I put "no" because we could not get into the office. It was Saturday and the hours said they would be open. We wanted to return the truck during open hours because we had questions. We could not ask those questions (which caused us problems later) and that was frustrating. I understand that it was the Easter weekend, but we had no other choices for returning the truck during their open hours.
SANDRA W
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(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita, KS 67208
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Customer Reviews
- 4.5 Average Customer Rating
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truck was clean and worked well!
RANDAL PThe truck was falling apart, really rough ride. Suspension was shot, it struggled to shift when empty not on tow mode, the back slide door needs to be lubed or maintained, mirrors bounced until they pointed at the sky when on a dirt road. But it did the job at least and didn’t break down. Just needs to be maintained
COLE SBoth the employees and the management staff were incredibly caring and professional. I was in a bind and needed to switch out a trailer for a smaller one and they went over and beyond to ensure I was taken care of for both pick up and my future drop off. When I had a question about my rental, they handled it immediately. I could not ask for a better experience. Thank you so much.
JENNIFER KThe cab of a vehicle was so dirty I couldn't find a place that I wanted to sit my cup that I was drinking water out of. The smell was so bad that after using it for a few hours I had to go home and take a shower just to get the smell off. Think old dip and cigarette bottle...
DAVID B