Customer Reviews for Airport Auto Wash
(U-Haul Neighborhood Dealer)

2,885 reviews

20 Old County Rd   Windsor Locks, CT 06096

(860) 254-4599

Office Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(860) 254-4599

20 Old County Rd
Windsor Locks, CT 06096

Services at this Location:

Office Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Seamless experience picking up my truck from the Windsor Locks location. Personable ownership. Truck was very clean and ready to go. Only suggestion would be to have the gas full which makes it easier when returning the truck completely full.

Michael L 
Rating:
5.0

Customer did not leave a comment.

noreen f 
Rating:
4.0

Customer did not leave a comment.

Rocco P 
Rating:
3.0

super friendly and helpful personnel. Very accommodating!

Christian J 
Rating:
5.0

Customer did not leave a comment.

Stephen P 
Rating:
5.0

Customer did not leave a comment.

doug p 
Rating:
4.0

My brother in law picked up the van for me. Employee was very pleasant and helpful. According to my brother in law he was wonderful. Thank you for making this a easy experience

SANDRA M 
Rating:
5.0

Very positive experience!

David R 
Rating:
5.0

Dude that runs this spot is very professional and down to earth. Highly recommend

andrew m 
Rating:
4.0

He knew who we were and was very helpful.

Thomas W 
Rating:
4.0

Customer did not leave a comment.

Sarah J 
Rating:
5.0

Staff is friendly and process very streamlined and easy.

Maryann B 
Rating:
5.0

Entire process was easy.

Ronnie R 
Rating:
5.0

Customer did not leave a comment.

JEFFREY W 
Rating:
5.0

Customer did not leave a comment.

Timothy H 
Rating:
5.0

The gentleman at the desk is incredibly helpful, friendly, and efficient. He goes above and beyond to help accomodate my reservation, including add-ons or extensions. I appreciate that. Also, Conway Movers inTroy, NY were exceptional. Highly recommend.

Meghan R 
Rating:
3.0

Customer did not leave a comment.

Adam S 
Rating:
5.0

Customer did not leave a comment.

Bruce R 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B 
Rating:
5.0

Very positive experience. The truck ran smooth and was everything we wanted to do the move.

Stephen N 
Rating:
5.0

Customer did not leave a comment.

Gary D 
Rating:
5.0

Great service - always friendly & helpful!

Michael M 
Rating:
5.0

Customer did not leave a comment.

Victoria G 
Rating:
5.0

Everything was perfect

AINSWORTH H 
Rating:
4.0

Customer did not leave a comment.

Stephen H 
Rating:
5.0

Customer did not leave a comment.

ROY Z 
Rating:
5.0

Great pickup and drop-off service!

Paul C 
Rating:
5.0

Customer did not leave a comment.

Lisa T 
Rating:
5.0

Customer did not leave a comment.

Michhelle V 
Rating:
4.0

Customer did not leave a comment.

STEPHEN S 
Rating:
5.0

Customer did not leave a comment.

DONTA A 
Rating:
4.0

Customer did not leave a comment.

MIKE M 
Rating:
5.0

Very helpful management

Kristin Y 
Rating:
5.0

Customer did not leave a comment.

Glenn C 
Rating:
5.0

The gentleman working at the location was professional and polite. He helped me understand the equipment and helped me hook the trailer up. I will definitely use this location again

Michael E 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

Matt N 
Rating:
5.0

Customer did not leave a comment.

roger d 
Rating:
5.0

No improvement needed. Excellent service. I would recommend them 100%

YASSIR B 
Rating:
4.0

I have used this business for the past 3 years to move my daughter to and from college without any problems. The staff is friendly and the reservation process is easy.

Tanya S 
Rating:
5.0

Customer did not leave a comment.

Ruslan V 
Rating:
5.0

Customer did not leave a comment.

Dante W 
Rating:
4.0

Customer did not leave a comment.

FRED H 
Rating:
5.0

They recommended the right vehicle for the right job at the best value! It was a quick and easy interaction.

Chris C 
Rating:
4.0

Customer did not leave a comment.

Kathrine F 
Rating:
5.0

Attendant was very helpful.

Trista J 
Rating:
5.0

Customer did not leave a comment.

Brenda D 
Rating:
5.0

Customer did not leave a comment.

Brett f 
Rating:
5.0

Great Customer Service,, professionalism and in Customer service friendly and caring environment

Andrea O 
Rating:
5.0

Rick and Rich do a great job with their U-Haul business. The trucks are always in great shape and clean. They’re very friendly and accommodating if I need something last minute. Thank you guys!!

Sean R 
Rating:
4.0

The vehicle had service stabilitrack notice on dashboard. Fixing that would have been a plus

RUSSELL P 
Rating:
5.0

Everything was great friendly people fast service no problems

Shun K 
Rating:
3.0

We did not like the remote checkin especially when you have a question. We reserved a dolly and while getting the keys there was a note that they didn’t have it. I have a bill I g question that still has t been addressed. I’m not happy

Glen G 
Rating:
4.0

The time was very quick and helpful and clean the people who worked at the location was very good at what they do. I would tell everyone who wants to rent there next equipment go to place. it was great.

james s 
Rating:
5.0

Customer did not leave a comment.

Darren M 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

The trailer towed great with our vehicle on it and towing it back empty was fine too. Smooth trip!

KEVIN S 
Rating:
5.0

This location in Windsor Locks CT (car wash) is excellent. Extremely professional and accommodating. We needed to make a last minute change to the size of the truck and they were very helpful and understanding. ⭐️⭐️⭐️⭐️⭐️

Sean R 
Rating:
5.0

Check Wipers, mine were worn out

Anthony R 
Rating:
5.0

Super friendly caring and professional!

Andrea O 
Rating:
4.0

Customer did not leave a comment.

Christine M 
Rating:
5.0

The only issue we had was in bringing the van back. The cabin light was indicated on the dashboard, but we couldn’t find any way to turn it off. We did advise the gentleman in the office when we came back and he said he would take care of it

susan r 
Rating:
5.0

Excellent Experience, Rich was very helpful.

Salomon C 
Rating:
5.0

Customer did not leave a comment.

Trevor b 
Rating:
5.0

The ppl there are very nice and pleasant to work with. Very accommodating.

Justin D 
Rating:
5.0

Customer did not leave a comment.

Bill C 
Rating:
4.0

Quick and easy, this is my new go-to location next time I need a U-Haul. Thanks!

David Q 
Rating:
5.0

Customer did not leave a comment.

Sarah C 
Rating:
5.0

Customer did not leave a comment.

Michael K 
Rating:
5.0

Customer did not leave a comment.

Michael K 
Rating:
5.0

Courteous and prompt service. Many vehicles availabe and easy location. Would recommend the U- haul to anyone. We’ve used them several times.

Rita C 
Rating:
2.0

The truck was not at all in condition to drive. The steering wheel was shaking and there was weird engine noise whenever I used the acceleration. No wall through of the truck was provided when delivering the truck. Luckily I had to drive nearby so I managed somehow

Ankur H 
Rating:
5.0

Everything was perfect

Serhiy M 
Rating:
3.0

Rich and Oscar were very helpful.

Daniel J 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
5.0

There was an error in my order on missing furniture pads, but other than that the after hours pickup process and vehicle were as expected and smooth.

Preston K 
Rating:
5.0

The service was excellent!! This will definitely be my go-to rental place from now on.

Zenaida C 
Rating:
5.0

Customer did not leave a comment.

sherry c 
Rating:
4.0

Customer did not leave a comment.

John F 
Rating:
5.0

Customer did not leave a comment.

Nate S 
Rating:
5.0

Customer did not leave a comment.

Mike Z 
Rating:
5.0

Customer did not leave a comment.

Ed S 
Rating:
5.0

I received a good customer service at this location, renting and returning the truck was smooth and easy. I would definitely recommend this location to friends and family.

Sania K 
Rating:
5.0

Customer did not leave a comment.

Priscilla F 
Rating:
5.0

Customer did not leave a comment.

Christopher C 
Rating:
5.0

Customer did not leave a comment.

James G 
Rating:
5.0

Easy pickup and drop off. Great experience.

Brandon P 
Rating:
1.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

Ramon A 
Rating:
5.0

Excellent customer service! Super easy process of picking up the track. The track was clean and in perfect condition.

Ella B 
Rating:
5.0

Customer did not leave a comment.

Wladimyr D 
Rating:
5.0

Rental was smooth. Truck was ready and warmed up when I arrived for pickup. Hand truck and furniture pads already loaded in the truck. Return process was smooth and quick also. Really not a lot to improve.

Daniel C 
Rating:
5.0

excellent customer service and convenient location to Bradley Airport

Liam M 
Rating:
5.0

nothing everything was good

Mathew H 
Rating:
5.0

Customer did not leave a comment.

Luis B 
Rating:
5.0

Customer did not leave a comment.

Alan P 
Rating:
5.0

The entire experience was exceptional. Would not change a thing.

Gina L 
Rating:
5.0

Customer did not leave a comment.

Alan P 
Rating:
5.0

excellent service

CLAUDIA S 
Rating:
5.0

Customer did not leave a comment.

John E 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top