Customer Reviews for Afrikan Djeli
(U-Haul Neighborhood Dealer)

Rating:

4.0

Easy to access the lot with the lot itself a bit overgrown with grass/weeds. Able to easily leave my car in the parking lot while I was moving.

Rating:

3.0

That U-Haul was creaking , clutch of off and very dangerous. If I wasn’t careful it could of caused me a great accident

Rating:

3.0

My complaint is more with U Haul online whom I made the reservation. I requested to pick up the trailer at Space Shop on 14th NW and received confirmation from U Haul the trailer was there for pickup. When I arrived, they had no trailers and quickly got online to divert me to Afrikan Djeli. The trailer, like others in the past felt it could use maintenance with the wheel chassis. Did not seem to roll well. The door wire counter weight was no longer functioning and I had difficulty raising and lowering the door. The 24 blankets were not ready nor were 12 clean. Because of my schedule, I accepted everything and other than what is mentioned above, the trailer completed the drive without problems. Service was good at this location, but the site could use cleaning up and making more presentfull. I will question future rentals from U Haul because of this experience. When I reserve a rental at a location, I expect the trailer or truck to be!available. Not have to drive 30 plus minutes to another location. This has happened on several of my past rentals. Not good service.

Rating:

2.0

The name of the business (Afrikan Djeli) and address do not exist. I had to drop this off at a tire repair shop on Lee St. The people there were not helpful or friendly, just pointed to where I needed to drop the truck and key. Uhaul - please update this accordingly.

Rating:

5.0

Was very satisfied

Rating:

5.0

Fast friendly very courtesy service. Will recommend to family & friends...

Rating:

2.0

Was not comfortable with the area it's was like driving into Fred Sanford yard..

Rating:

1.0

I did not pick this as my pick up location. It was randomly assigned by uhaul. I would not have selected it on my own. I attempted to contact this location during their posted business hours when the location was assigned to me. I was unable to leave a message because voice mail box was full. My text went unanswered. When I arrived, equipment I ordered, such as furniture pads, dolly and furniture movers were not in my truck. I took video of my horrific experience. I can’t believe this is a uhaul location.

Rating:

5.0

Great service!

Rating:

1.0

over charged me and they are expecting me to pay the full balance.. been renting for years with no problem to have 1 that can mess my relationship up as a frequent renter. Crazy part is i didnt even want to go with. this location in the first place, and upon arrival it dont even look professional inside. look like you walk into a dirty closet to just get keys to drive

Rating:

5.0

great service.

Rating:

5.0

great service. very helpful staff person.

Rating:

5.0

excellent service!