It is unacceptable that this return location did not process the return of this truck in a timely and efficient manner. This type of lack of professionalism caused me to spend time clarifying the return details TWICE! Fortunately, I keep records.Lisa H.
Moving Truck Rental in Ocala, FL at Affordable Secure Storage Ocala
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ocala, FL 34482
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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They were late submitting my vehicle which caused me to spend extra time getting this corrected.Phillip W.
Service was great at pickup and the drop off location. Equipment was very good and no problem with it.HOWARD M.
Super helpful Great customer serviceMark K.
Annette was very accommodating and helped tremendously throughout our moving nightmare!Gilberto R.
Annette is fabulous and very accommodating! It's a pleasure working with her!Gilberto R.
Friendly and Excellent serviceANTHONY G.
Ordered on line every thing went smooth as silk Larry and Annette were ready for us and we were out on time. Its great to get that good of a service. Will not hesitate to work with them in the future. They are open on Saturday a big bonus for me.Phillip K.
I got the run around getting this rental. Started off at a location close by and ended up 10 - 15 miles away at a location that didn't open until an hour later. Everyone was professional and the rental went fine, just took over 2 hours round trip,including the wait.Melvin K.
I am though unhappy about being charged 26 for not sweeping out truck .. we got the truck unloaded just in time to get it back Monday and I didn't have a broom .. we had over half tank of gas in the truck that was not used and still get charged 26 .. I am on unemployment and I don't have a job right now .. thought it was not right ..Martha L.
The initial contact with Annette was great. She was not working today, Monday the 6th. I had talked to another person and had informed him that I had dropped the keys in the box on the 4th. I was charged for two extra day of truck rental, This is not right and the extra charges need to be refunded.Robert L.
They need to mark fuel levels correctly on paperwork. They marked fuel level as â€œFULLâ€, and it was 1/8 shy of FULL. They ended up charging me for fuel, even though I only drove 10 miles and put 1.5 gallons of gas in the truck. Now I have to submit photos of gas gauge prior to using the truck, which I shouldn't have to do. I'm disappointed that I'm losing my own time to deal with this now.chris B.
Annette is absolutely wonderful. 5*. Friendly, kind, polite-just great!Robert S.
Again no one would help me set up a drop off locationbetty S.
What a great experience we had ...Caren M.
have someone there to receive the truck when it is being returnedWilliam S.
No dolly was in truck office closed online was difficult to usedestiny R.
Renting from Affordable Secure Storage. The manager helped me thru the rental. Very professionalLarry L.
Best UHaul dealer we have ever been to. Manager was great !!Cheryl C.
Self drop off so I can not give a review for this location. But with the way the last 2 rentals went with sending me to alternate locations for pickup and dropoff, not having the equipment so I had to go to the next size up for a trailer that cost $100 more, I don't believe that I will be using or recommending Uhaul any time soon. And the story of the uhaul rep trying to send my family and I out on a 900 mile, cross country road trip in a 26' junker will entertain for years to come. ONLY ONE ON THE LOT! ??Dee C.
Trucks not maintenance is terrible. Wrong mileage recorded incorrectlybruce D.
Nothing. The girl that helped me was very nice. Told me where to park the truck and drop keysLisa H.
Make the 10 ft truck more available in 34481 area. I was lucky to find it but only thing was it was on empty and no one had fuel because of storm. Then having to clean it out before we could use it there was rat poop, asphalt and what looked like melted waxBetty P.