Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and super helpful hitching the car dolly ro my truck
Steven Spain
Rating:
5.0
Super nice, helped us unhook and was super speedy with helping us.
Kayla Jaramillo
Rating:
4.0
Better check of lighting on trailer, my trailer didn’t have clearance lights, had to run flashers after daylight.
Collin Kenney
Rating:
5.0
Very helpful
Richard Estes
Rating:
3.0
Took way longer than we expected
jerry propracenia
Rating:
5.0
Customer did not leave a comment.
Kenneth Fischer
Rating:
5.0
Customer did not leave a comment.
Jason Hunter
Rating:
5.0
It's all good.
David Allin
Rating:
5.0
Customer did not leave a comment.
MICHAEL KNUDTSON
Rating:
5.0
It was all good.
David Allin
Rating:
5.0
Customer did not leave a comment.
Scott Ford
Rating:
5.0
Customer did not leave a comment.
Ann M Nieves
Rating:
5.0
Customer did not leave a comment.
Alain Dalmau
Rating:
5.0
Customer did not leave a comment.
KENDALL PHILLIPS
Rating:
5.0
Customer did not leave a comment.
Neal Wagner
Rating:
1.0
Charged additional mileage after vehicle return. No customer service support to request refund of charges that are clearly highway robery.
BEN GIBSON
Rating:
5.0
Customer did not leave a comment.
Thomas Kukuraitis
Rating:
5.0
great.
stephen jones
Rating:
5.0
Customer did not leave a comment.
Joanie Thompson
Rating:
5.0
Customer did not leave a comment.
John Richardson
Rating:
5.0
Customer did not leave a comment.
Ric Ostrom
Rating:
5.0
Customer did not leave a comment.
PAMELA HAMBRIGHT
Rating:
5.0
Customer did not leave a comment.
SPF LLC
Rating:
5.0
very helpful staff
Dayna Wiederich
Rating:
5.0
Customer did not leave a comment.
Charles Lawhead
Rating:
5.0
Make sure that the hitch connections are properly attached! I went 50 miles and stopped to get fuel and the hitch connector that I just purchased was ripped off..
Ronald Maxwell
Rating:
5.0
Customer did not leave a comment.
Jeff Herynk
Rating:
5.0
Great customer service…
Eduardo Olguin
Rating:
5.0
Customer did not leave a comment.
james Williamson
Rating:
5.0
Customer did not leave a comment.
Darren Allred
Rating:
5.0
Customer did not leave a comment.
Chris Holzwart
Rating:
4.0
Customer did not leave a comment.
Linda Simonton
Rating:
5.0
Super friendly, knowledgeable, and extremely helpful- thanks!
Natalie Bertoni
Rating:
5.0
Customer did not leave a comment.
RONALD KLINE
Rating:
5.0
Was supposed to get an open utility trailer but I didn’t get one. Got a brand new enclosed trailer
brandon potter
Rating:
5.0
Customer did not leave a comment.
james morgenstern
Rating:
5.0
Customer did not leave a comment.
neil hart
Rating:
5.0
Small Store was easy for pickup and return.
Tom Kell
Rating:
5.0
Location was very difficult to find.
George Hamer
Rating:
5.0
Customer did not leave a comment.
Danny Poulson
Rating:
4.0
The manager put us in touch with the area field manager to submit a claim for a refund.
Josh Jacobson
Rating:
5.0
Customer did not leave a comment.
Jim Rimpau
Rating:
5.0
Customer did not leave a comment.
Jim Rimpau
Rating:
5.0
Customer did not leave a comment.
Jim Rimpau
Rating:
5.0
Customer did not leave a comment.
gary whiseant
Rating:
4.0
Customer did not leave a comment.
Greg Remmenga
Rating:
5.0
Customer did not leave a comment.
Kathy Reece
Rating:
5.0
Customer did not leave a comment.
Chris Conley
Rating:
5.0
Customer did not leave a comment.
Carter Keller
Rating:
5.0
Customer did not leave a comment.
Brian Kessler
Rating:
5.0
The truck was 4hrs away. Not acceptable. Will not use u-haul again
Scott Booth
Rating:
4.0
Customer did not leave a comment.
Nick Steinmetz
Rating:
5.0
So grateful for Shawn and the ability to drop off the auto transport so easily and hassle free
Dawn Lynch
Rating:
5.0
Customer did not leave a comment.
Dallen Short
Rating:
2.0
Requested a dolly as well as furniture dolly and moving pads and received none of it.
Cody Andrews
Rating:
5.0
Customer did not leave a comment.
denis johnson
Rating:
5.0
Mary was wonderful! Friendly, professional, and obviously great at her job. It was refreshing to work with someone who knew what they were doing! Thanks Marky
Cassandra Kerr
Rating:
2.0
Customer did not leave a comment.
Wyatt Bornholdt
Rating:
5.0
Customer did not leave a comment.
Garrett Jackson
Rating:
5.0
Customer did not leave a comment.
JOHN CROUCH
Rating:
5.0
Excellent customer service, outstanding communication skills, and a very pleasant experiencing my first U-Haul rental.
karen pedersen
Rating:
5.0
Customer did not leave a comment.
Ben Fairbanks
Rating:
5.0
Customer did not leave a comment.
Marcus Castiglia
Rating:
5.0
Mary was very professional and helpful.
John M Hollingsworth
Rating:
5.0
Nothing more than you already do. The service was friendly and courteous.
Robert Macdonald
Rating:
5.0
Nothing… all went well….
CARL BLUNCK
Rating:
5.0
Customer did not leave a comment.
Lynne Kelley
Rating:
5.0
Used off hours drop off, went flawlessly
GEORGE ARMSTRONG
Rating:
5.0
Customer did not leave a comment.
Carolyn Lenderman
Rating:
5.0
We had no idea there was a UHaul rental nearby and they were wonderful! Very helpful and fun to work with!