Customer Reviews for Affordable Secure Storage Hudson LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Affordable Secure Storage Hudson LLC
Greg K. on
I told the person at drop off that the tire was bad, and pulled to the left. I also said I was charged wrong. She said I had to call PA, Florida is different. I have the number and plan to call.
Rosemary S. on
The office lady opened a few minutes early for us. She was super nice and had everything ready. I forgot my car keys and she called me right away before I got too far away and she even stood out by road so I wouldn't have to pull all the way in with the truck. Very nice
Constance T. on
I needed a 15 foot max and was given a 20 foot. It cost me $50 in gas. Was not happy about the unneeded larger truck. Valerie was excellent! Her customer service skills are spot on!
Michael P. on
Lana was very friendly and helpful. This is the second time I've dropped off a one way rental at this location and Lana did an excellent job both times! Thank you
Richard S. on
The lady that runs the facility is incredible. You are so lucky to have such an attentive and professional employee. She is the best I have run across in years.
Kayleena B. on
The truck share online program doesn’t work right. I got a screw in my tire at the pick up location and ended up with a flat tire on my personal vehicle that I had to fix in addition to trying to move my stuff. One of the women who work there called me at 3:00 to see if I would bring back the equipment even though I had it rented until 4:00 because another customer had already shown up to get the rental. It wasn’t a good experience and only caused stress to ensue overall.
brooke D. on
Very nice there
Adam S. on
I do not understand why a partial refund is not offered when the equipment is returned a day early and under the mileage allotted. I believe refunds should be offered if the vehicle was re-rented to someone else if returned more than 24 hours in advance.
John H. on
Lana was very freindly and made my move very easy would recommend this location to all my friends
Kimberlee C. on
This experience was great.
Scott K. on
Courteous and knowledgeable. Couldn't have been better! Awesome woman.
Henry A. on
The Key Largo office has issues
domenic D. on
Valerie is a very friendly woman.
DIANA J. on
The staff was great, very helpful. If I need storage again, it will be with Affordable Secure Storage - Hudson.
Tonda R. on
The office personnel was great!!!
KIMBERLY P. on
It was great
JACOB F. on
Great price and friendly staff.
LUKE M. on
The facility is excellent, very clean and the climate control is set at a perfect temperature. The staff was helpful and friendly. I would highly recommend this as a storage unit.
JONATHAN W. on
Very clean facility. Staff is helpful. 24 hr access.