Customer Reviews for Airdrie Eastside Storage

22 reviews

203 East Lake Road N.E.   Airdrie, AB T4A2E9

(403) 651-8110

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 4 pm

Services at this Location:

Contact Us

(403) 651-8110

203 East Lake Road N.E.
Airdrie, AB T4A2E9

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Mice and bed bugs at this facility. They raised their rates and overcharged me. Ice and mud to drive in. Never store your things here. Awful people

Todd S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATE SEA CAN 2 L.  |  Overall Experience 
Rating:
5.0

Mark is great for anytime help

TUSHAR BHAI SEA CAN 10 B 2 N.  |  Overall Experience 
Rating:
5.0

Good place to rent. Friendly staff. Would have continued to rent there if we hadn't moved.

steve /carol w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew G.  |  Overall Experience 
Rating:
5.0

Had the worst, most disgusting experience with the owner Mark. This business should be shut down!! As I was moving my stuff out I was approached by him stating that I hadn't given my notice. I said yes I did when we spoke over the phone to take my last payment from my credit card. He fought back and forth with me. Only to jump out his vehicle and slander me, kick my stuff around and slammed the storage door closed and put a lock on. Told me I need to go pay another month is which I states nicely that no iam not paying another month because I gave my notice. He proceeded to leave to the office and attempted to charge my credit card.( without consent) my card was declined as I dont have funds on it. 10 minutes later he came back and said he had a change of heart to allow me to get my stuff but it had to be out that day. And slandered me once again calling me a liar upon other things. I will add that I was calm and respectful through this whole blowout. Which is why I was so shocked at how he treated me. And wouldn't allow me to speak by cutting me off and yelling. As he was unlocking the lock he asked if I was leaving garbage behind i said no that I had someone coming with a truck to clean uo and place would be left clean. He said he couldn't trust that and needed a $50 junk removal deposit. That it would be etransferred back upon vacating and leaving unit clean. He even signed a letter in agreement to that. The unit was spotless when I left and I took pictures. 4 days have passed, I have not received the money back. I have attempted to contact them multiple times on both their phones and it seems iam blocked. I tried calling from a secondary phone and as soon as I stated who it was, he hung up and blocked that number. I have reached out over email also. No response. So iam looking into legal options now as this is fraud. I could not believe how badly I was treated!!! I rented there for 2 years and I was nothing but pleasant and paid my rent on time. To be treated that way, lock my storage.. clearly due to a small misunderstabding on his part.Then attempt to charge my credit card without consent. Then take $50 and not return it only to block and avoid all contact following. Absolutely disgusting human!! What gives people the right to treat others that way. Or operate a business in that way. They need to be shut down!!!

JENNA J.  |  Overall Experience 
Rating:
5.0

The guy who runs the place was super accommodating to get me into the unit initially. However, after that was a nightmare. They have one set of hours posted on the fence, and online there are several other hours listed. When you show up even though there is someone on site, he won't let you in until you call mark and he hears him say ok. That's all fine if Mark answers. The people are unfriendly and even rude when not called for. Very disappointing/. Better prices elsewhere with 24 hour access. This place is overpriced and not worth the hassle.

Shannon S.  |  Overall Experience 
Rating:
5.0

Everything was just great!!!

Chad B.  |  Overall Experience 
Rating:
5.0

When explained what I needed< I was rushed through the process. When contacted by the individual stating the situation, he obviously didn't know what I asked for. Even though it was a miscommunication, I felt upset with his response. There were words exchanged between him and my husband. This man kept texting my husband with threats and called at one time stating he was going to use my credit card to take money!!! What a horrible experience! All I recommend is that the process is explained more clearer to new clients who know nothing of this type of transaction.

DEBRA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jocelyn b.  |  Overall Experience 
Rating:
5.0

The office and yard staff were very helpful when I required assistance.

RON W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Supriya S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TODD H.  |  Overall Experience 
Rating:
5.0

Worked great for us, used for short term storage.

ROSS S.  |  Overall Experience 
Rating:
5.0

Very helpful and very confident it was secure!

MIRANDA DUSTIN K.  |  Overall Experience 
Rating:
5.0

The Officials at the storage facility were fraudulent and nasty.

Charles C.  |  Overall Experience 
No reviews have been submitted for this location.

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