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Customer Reviews for Advanced Import
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
VERY GOOD. MANGER IS VERY HELPFUL WILL COME HERE EVERYTIME
FRANKLIN DFrank was awesome and super helpful. He made the process really easy. Great job.
Timothy MThis location greets you like a Four Seasons hotels customer rep in East Asia despite the concerning neighborhood. They ask what do you need to do and make recommendations. More importantly they provided me a truck that has 137,000 miles but the engine was strong, transmission not missing a beat, the cabin was clean, tires have deep grooves and tracked spot-on despite the two inches of rain that came down, and the truck has Weathertec-type covers that were clean enough to use in a surgical theater! I have rented with U-Haul in the past but between the customer service (get over the location) and condition of the vehicle go for it!
GUILLERMO CFrank was very kind, knowledgeable, helpful and professional
Gina UThey should improve the app. When we went to pick up the truck, we had a lot of trouble uploading the photos of the driver's license. We had to call customer service. The representative was very friendly and patient.
Hector RFrank was amazing, friendly and accommodating
Yanaira PI like it
CEDRIC AI’ll continue using this location, so friendly and amazing and fast process. All clean and well explained.
Johann VTHE MANAGER IS AMAZING
SEYED SGreat customer service! I would recommend this U-Haul location to anyone who needs a rental in Tampa.
Traci JThe UHaul guy didn’t assist with anything. He was not friendly and barely said anything besides “here’s the keys, you can go take pictures” and carried on with his day.
PAUL MThe truck was clean because I didn't use it and I delivered it in person. The office was open. It was 11 am and only an hour had passed and the gas was full just like they delivered it to me. I filled it up with $5 worth of gas, I just moved it two corners and returned it back. Y the guy try to put me too many charges the things that I never used or expended
Flora D