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Kathy M
Customer Reviews for Airport Auto Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
Carlos BGreat guy to deal with
Gary RAmazing Staff and truck ready to go.
Manuel NSo helpful, professional, and in and out service. Highly recommend!
David RThe way all uhaul should be run. Great customer service
Donald CEverything went smoothly... Definitely would recommend this location to anyone seeking to rent a uhaul.
Zenaida CDidnt make an online reservation and I was still in and out with my rental within 10 minutes - AWESOME. People are friendly and helpfull and don't try to over sell. Good experience.
DAVID CFriendly Service and Well maintained Vehicle
Buddhika JVery good
MATHEW HGreat experience with U haul at airport auto wash Windsor Locks CT. Easy process and very polite staff. The truck was clean. The drop off was just as easy. I will rent from this location in the future.
Chris FVery convenient , friendly and helpful staff. This is my second or third time renting from this location and recommend!
Lisa MWe love this location! The owners are so nice and the trucks are always clean and maintained.
CASANDRA RRental was completely hassle-free. Fast, efficient, safe, friendly & sensibly priced.
Madelyn DVery friendly staff. Quick pick up and drop off. Great experience.
NICHOLAS WExcellent customer service
Khaleef GNothing. It was easy to reserve, check-in, and check-out. The two gentlemen I dealt with were very polite and friendly. Went incredibly smooth.
Gartyh MGreat experience in a difficult time. Everyone was courteous and helpful. 5 STARS
James CI use this UHaul location all the time for all my moving and home project needs and ALWAYS a perfect experience!!!!!
SCOTT Mservice was excellent
Donald CI went in they checked me in, came out to show me and make sure I understood equipment and where to drop the key. Cer quick, efficient and professional! Thank You uhaul I saved a ton of money!
Ann-Marie PBest movers around!!
Rachel MA huge shout-out to the team at the U-Haul location on Airport Auto Wash. The staff made the pickup process easy. They were professional, helpful, and took the time to answer all questions. They even helped double-check the equipment before leaving. Excellent customer service from start to finish.
Leah HFill up the truck with gas so that the customer doesn’t overpay for gas. How would the average person know how much gas a truck would use and if we brought it back with a quarter of a tank more no adjustment was given just a snarky thank you 🤔
margie JYes, people at Airport Auto wash, always do a great job willing to help out and very friendly!
SCOTT Knotthing
MATHEW HEverything worked as expected. Getting this location to quickly respond to e-mails was a slight issue, but they did eventually call me on the phone and/or left a VM. Rick, the owner was really nice and professional. Pleasure to sit down and chat with him upon my return of the equipment.
Marc YFantastic service! They are very helpful and easy to work with. A+
ROBERT MEverything went great at both ends of the trip
Kirk SEverything was great except that both side view mirrors on the truck I rented were glued in place and could not be adjusted. This made seeing what was behind me nearly impossible on the driver side and totally impossible on the passenger side. When backing up the truck I was completely blind. Very dangerous and unacceptable.
Mark FGreat service. Quick, easy and convenient! Thank you!
Richard VVery affordable and easy
Peter DThe process was easy and quick
JOSE PGreat service! Clean new trucks!
DAVID Rgreat staff, but truck had some steering problems .
Ron FGreat experience! The people here are amazing.
Asher SThis was the worst experience of my life with U-Haul! Terrible customer service.
MICHAEL CUnstaffed when vehicle was returned. Closes at 5pm.
TRACY CSeamless experience picking up my truck from the Windsor Locks location. Personable ownership. Truck was very clean and ready to go. Only suggestion would be to have the gas full which makes it easier when returning the truck completely full.
Michael Lsuper friendly and helpful personnel. Very accommodating!
Christian JMy brother in law picked up the van for me. Employee was very pleasant and helpful. According to my brother in law he was wonderful. Thank you for making this a easy experience
SANDRA MVery positive experience!
David RDude that runs this spot is very professional and down to earth. Highly recommend
andrew mHe knew who we were and was very helpful.
Thomas WStaff is friendly and process very streamlined and easy.
Maryann BEntire process was easy.
Ronnie RThe gentleman at the desk is incredibly helpful, friendly, and efficient. He goes above and beyond to help accomodate my reservation, including add-ons or extensions. I appreciate that. Also, Conway Movers inTroy, NY were exceptional. Highly recommend.
Meghan R