Did not have the two dollys I rented. Had to drive to another location to get them.John P.
Customer Reviews for Adult Learning Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Ripal P.
This was the worst experience of my life in renting a vehicle!!! It took over 2 hours for me to get the 15' truck. I reserved this truck 1 1/2 weeks prior to my pick up date and was told the location I reserved the vehicle did not have my vehicle. They sent me to another place and it did not have the vehicle. I went to the third place to get my vehicle and I had to sit in an un-airconditioned office for 2 hours because the attendant could not get his computer to work. This was the most frustrating thing I have ever been in and it delayed my work that I was doing for 2 hours!!! This was the worst service as no one on the phone would help me with u-haul!!! I kept getting transferred to the WRONG departments and I kept getting disconnected! I should not have to pay for this rental service for the hell that I went through! I am sure no one with u-haul will probably even read this!Cathy P.
Couldnt print contract plus truck was turned in 4/27 uhaul didnt check it in till 5/6 also i was charged a additional day when the uhaul was at the facility also i notified uhaul the time and place i droped the uhaul off at no one ever reached out to or check in the uhaul untill i called im multiple times try to get answes.gerald E.