Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The best storage place in Clarksville, Veterans own you can see that. The staff super friendly and always willing to help. Super affordable well is in the name and it’s true. Thank you so much. Blessings to all
Victor R
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
marlene h
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
WILLIAM J
Rating:
5.0
Customer did not leave a comment.
PHILLIP T
Rating:
5.0
Customer did not leave a comment.
DEVON W
Rating:
4.0
If the location says a truck is there then should be there but the location I put the first time called me and said they had 2 trucks my size so idk what the problem was there
AUSTIN M
Rating:
5.0
The system must have had a glitch because it was not showing that I was supposed to return uhaul at this location. I’m glad I had my paperwork with me if not i was informed there would be a charge.
SYLVIA G
Rating:
5.0
Second time using them. Great experience both times.
Joseph C
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
LISA S
Rating:
5.0
Customer did not leave a comment.
Randy G
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Overall Experience
Rating:
5.0
Tia was awesome!! She needs a raise.
BRIAN H
Rating:
5.0
They were always willing to respond and answer my questions.
GEORGE W
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Overall Experience
Rating:
5.0
Customer was always great
michelle C
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Overall Experience
Rating:
5.0
Staff went above and beyond. 🙂
JOSEPH R
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Overall Experience
Rating:
1.0
The location was fine and no issues. However, it took an hour and several calls to uhaul to actually pick up the truck. The app was not working and this was a terrible experience.
Andrew R
Rating:
5.0
Customer did not leave a comment.
Jake R
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stanley S
Rating:
5.0
Thank you very much
Alan D
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Overall Experience
Rating:
5.0
I was able to drive my vehicle right to my storage and easy access to the storage
Dagmawi M
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Overall Experience
Rating:
5.0
Don’t change a thing!
STEVEN B
Rating:
5.0
The staff are very professional. I was always happy to interact with them as they were friendly and courties and were very thoughtful and appreciative of my situation. My only concern was that if you end the lease from the 6th to the end of the month you don't get reimbursed for the time you don't have stuff in the unit
Jamie N
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
George H
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Overall Experience
Rating:
5.0
Affordable Storage on Lafayette Rd is amazing they were the most “affordable” for the area, being that military uses storage often! I would recommend this facility to anyone. I stayed 4 years and although prices did rise it was reasonable and only annually! Awesome staff!!! My lock never got cut, nor did anyone tinker with my locker, or got their key stuck in my lock during non-duty hours which has happened at other facilities in the area. Must use storage, Amazing!!!!
BRIDGET S
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christopher O
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
PAUL O
Rating:
5.0
Great experience! Super courteous and the ability to access the storage 24/7 was the main reason to go with this facility. My work hours are often unpredictable.
Gary L
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Reservation
Rating:
5.0
Customer did not leave a comment.
Jaime A
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Overall Experience
Rating:
1.0
Charged me triple what they were supposed to. Rushed me out of their location. Horrible and rude
Luz B
Rating:
5.0
We had a major issue with our original pick up in Hopkinsville (the location didn’t have a truck for us). The regional manager got involved and really worked hard to make this situation right and she saved the day! Sadly, UHaul pick up locations are the “face” of your company and when they are dirty, don’t have your order and have broken down equipment in their lots it reflects poorly in your company.
TAMMY G
Rating:
5.0
Customer did not leave a comment.
Michael T
Rating:
5.0
Customer did not leave a comment.
JESSICA H
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Overall Experience
Rating:
5.0
the young lady that help me was very professional and knowledgeable plus she walk me thru the check in process in a timely manner
TIMOTHY S
Rating:
5.0
Customer did not leave a comment.
Zachariah W
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Overall Experience
Rating:
4.0
They are more than willing to answer all your questions so even the simplest simpleton can understand. Trust me, I know. 😆 🤣
JAMES R
Rating:
5.0
We had a wonderful tenure at Affordable Guys storage. Candie was a blessing to work with and made things so easy to work with. She truly makes that operation run smoothly and is such a wonderful individual to work with. Thanks Candie!
BRIAN F
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Overall Experience
Rating:
5.0
Excellent customer service!
Campbell Q
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Overall Experience
Rating:
5.0
Extremely pleasant, and would definitely use again .
David J
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Overall Experience
Rating:
5.0
I was a customer for 13 years with Candie as my storage representative. She was one of the most important & influential assets in my shipping service department/area of service within my business/ employment, back when they offered USPS services of their own. She was 100% helpful & completely on top of any questions I ever had, no matter who, what, when, where, why or how much/ how many?. She works for & with you like you are not only a team, but almost as if you are her only or top priority, even though we know she has 50 or more other clients/ customers in addition to yourself at any, or more than likely, all given times. She will even work late on days that you do & can’t make it quite in time for their company doors/hours to close. She has answered more late-hour phone calls than I can count. And, none of it ever mattered enough to make her decide anything before hearing what I had to say; so I have no doubt that you’ll get anything less if you choose to use Affordable Bros Moving & Storage Co & the best manager out there, Candie. I appreciate all of our years in business together, all of your consistent & unwavering understanding & compassion & great customer service & I look forward to future collaborative business adventures with you, Affordable Bros Co. or anywhere or place of business that you may go.
ANGELA J
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
TIFFANY F
Rating:
5.0
Customer did not leave a comment.
Candie M
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
Amy S
Rating:
5.0
Very friendly service
JACOB H
Rating:
5.0
Customer did not leave a comment.
JAKE B
Rating:
4.0
The truck had dead roaches in it when I picked it up.
AlexZandria S
Rating:
5.0
Customer did not leave a comment.
Dia M
Rating:
5.0
Customer did not leave a comment.
MATTHEW H
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Overall Experience
Rating:
4.0
I don’t understand why U-Haul couldn’t get a 20’ truck 18 miles to the west to the closer location that I requested for pick up and drop off. It cost me extra mileage and gas and time. I was not given a good explanation for this.
Matthew H
Rating:
1.0
Customer did not leave a comment.
Bryan P
Rating:
5.0
Customer did not leave a comment.
jacob h
Rating:
5.0
Customer did not leave a comment.
PARKER O
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Overall Experience
Rating:
1.0
Crooks
TRACY H
Rating:
5.0
Customer did not leave a comment.
Thomas S
Rating:
5.0
Customer did not leave a comment.
Candie M
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
KRISTA L
Rating:
5.0
Customer did not leave a comment.
Garrett M
Rating:
5.0
Everything was great and came with excellent customer service
BRITTANY M
Rating:
4.0
Only issue to address would be the Dropbox. On the Dropbox it clearly states on the front “Dropbox for checks/money orders only” but there was no other drop box. On the side of the box there was a uHaul sticker mentioning mobile drop off. That was pointed out when I called the after hours number but it would have been nice to not have even worried about conflicting information. Other than that, the mobile drop off for after hours was great, and we did get clarification with the Dropbox.
