Customer Reviews for Affordable Tires
(U-Haul Neighborhood Dealer)

155 reviews

1508 Madison Hwy   Valdosta, GA 31601

(229) 293-8231

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/17/2024: Closed

Services at this Location:

Contact Us

(229) 293-8231

1508 Madison Hwy
Valdosta, GA 31601

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/17/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

I had reserved an 5x8 online days before arriving. We arrived at the location to be told they did not have one for us. I called customer service and they reserved at a different location. I asked to make sure they had the correct size.m, once again no trailer. I called back again and after traveling to 3 locations we were able to get a trailer. We missed going to an event due to this while we were in town. Very disappointing with service.

NANCY H 
Rating:
5.0

Customer did not leave a comment.

Saidel C 
Rating:
5.0

Customer did not leave a comment.

BRENDA V 
Rating:
5.0

⭐️⭐️⭐️⭐️⭐️

DREW M 
Rating:
5.0

Your website needs updating. My truck is a 2006 GMC Sierra 2500hd, Duramax diesel with a towing capacity of probably around 11,500 lbs. The website said my truck was not equipped to rent a 5 X 9 utility trailer. I needed to have a hitch inspection. As far as the rental site goes, very nice hard working people. Trailer was there, owner hooked it up for me, we checked lights and went on our way. Will definitely rent U-Haul there again.

KEITH F 
Rating:
4.0

Customer did not leave a comment.

JOEL C 
Rating:
5.0

Customer did not leave a comment.

Alex P 
Rating:
4.0

the air in the truck.

Tymaria W 
Rating:
5.0

Awesome Service!⭐️⭐️⭐️⭐️⭐️

TERRELL J 
Rating:
5.0

Very easy and in a good spot very safe across the street from jail house

Marvin F 
Rating:
5.0

Customer did not leave a comment.

IHOR K 
Rating:
5.0

Very friendly Very nice people. They made it so easy.

Kenneth W 
Rating:
5.0

Customer did not leave a comment.

Roy A 
Rating:
1.0

U-Haul was dirty inside and out the area that we pulled into and pulled out. I was very narrow and had broken glass all over the sand area.

Sheree C 
Rating:
4.0

The tires have different air pressure when I started driving. 90 psi is the recommended pressure and one tire has 20 psi. But in general everything was ok

Allen M 
Rating:
5.0

Customer did not leave a comment.

Deborah M 
Rating:
1.0

I had the worst experience with Uhaul itself. I received an email the day before I was scheduled to pick up the truck. The email stated they had a 26” truck GAURANTEED at this set location for 9 am Friday 3/22/2024. I arrive at the location and nobody was there. So I call the number from the email and the lady I spoke with was very rude and said they don’t open until 10 am. I informed her that the email I received told me to be at this location at 9 am. She again was not helpful and said she wouldn’t be there until 10 am. So pretty much I was out of luck is what I gathered from the conversation with her. I also noticed in the parking lot, they only had one truck and it was very small. I asked her if they even had 26” truck because I only see the one. She responded by saying “I don’t think I even have a reservation for you, but I don’t know you’ll just have to wait until I get there at 10”. I hung up the phone and called Uhaul and explained the situation. The representative I spoke with from Uhaul showed zero concern, and offered no apologies for this inconvenience. She then told me that they had downsized my truck to a 20” because there were no 26” trucks in my area. I informed the representative that I had made this reservation 3 weeks prior and it was hard to believe that in 3 weeks they couldn’t get a 26” truck in my area. Not to mention I was NEVER informed it was down sized. Again, no apology no concern. She gave me another location to go to where I could pick up a 20” truck. I went to that location to pick that truck up. The lady there asked if I had anything else on my reservation other than the truck. I told her yes I had also asked for a dolly. She said she didn’t have any dolly’s. Finally I was tired of getting the run around so I asked her if I could just get the truck and nevermind about the dolly. This whole process put me almost 2 hours behind on my schedule, and was handled in the least regard. I feel that making a reservation with Uhaul means absolutely nothing, and U-Haul’s “guarantee” also means nothing. I was so displeased with this experience that I will NEVER use Uhaul again. This company is so poorly ran and unorganized.

Justin M 
Rating:
5.0

Customer did not leave a comment.

Lacey W 
Rating:
1.0

Their "roadside assistance" was an absolute joke. This guy showed up dirty in a ripped up shirt with his belly hanging out smoking a cigarette. Not professional at all. He didn't even check the trailer for issues. Just took some pics and then left with the trailer. Pathetic service.

Jesse C 
Rating:
5.0

Customer did not leave a comment.

FRANK A 
Rating:
5.0

Excellent customer service

Sandy W 
Rating:
5.0

Excellent service and great customer service

Linda P 
Rating:
3.0

Customer did not leave a comment.

john s 
Rating:
5.0

Uhaul at Affordable Tires is the best customer service

Heather j 
Rating:
4.0

Customer did not leave a comment.

Pierre M 
Rating:
1.0

The place looked like a junk yard, I ask for a reciept and was told they didnt give one.I stood with her while she checked the truck out and she told me every thing was ok, then I got an email saying ai owe 35 dollars for gas. This is the second time i been lied to by Uhaul dealers. I will not be using uhaul again. I will warn everyone I know to be careful using Uhaul. Its a Rip Off

STACEY H 
Rating:
1.0

Make sure to enter correct mileage when returned.

Alex S 
Rating:
1.0

When we arrived they didn’t have the actual dolly they advertised and charged me more for the one they had. They didn’t apologize or anything.

Quineka R 
Rating:
5.0

Customer did not leave a comment.

JOHN S 
Rating:
5.0

Customer did not leave a comment.

Jess H 
Rating:
5.0

Customer did not leave a comment.

Heather J 
Rating:
4.0

Customer did not leave a comment.

Keith H 
Rating:
5.0

Customer did not leave a comment.

Monique L 
Rating:
4.0

Customer did not leave a comment.

Allen P 
Rating:
1.0

Customer did not leave a comment.

Harlee W 
Rating:
2.0

The parking lot was small, mostly dirt, and full of weeds and potholes. The light cable did not work on trailer

Alex C 
Rating:
5.0

Customer did not leave a comment.

Paul C 
Rating:
3.0

Customer did not leave a comment.

Christopher R 
Rating:
5.0

Excellent Service As Always!⭐️⭐️⭐️⭐️⭐️

TERRELL J 
Rating:
4.0

Customer did not leave a comment.

Lamar S 
Rating:
5.0

Nothing!

DAVID B 
Rating:
5.0

Very Nice People and Very Intelligent!!!

Ronald B 
Rating:
3.0

Customer did not leave a comment.

JARRETT N 
Rating:
5.0

Awesome Service!⭐️⭐️⭐️⭐️⭐️

TERRELL J 
Rating:
5.0

Awesome Service As Always!⭐️⭐️⭐️⭐️⭐️

TERRELL J 
Rating:
2.0

I had to drive 45 miles to pick up my uhaul because the one I needed wasn’t at the location it was supposed to be at and they charged my credit card for the mileage

Melodie W 
Rating:
5.0

Customer did not leave a comment.

alperenburak k 
Rating:
4.0

Customer did not leave a comment.

Lewis P 
Rating:
5.0

Very easy, no hassle pickup. The staff at Affordabke Tires were very helpful and pleasant to deal with. Would highly recommend using this location for your U-Haul needs.

Arnold C 
Rating:
4.0

The lady inside was nice and very helpful.

Mark T 
Rating:
4.0

Customer did not leave a comment.

beverley b 
Rating:
3.0

Customer did not leave a comment.

Sonji W 
Rating:
3.0

I rented truck for Saturday 7-23. So i called to be sure the truck was there, and said i will pick it up in the morning,and she said , o, we're CLOSED ON SATURDAY'S. so i had to make quick arrangements to pick it up on Friday not to mention a van was parked in front of it, so the guy had to keep pulling up, backing up and finally go over the curb to get the truck out. What a filthy place.

Dot B 
Rating:
5.0

Awesome Service!

TERRELL J 
Rating:
5.0

Customer did not leave a comment.

Michelona A 
Rating:
5.0

Great services affordable convenient

Kwice R 
Rating:
1.0

Customer did not leave a comment.

Susan B 
Rating:
5.0

Very professional and pleasant service from Kelsie, Jessie, Michelle & Kenny at Affordable Tires. Highly recommend this particular U-Haul location! Best U-Haul in Valdosta!

Ken A 
Rating:
5.0

No

Lester P 
Rating:
5.0

Customer did not leave a comment.

TAMIKA R 
Rating:
4.0

Very helpful staff. They went above and beyond to give good service. I would rent from them again.

Steve T 
Rating:
3.0

The customer service was great and the lady was helpful. Uhaul should provide better vehicles. Truck looked rundown n old

Jamecia L 
Rating:
5.0

The owners are always very nice and helpful. This is 2nd time we have used them and recommend them to everyone

CYNTHIA B 
Rating:
1.0

Customer did not leave a comment.

Dustin H 
Rating:
5.0

Customer did not leave a comment.

MICHELLE P 
Rating:
5.0

Customer did not leave a comment.

JOSHUA H 
Rating:
4.0

Customer did not leave a comment.

CHARLES H 
Rating:
5.0

Customer did not leave a comment.

TERRENCE C 
Rating:
1.0

I would not recommend this service because I was put on hold for at least an hour after I called back about 4 times… My services were canceled a lot as well. It was an extremely overwhelming process and I had to cancel several future appointments due to me not getting my rental on time!

Donnell H 
Rating:
1.0

Customer did not leave a comment.

Brandon W 
Rating:
5.0

Nothing, the people there were terrific!

James S 
Rating:
5.0

Lovely people to deal with. I had a very good experience.

LINDA S 
Rating:
5.0

Customer did not leave a comment.

GLENN G 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S 
Rating:
5.0

Customer did not leave a comment.

JUSTIN T 
Rating:
4.0

Customer did not leave a comment.

MARTEL B 
Rating:
5.0

Customer did not leave a comment.

Daniel M 
Rating:
4.0

Not a Thing! Quick, Great Friendly Service

DANIEL D 
Rating:
3.0

Hard to find and VERY old.

Katie T 
Rating:
5.0

Customer did not leave a comment.

ROBERT R 
Rating:
5.0

Customer did not leave a comment.

Michelle T 
Rating:
5.0

They are VERY FRIENDLY.

Scott K 
Rating:
4.0

Didn't have blankets for rent.

Landon P 
Rating:
5.0

Customer did not leave a comment.

MARY R 
Rating:
4.0

They treated us well. Thank you...

JANE J 
Rating:
5.0

Great customer service

Walter P 
Rating:
4.0

Customer did not leave a comment.

Willie T 
Rating:
3.0

Customer did not leave a comment.

Koymayia S 
Rating:
4.0

Nothing visible because we had great customer service from the time we walked in. And not being a resident of Tallahassee, we give kudos to the customer service representative that assisted us from the beginning to the end, she made sure we understood everything before we left.

Antoinette D 
Rating:
1.0

Lights on the back of the truck and trailor were not working. I had to stop in the middle of the night and rent a room just to be safe. Then I was told the wrong drop off location and had to go out my way to drop it off

Denise B 
Rating:
3.0

Customer did not leave a comment.

Michael T 
Rating:
5.0

This group was amazing. They helped me out when I had reservations at the U-HAUL down the street and no one was at the facility. I waited nearly an hour for some one to show up to no avail. Then I went to Affordable Tire Service , told them my situation, and they had me on the road. Simply GREAT customer service!

EDWARD J 
Rating:
5.0

Professional service

Antoinette F 
Rating:
5.0

every thing went fine , no improvements needed.

Kenneth O 
Rating:
4.0

Customer did not leave a comment.

Jessica A 
Rating:
3.0

more help. we had no help hooking up the trailer and securing it.

Eddie H 
Rating:
5.0

It was a great experience with the company and employee service was great and friendly!!! I had no problems!! I give a A plus 100/00 ??

Celita C 
Rating:
5.0

Customer did not leave a comment.

Aasha J 
Rating:
1.0

Did not talk to anyone, it says they close at 5 pm, got there about 4:40 and it was closed. Another person did stop by and knocked on the door, door opened, they went inside, the guy opening the door looked at me then closed the door and locked it, never saying a word to me!! Will not use Affordable Tire Service 1508 Madison Hwy Valdosta, GA 31601 ever again!!!!!!

daniel s 
Rating:
3.0

Customer did not leave a comment.

BRUCE K 
No reviews have been submitted for this location.

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