

Customer did not leave a comment.

JASON P 
Rating:
5.0

Customer did not leave a comment.

Brian B 
Rating:
5.0

So helpful! Highly recommend.

Christy L 
Rating:
5.0

Larry very nice n friendly. Rent from no one else

tim h 
Rating:
5.0

Customer did not leave a comment.

Ryan W 
Rating:
5.0

Customer did not leave a comment.

Merritt N 
Rating:
5.0

Customer did not leave a comment.

Ryan D 
Rating:
5.0

Outstanding service at pickup. Great communication from confirmation throughout. Highly recommend this location

Shannon W 
Rating:
5.0

Customer did not leave a comment.

dee m 
Rating:
5.0

Owner was extremely knowledgeable about what services to offer me and went above and beyond when there was an issue with my account. He was patient and helpful to help me solve my problem so I could continue to rent the van. Thank you! I highly recommend this business as a must use service center!!! So much friendlier than other larger stores I have used in the past!!

Michelle H 
Rating:
5.0

Customer did not leave a comment.

william b 
Rating:
5.0

Customer service is top notch!

Tracey P 
Rating:
5.0

Great guy at the drop off location!

FLOYD B 
Rating:
5.0

Five stars!!!! Friendly and easy process! Will definitely be using this location again.

Johnny S 
Rating:
5.0

A pleasant rental experience. Vehicle and staff friendly and helpful.

Mike J 
Rating:
5.0

Customer did not leave a comment.

CINDY s 
Rating:
4.0

Great and friendly customer service. Explained everything clearly

Tiffany H 
Rating:
5.0

Customer did not leave a comment.

gary v 
Rating:
5.0

As always (well over 25 years experience with Adkinson's BP) exceptional service.

Christi W 
Rating:
5.0

The owner was very nice helping us figure out what to do with a drop off when the location was closed and communicated well with us.

Rebecca G 
Rating:
5.0

Customer did not leave a comment.

Donna H 
Rating:
5.0

What a great business owner. We were in a bind and he was totally helpful and accommodating. Wish more people were like Mr. Adkinson. Truly a guy you could be great friends with.

JON M 
Rating:
5.0

Customer did not leave a comment.

Lisa S 
Rating:
5.0

Customer did not leave a comment.

lisa r 
Rating:
5.0

YEEHAW

Alex A 
Rating:
5.0

Customer did not leave a comment.

Alex C 
Rating:
5.0

Customer did not leave a comment.

Lawrence N 
Rating:
5.0

Everything was perfect. Thank you!

Susan P 
Rating:
5.0

Customer did not leave a comment.

leondra w 
Rating:
5.0

Not one thing!! This is the location for the best customer experience I have had anywhere in ages. Thank you for going out of your way to get our needs met!

Sam W 
Rating:
5.0

They went above and beyond to make sure I got the uhaul I needed.

Katrina C 
Rating:
5.0

no need to improve ,- excellent service

ford m 
Rating:
5.0

Customer did not leave a comment.

Irving M 
Rating:
5.0

Customer did not leave a comment.

Rand K 
Rating:
5.0

The owner Mr. Larry was so kind and very approachable. He explain everything to us and made sure that the truck is well maintained.

JOMELYN A 
Rating:
5.0

Mr Larry Atkinson is best Uhaul rep in Pensacola! Don’t deal with any other location.

Charlotte M 
Rating:
5.0

Great location with friendly owner

Scott C 
Rating:
5.0

Customer did not leave a comment.

flora m 
Rating:
5.0

Mr Larry Atkinson is a great asset to the East Hill community! So customer friendly & efficient!

Chuck B 
Rating:
5.0

First rate, professional hospitality and service. Larry made the entire experience excellent.

Robert H 
Rating:
2.0

The truck leaked during the trip to charlottet when it rained. My king size Serta mattress got wet and now has a big ugly stain. I hope it doesn’t mildew

shayne f 
Rating:
5.0

Overall the vehicle was cleaned but the inside of the storage area on the vehicle had an awful smell. Needs a thorough cleaning/disinfecting. Aside from that, a great experience though.

David D 
Rating:
5.0

Larry was a true Professional answered all our questions and was a pleasure to rent from made our move that much smother Thank you UHaul .

john h 
Rating:
5.0

The U-Haul was clean, but I think the motor was going out because we couldn’t do more than 55 mph without it rattling extremely bad and I didn’t even have a heavy load. And also did it with nothing in it as well with it being after hours, it was scary. Also not to do with this location, but the check-in process on the app was extremely frustrating.

MADISON T 
Rating:
5.0

Customer did not leave a comment.

Egi M 
Rating:
5.0

The BEST customer care by owner, Larry Adkison.

scott h 
No reviews have been submitted for this location.
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