Customer Reviews for Advanced Packaging

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Advanced Packaging

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RICHARD D.
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Staff was professional and friendly and helpful connecting trailer . I'm a senior and military vet and appreciate their help.

DEBORAH R.
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Very friendly and helpful owner and staff.

Nezdon S.
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inform renter in person* that next day check-in after dropping keys in drop box cost $20

Robert B.
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Very easy to drop off equipment!

David N.
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Customer did not leave a comment.

Jane K.
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Customer service was amazing. The process was easy and i would recommend this location. Return process was also easy peasy lemon squeezy. Shane was efficient. Thankyou guys

Anthony H.
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I would say the truck was good for what we used it for. I was able to extend the reservation with no problem. The truck itself was not clean. Dirt in the back, hair from an animal all in the front, but it was a moving truck and got my things from A to B. The staff was nice and willing to help.

NED W.
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Thanks for your awesome service

Rosalind J.
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Customer did not leave a comment.

RONALD N.
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Customer did not leave a comment.

John S.
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I noticed on my bill that I was charged $70.00 for Safemove, but when I reserved the truck online I remember declining this coverage more than once. Just trying to figure out why this charge was placed on my bill? Thank you

Tashika A.
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Customer did not leave a comment.

Robbi N.
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Customer did not leave a comment.

IVAN C.
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Customer did not leave a comment.

LINDA C.
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The representative was courteous and helpful.

Faisal A.
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Best location in wichita

JOHN P.
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Customer did not leave a comment.

Tashika A.
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I was charged 25 for cleaning. The truck was returned in same condition we received it. Inside was dirty when I got it. It has long hairs and mud on floor inside. This is scam

Richard D.
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Ali, the rep that helped with paperwork and trailer was excellent. Professional and explained everything to ensure I was clear on it all.

SONNAM T.
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Customer did not leave a comment.

Quentin M.
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Dropped after hours. On line check out great. Reason for average lot was not marked in any way where to place drop off for returns. The rental did the job and had no issues. Will rent again as usual, through my dad's advise, Lee Miller.

Chajuan J.
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Great customer service

Liberty S.
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Customer did not leave a comment.

Jerry B.
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Improve? Literally everything...the truck wasn't there when I arrived, when it did show up, it wasn't sanitized, the cab was filthy/disgusting, the cargo area had trash & dirt. The customer service was pitiful, and very uncaring. I had reserved an appliance dolly weeks in advance. They were all rented out when I arrived. I asked the attendant how they can all be rented when I had a reservation? He told me that's just the way it goes. Are you kidding me?! I will never do business here again, and won't likely rent U-Haul again either.

Gary M.
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Customer did not leave a comment.

Denny P.
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make sure the engin has oil in it and there is no check light on ,and and make sure the equipment is loaded in the truck for you not have to do it your self .ie dolly and pads

MINNIE P.
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The truck was not in good running condition I informed the people there that they may need to have the check truck checked out before they rent it again

JESSE L.
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Customer did not leave a comment.

Clint M.
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Customer did not leave a comment.

Caleb Y.
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The big problem was that I ordered a car dolly and the one there was not operable. It took quite some time for them to find one from another location which they then wanted to charge extra for. They did not because I refused to pay extra. Someone really should inspect equipment regularly to make sure it workable.

Elizabeth L.
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This location was closed for the day

Michael W.
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The app is awful. It took over an hour to check in. Returning the truck was even worse. If they are going to encourage checking in online, they should have an app that doesn't constantly glitch out.

Tess M.
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Customer did not leave a comment.

Melissa J.
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Customer did not leave a comment.

Daniel M.
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Customer did not leave a comment.

mytesha W.
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Customer did not leave a comment.

Cari C.
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Customer did not leave a comment.

Connie W.
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Customer did not leave a comment.

WILLIAM L.
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Customer did not leave a comment.

Jeff W.
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Customer did not leave a comment.

ZhengYao L.
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Customer did not leave a comment.

Duane M.
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Customer did not leave a comment.

ADAM W.
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I will not rent from another U-Haul location or recommend one. The trailer I had rented was not road worthy, when loaded the wheel Newark for made noise and the trailer was unable to be pulled faster than 45 mph without swaying back and forth. I dropped the trailer off to another location that had ‘inspected' it. Wheel bearings act differently loaded and unloaded, they determined nothing was wrong and released the trailer. On the way home I had a similar issue, I was able to drive 55 mph, however they was still some bearing noise unloaded. This is a safety hazards and should be addressed.

Jaya R.
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Customer did not leave a comment.

charlie F.
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Customer did not leave a comment.

Barry C.
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Make sure the windshield is clean

Benjamin G.
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Customer did not leave a comment.

Bradford H.
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Customer did not leave a comment.

SYLVESTER C.
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Coffee

John P.
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Customer did not leave a comment.

Eric H.
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Customer did not leave a comment.

Andrew R.
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Customer did not leave a comment.

Steven W.
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Customer did not leave a comment.

WAYNE S.
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Customer did not leave a comment.

WALTER H.
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The man person at this location was a lot of help, very friendly, and quick! I would definitely recommend this store!

Joshua M.
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Customer service was inattentive and not very helpful website was having issues

randy R.
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The first vehicle we got was damaged and the uhaul rental people did an awesome job of making it right and we were able to get on the road without any problems

Ali I.
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Customer did not leave a comment.

Wesley B.
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Denise S.
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Customer did not leave a comment.

Waino J Y.
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ROBERT R.
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These guys are very considerate and easy to deal with.

Zach S.
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Customer did not leave a comment.

ANDREW S.
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Na

Carla M.
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Customer did not leave a comment.

Kristina E.
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Customer did not leave a comment.

Daniel S.
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Customer did not leave a comment.

Rivera D.
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The person that processed the return was very courteous and helpful.

Quincy J.
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Customer did not leave a comment.

KATHY F.
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Customer did not leave a comment.

Joshua P.
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Please come out and walk around and check out the truck and equipment with your customers. There was mud all over the drivers side floor board and pedals. Other than that, staff was very nice and knowledgeable. We will definitely be back!

Michelle C.
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Customer did not leave a comment.

Torsten C.
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Customer did not leave a comment.

Alice F.
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Customer did not leave a comment.

ROBERT S.
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Customer did not leave a comment.

Angel M.
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Great customer service at this location. I couldn't get the appliance dolly to work but that may have been my fault not knowing how to use it

Robert S.
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Customer did not leave a comment.

Alexander C.
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The location people were courteous and helpful. UNFORTUNATELY THIS WAS NOT THE LOCATION I SELECTED WHEN I MADE THE RESERVATION. This made the pickup and return more of an obstacle and time consuming for us.

Trang L.
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None

Luke B.
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My truck had cigarette butts in the cab. Everything was grimey and dirty. I folded the blankets better than they were left for me and since it was already dirty in the bed of the truck I had to actually mop because i was so worried that you'd charge me for it being too dirty. Really stressful. pad lock was hard to lock on the gate as well....but that's okay. It was a fairly painless process but man was that truck a mess.

RAMONA M.
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great location for me

JESSICA M.
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Customer did not leave a comment.

Andrew A.
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Mark S.
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Customer did not leave a comment.

NATHANIEL J.
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-cleaner trucks -Better prices -include dolley with a truck rental

Schuyler D.
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Customer did not leave a comment.

Don C.
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Customer did not leave a comment.

Howard S.
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Customer did not leave a comment.

Suveen E.
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Customer did not leave a comment.

Teresa U.
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Customer did not leave a comment.

Randall H.
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Rental process seems more complicated than it should be. I uploaded by drivers license as requested online. They still needed it. The online reservation system had me done for two days according to them.

James M.
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The transaction was done quickly enabling me to get hooked up and rolling without a hitch.

Joni Y.
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Customer did not leave a comment.

kris M.
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None

Diane G.
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Customer did not leave a comment.

David W.
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Customer did not leave a comment.

Telicha H.
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Customer did not leave a comment.

DEBRA A.
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I really enjoyed the U-Haul and it was easy for me to move quickly thank you very much

Brenda S.
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Great service, very friendly

George F.
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zo s,happy with the service, except for one thing. In the past it wasn't hard do get a ttrailer instead of going to another location. Now it is hard to get one at the same location George Flinsbaugh

No reviews have been submitted for this location.

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