Customer Reviews for Affordable Secure Storage Ocala

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Affordable Secure Storage Ocala

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Dee C. on

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Self drop off so I can not give a review for this location. But with the way the last 2 rentals went with sending me to alternate locations for pickup and dropoff, not having the equipment so I had to go to the next size up for a trailer that cost $100 more, I don't believe that I will be using or recommending Uhaul any time soon. And the story of the uhaul rep trying to send my family and I out on a 900 mile, cross country road trip in a 26' junker will entertain for years to come. ONLY ONE ON THE LOT! ??

Dee C. on

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Raul P. on

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bruce D. on

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Trucks not maintenance is terrible. Wrong mileage recorded incorrectly

Tiffany F. on

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Lisa H. on

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Nothing. The girl that helped me was very nice. Told me where to park the truck and drop keys

ANTHONY S. on

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Betty P. on

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Make the 10 ft truck more available in 34481 area. I was lucky to find it but only thing was it was on empty and no one had fuel because of storm. Then having to clean it out before we could use it there was rat poop, asphalt and what looked like melted wax

Tyler N. on

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Nicole H. on

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Vincent C. on

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denise L. on

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The woman at the drop off location was at lunch at the location and had the door locked and looked at us like we were bothering her for returning the trucks.

Larry F. on

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Great experience!

HAL H. on

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Steve B. on

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Eliezer N. on

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paul H. on

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What about trailors to transport vehicles

Damian U. on

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Nery M. on

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John H. on

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We rented the trailer 2 weeks before our move. When my husband got to the place, a note on the door stated they would be closed Monday and Tuesday until further notice. We tried calling the # on the email and after 20 minutes hung up and hooked up to the trailer sitting by the front. We rented it for 2 days, when my husband returned it, he was as told they called the sheriffs dept. She stated we should have checked in with Uhaul, we would’ve if they would’ve answered. She never apologized for not calling us and we were charged. We will never do business with them again, she was rude and extremely unprofessional.

Mary H. on

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Annett was very helpfull with getting the right size trailer for poour needs and explained all options for insurance. We appreciated that very much.

Pat A. on

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Deb P. on

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The truck floors need to be washed INSIDE periodically....I have black greasy marks on my furniture from the bed of the truck...

BILL T. on

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Jefferson K. on

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Rich L. on

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Brandon P. on

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Great hosts, super friendly and answered every question I had which is always a lot lol

Troy M. on

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Kathy S. on

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Ugene G. on

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Margaret H. on

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See above comment

Thomas P. on

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Roy D. on

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Bylle D. on

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I don't see where there is room for improvement. The customer service is out of this world. I would highly recommend it

Thomas P. on

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Thomas P. on

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David F. on

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Jeff F. on

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cindy J. on

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ANa Maria L. on

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Gary R. on

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Rashard M. on

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ANa Maria L. on

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BARBARA E. on

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Very pleasant and helpful. I was very happy with the experience.

Bylle D. on

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MARCIA B. on

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MARELYN V. on

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albert G. on

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Steve R. on

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Deb P. on

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I will ALWAYS use this location for my needs. I even rented an on site storage unit, that is how great Annette is!!

Michael W. on

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EILEEN M. on

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Ken B. on

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Very helpful and courteous. Great experience

Scott B. on

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greycilen A. on

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Kevin F. on

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Charles M. on

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Pamela L. on

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Excellent service and professional. No issues.

ron O. on

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We originally reserved a dolly in Fort Myers for $138. Reservation # 8271055. When we went to pick it up they had given it to another person and the one left was not what we had requested. After about 40 minutes waiting for them to find one I gave up and cancelled the request. We drove to Ocala Florida and looked for one there. The first location we tried did not have one but went out of their way to help us find one. Then the staff (Loc#27638) that had one, went out of their way to wait for us to arrive to get it. But in Ocala for the same thing was $153. Why the different when the mileage was over 250 shorter? The last 2 locations treated customers in a way you would be proud to have as a part of your company. Ron Oakes oakesrg@chartermi.net

Crystal S. on

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peggy C. on

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peggy C. on

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The girl in the office was very helpful, and met all our needs.

Philip W. on

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No problems at all.

thomas L. on

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Make sure the customer is informed where the drop-off store is. I had to go to two different places before I got one to accept the return of the truck.. I thought I could take to any place that rents uhual veh.

Lawrence K. on

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thank you.

edward B. on

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Have more 10ft box trucks on hand.

Olivia I. on

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Super service Helpful great place

CARLTON M. on

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steven T. on

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jeffery F. on

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DAVID S. on

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Thanks