Customer Reviews for Affordable Tires
(U-Haul Neighborhood Dealer)

86 reviews

1508 Madison Hwy   Valdosta, GA 31601

(229) 293-8231

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(229) 293-8231

1508 Madison Hwy
Valdosta, GA 31601

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

Brandon W. 
Rating:
5.0

Nothing, the people there were terrific!

James S. 
Rating:
5.0

Lovely people to deal with. I had a very good experience.

LINDA S. 
Rating:
5.0

Customer did not leave a comment.

GLENN G. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN T. 
Rating:
4.0

Customer did not leave a comment.

MARTEL B. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
4.0

Not a Thing! Quick, Great Friendly Service

DANIEL D. 
Rating:
3.0

Hard to find and VERY old.

Katie T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

Michelle T. 
Rating:
5.0

They are VERY FRIENDLY.

Scott K. 
Rating:
4.0

Didn't have blankets for rent.

Landon P. 
Rating:
5.0

Customer did not leave a comment.

MARY R. 
Rating:
4.0

They treated us well. Thank you...

JANE J. 
Rating:
5.0

Great customer service

Walter P. 
Rating:
4.0

Customer did not leave a comment.

Willie T. 
Rating:
3.0

Customer did not leave a comment.

Koymayia S. 
Rating:
4.0

Nothing visible because we had great customer service from the time we walked in. And not being a resident of Tallahassee, we give kudos to the customer service representative that assisted us from the beginning to the end, she made sure we understood everything before we left.

Antoinette D. 
Rating:
1.0

Lights on the back of the truck and trailor were not working. I had to stop in the middle of the night and rent a room just to be safe. Then I was told the wrong drop off location and had to go out my way to drop it off

Denise B. 
Rating:
3.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

This group was amazing. They helped me out when I had reservations at the U-HAUL down the street and no one was at the facility. I waited nearly an hour for some one to show up to no avail. Then I went to Affordable Tire Service , told them my situation, and they had me on the road. Simply GREAT customer service!

EDWARD J. 
Rating:
5.0

Professional service

Antoinette F. 
Rating:
5.0

every thing went fine , no improvements needed.

Kenneth O. 
Rating:
4.0

Customer did not leave a comment.

Jessica A. 
Rating:
3.0

more help. we had no help hooking up the trailer and securing it.

Eddie H. 
Rating:
5.0

It was a great experience with the company and employee service was great and friendly!!! I had no problems!! I give a A plus 100/00 ??

Celita C. 
Rating:
5.0

Customer did not leave a comment.

Aasha J. 
Rating:
1.0

Did not talk to anyone, it says they close at 5 pm, got there about 4:40 and it was closed. Another person did stop by and knocked on the door, door opened, they went inside, the guy opening the door looked at me then closed the door and locked it, never saying a word to me!! Will not use Affordable Tire Service 1508 Madison Hwy Valdosta, GA 31601 ever again!!!!!!

daniel S. 
Rating:
3.0

Customer did not leave a comment.

BRUCE K. 
Rating:
5.0

Drop off was super quick and easy. No hassles.

Catherine D. 
Rating:
5.0

I had a great experience and the customer service was wonderful..I will definitely recommend using your service for future planning.

Clarence B. 
Rating:
1.0

Truck Cab smelled like throw up , can full of cigarette butts in the passenger door, empty pall mall pack in the over head ,ants where climbing out from behind the dash 1000s of them, rear inside dual was bald, windshield wiper on passenger side was torn ,air conditioner would just stop working and come on at random

Raymond E. 
Rating:
3.0

Customer did not leave a comment.

Joe C. 
Rating:
5.0

Customer did not leave a comment.

sidney M. 
Rating:
5.0

Thank you!

tommie B. 
Rating:
5.0

Customer did not leave a comment.

Bryant M. 
Rating:
3.0

Ever thing was good Truck should have been looked at before let out had some noise And didn't always go into Drive When first put into it

David A. 
Rating:
5.0

Customer did not leave a comment.

Cynthia B. 
Rating:
5.0

Customer did not leave a comment.

Brenda C. 
Rating:
3.0

Everything went good except I was given only a quarter tank of gas and I returned the truck with almost a half of tank and was surprised that U-haul didn't reimburse or do anything for the customer. But other than that it was good.

Kyle C. 
Rating:
3.0

Customer did not leave a comment.

cory R. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
4.0

Customer did not leave a comment.

Christopher J. 
Rating:
1.0

Customer did not leave a comment.

Glenda H. 
Rating:
1.0

Had to pull trailer out of a field by hand, hook up trailer, no inspection, over all customer carevery poor. Equipment worked excellent

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Deborah D. 
Rating:
5.0

The people went above and beyond to help us with everything we needed. You guys need more people like the ones in Valdosta Georgia... Thank you for your time... We could not ask for better service.

Edward O. 
Rating:
5.0

Easy pickup and drop off facilities!

Deborah D. 
Rating:
5.0

Great folks in a old tire shop; just the right mix of comfort and convenience!

MICHAEL C. 
Rating:
1.0

The trailer was already dirty when I picked it up and I was charged 25.00 for someone else's mishap

Victoria M. 
Rating:
1.0

I put enough gas before returning truck but they still chose to charge me more than $22.00 for gas. They cheated...I've been using u-haul for last 3 years and always put more than enough gas.

Norberto M. 
Rating:
3.0

Customer did not leave a comment.

Clifford H. 
Rating:
1.0

Will never in my life use you're service again

JERRY R. 
Rating:
2.0

The gas gauge was not where they said it was at and it wasn't until I was already on the road until I saw the paperwork.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

Andre B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
1.0

did not get my conformation of return till today . I returned it Saturday. And I told person on the phone when I book reservation that I would be dropping it in Valdosta . I do not agree to pay any extra to drop off their. Please have some one call me 727-271-8611

Richard P. 
Rating:
5.0

Just before Christmas, we had to rent a truck for a planned move our daughter was making to a distant city. We had an appointment with another company to pick up a truck on Sunday, however, no one showed up. After an hour, I asked a gentleman nearby if I could use his cell to make a call because my phone went dead. I was dropped off believing I would be driving a truck in a few minutes. Hearing this, this fellow called Affordable Tire Service knowing they were closed. However, he managed to somehow reach the owner. The owner decided to open his business just for me. He then contacted a family member who was out Christmas shopping, one hour away. The first good Samaritan then drove me to the new rental location. 30 minutes later, I was at the new location and as promised, two ladies arrived to open up the business. Within a short time, I was driving off in new clean 20' U-Haul truck. They saved the day. My daughter made her move as scheduled. This whole experience was well worth the inconvenience that day. Just knowing that both of these two parties would spend their day off to help someone they didn't know on such a busy Sunday was very touching. Affordable Tire Service will always be where we go form now on!

Kaelym B. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
1.0

This location doesn't handle UHaul anymore. Even though it was the one on our service agreement for drop off. Referred us to another location nearby. Not happy that UHaul can't get it together enough to know which location is active.

John E. 
Rating:
3.0

Trailer pulled very well. The front tire straps and flip down fender made loading and exiting the vehicle easy. I would love to own a trailer just like it. I will definitely rent again.

Randy J. 
Rating:
3.0

Customer did not leave a comment.

CHRIS B. 
Rating:
5.0

None at this time

Michael B. 
Rating:
5.0

Customer did not leave a comment.

TINA M. 
Rating:
5.0

Whoever dropped the truck off for me to rent did not include the ordered refrigerator dolly and the two small dollys. I had to pick those up at another location. This I do not understand. They were ordered with the truck!

Ralph M. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
4.0

They were very helpful

DENNIS J. 
Rating:
3.0

u-haul's website went down just as the lady was completing my transaction, we had to start all over again. i was scheduled to pick-up the truck at 9 am but didn't get it until 9:40 and i had 4 men at my house waiting to move me. i was told this happens often, u-haul should correct this problem. thanks mj

MARGIE J. 
Rating:
1.0

We had reserved our truck about a week and a half earlier at another pickup location. However, they contacted us to let us know that they would not have a truck available and sent us to the Evans location. I arrived at 9AM to pick up the truck. The place was a buzz of activity, as they were having a storage unit auction that day and most of the staff's efforts were directed to taking care of the auction people. The truck rental fell to a very nice but likely untrained lady who struggled with the computer system. Time and time again she would hit a snag in the system only to have to go back to the start. It took about an hour to finally get something to print out from the computer. I was shocked to see that it was not the $80 reservation/rental fee we had agreed upon when we set the reservation. It was, however, $318. When I asked why the cost was so high, they could not even give me an explanation. 30 minutes later I would leave with the truck and the $318 bill. I was frustrated and angry with the level of customer service. I will not return to this location ever and would firmly recommend to anyone that they avoid this location at all costs.

KARENA S. 
Rating:
5.0

Customer did not leave a comment.

Timothy D. 
Rating:
5.0

The two people that worked with us were fantastic. The UHaul system was trying to double charge me for a item, and they spent nearly an hour trying to rectify that themselves, since they got no help from Uhaul customer service or their area manager.

SHANE ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

REBEKAH W. 
Rating:
5.0

Customer did not leave a comment.

LEE C. 
Rating:
3.0

Customer did not leave a comment.

IAN D. 
Rating:
2.0

They charged my bank account twice and only refunded one of the transactions, caused my bank account to go into overdraft when i told them there was no money in the account for them to charge it and that they needed to charge a different bank card.Ii had to file a dispute with my bank. we are willing to pay for the rental however they need to refund the transaction and let us pay the way we originally requested.

CHRISTINA Z. 
Rating:
3.0

The folks were friendly but there computer system had significant limitations and created a long wait time to get the rental completed. While this was likely a provider problem, they probably need to upgrade for better customer service.

BRIAN L. 
Rating:
5.0

Customer did not leave a comment.

ALBERT J. 
Rating:
4.0

Customer did not leave a comment.

AMY R. 
Rating:
5.0

Thanks! Given the opportunity, I'll recommend you.

GREG H. 
Rating:
4.0

Customer did not leave a comment.

SHELLY M. 
Rating:
3.0

Customer did not leave a comment.

BEVERLY L. 
Rating:
1.0

Staff did not know what they were doing. They were nice and polite but I spent way too much time with this deal!

MICHAEL C. 
Rating:
1.0

The staff there had no idea what they were doing. I was there for an hour and forty-five minutes picking up the truck. Terrible experience!

MICHAEL C. 
Rating:
2.0

They need more training and experience. They did not know how to properly hook up the trailer. When there was a problem with the electrical harness, they seemed to think I should wait two more days until Monday before I could head home with the trailer. Elaine (?) at the 2445 8th Ave store in Greeley. Was exceptionally helpful, however. She took charge, with a real "can do" attitude and got me on the road the same day.

DAVID C. 
No reviews have been submitted for this location.

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